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Talbots Law - Waterfront Reviews 

51
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TrustScore 4.5 out of 5

4.5

8, Unit 7, Ground Flr, Waterfront Business Park, DY5 1LX Brierley Hill, Dudley, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Ethan Davis our solicitor was super helpful from the beginning! He was quick with responses and ensured that things were working swiftly in time for our completion date. Ive never known a solicitor... See more

Rated 5 out of 5 stars

I cannot thank my solicitors enough for all the help and support they’ve given me throughout the process of buying my first home. They have made the whole experience so much easier and less stre... See more

Rated 5 out of 5 stars

Thank you to Helen Fish for overseeing our current house purchase. She was prompt and supportive throughout. She was happy to answer any queries we had or to clarify things we didn’t know as part of o... See more

Company replied

Rated 5 out of 5 stars

Will 100% recommend Talbots Law, from start to finish they were very professional selling our late mothers house, they answered any questions we had either by phone or email nothing was too much trou... See more

Company replied


Company details

  1. Lawyer
  2. also in
  3. Divorce Lawyer
  4. Employment Attorney
  5. Estate Planning Attorney
  6. Family Law Attorney
  7. Personal Injury Attorney

Written by the company

Talbots Law: Expert Legal Support for Life and Business Navigating the complexities of the legal system can be a daunting experience. At Talbots Law, our mission is to strip away the jargon and provide clear, straightforward, and effective legal solutions. With a rich heritage stretching back to 1828, we have spent nearly two centuries building a reputation for excellence, integrity, and a relentlessly client-focused approach. Today, we are proud to be one of the UK’s fastest-growing law firms, combining traditional values with a modern, forward-thinking outlook. The Employee-Owned Difference What truly sets Talbots Law apart is our commitment to our people. We are an employee-owned business, meaning every single member of our 650-strong team has a personal stake in the success of the firm and, more importantly, the success of our clients. When you work with us, you are not just dealing with an employee; you are dealing with a stakeholder who is personally invested in delivering the highest possible standard of service. This culture of ownership translates into better communication, greater accountability, and a genuine passion for achieving the best outcomes. Comprehensive Expertise: For Law, For Life Our philosophy is simple: "For Law, For Life." We aim to be your legal partner through every milestone, from buying your first home to planning for your family’s future. Our diverse team of specialists provides expert advice across a wide range of legal sectors, including: Residential Property: As one of the largest and most efficient conveyancing teams in the country, we make moving home as stress-free as possible. Family & Divorce: We handle sensitive family matters with empathy and discretion, focusing on constructive resolutions. Wills, Trusts & Probate: Helping you protect your assets and ensure your loved ones are provided for. Business & Commercial: From startups to established corporations, we provide strategic advice on contracts, employment law, and commercial property. Dispute Resolution: Providing robust representation to protect your interests in both personal and professional conflicts. Accessible and Local With 19 offices strategically located across the West Midlands and beyond, we remain deeply rooted in the communities we serve. We believe legal advice should be accessible, which is why we offer extended opening hours from 8 am to 6 pm, ensuring we are available when you need us most. Whether you prefer a face-to-face meeting at one of our high-street offices or a digital consultation, we adapt to your lifestyle. Award-Winning Quality Quality is at the heart of everything we do. Talbots Law is proud to hold the Lexcel Accreditation, the Law Society’s gold standard for legal practice management and client care. Our consistent top-tier rankings in independent review platforms and legal directories are a testament to our "client-first" mentality. When you choose Talbots Law, you are choosing a firm that prioritizes clarity, transparency, and results. We offer competitive, transparent pricing and a commitment to keeping you informed every step of the way. Trust us to be your advocates, your advisors, and your partners for life.


Contact info

  • 8, Unit 7, Ground Flr, Waterfront Business Park, DY5 1LX, Brierley Hill, Dudley, United Kingdom

  • 0800 118 1500

4.5

Excellent

TrustScore 4.5 out of 5

51 reviews

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4.5

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(51)

1,025 reviews in the last 12 months

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Rated 5 out of 5 stars

I cannot thank my solicitors enough for…

I cannot thank my solicitors enough for all the help and support they’ve given me throughout the process of buying my first home. They have made the whole experience so much easier and less stressful.

They have always been quick to answer my calls and emails, complete my documents efficiently, and keep everything moving forward. They are always organised, on top of everything and ready.

They have been amazing from start to finish. I’m so grateful for all their hard work and couldn’t have asked for a better team to help me with the purchase of my first home.

I would 100% recommend them to everyone looking to buy a property.

October 7, 2026
Unprompted review
Rated 5 out of 5 stars

Ethan Davis our solicitor was super…

Ethan Davis our solicitor was super helpful from the beginning! He was quick with responses and ensured that things were working swiftly in time for our completion date. Ive never known a solicitor to work efficiently as Talbots. Ive already recommended Talbots to my parents as they are looking to sell their home in the near future. thank you ethan for your help.

Chloe and Adam Hall

September 25, 2026
Unprompted review
Rated 5 out of 5 stars

Used Talbots Law (Charlotte and Emily)…

Used Talbots Law (Charlotte and Emily) for my new build property purchase. They took as much of the stress out of the whole process that they could and were very helpful in all manner of questions we had. Would recommend and use again.

September 24, 2026
Unprompted review
Talbots Law - Waterfront logo

Reply from Talbots Law - Waterfront

We’re delighted to hear your property transaction went smoothly. It’s great to know Talbots provided clear guidance and timely support throughout, and that the team at Talbots helped make the process straightforward. Thank you for sharing your feedback.

Rated 5 out of 5 stars

Superb service from start to finish

Superb service from start to finish. Isabella was absolutely amazing, providing outstanding support, professionalism, and clear communication throughout. I would wholeheartedly recommend this firm. Without a doubt, they are the best solicitors I have ever dealt with.

September 29, 2026
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Reply from Talbots Law - Waterfront

We’re delighted to hear your property transaction went smoothly. It’s great to know Talbots provided clear guidance and timely support throughout, and that the team at Talbots helped make the process straightforward. Thank you for sharing your feedback.

Rated 5 out of 5 stars

Good communication and always ready to…

Good communication and always ready to explain legal stuff.

September 28, 2026
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Reply from Talbots Law - Waterfront

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

Rated 5 out of 5 stars

Focus was on us as Clients

From the very first contact with Talbots Law, we felt valued as a client. We were kept informed and encouraged to communicate if we had any issues or questions. This sense of customer care was shown throughout the process, right up until completion, and beyond.

September 23, 2026
Unprompted review
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Reply from Talbots Law - Waterfront

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law

Rated 5 out of 5 stars

Absolutely fantastic!!

We were supported with our part exchange by Natasha and the team and they were fantastic. Supported us at each step, made the process easy to follow and took the stress out of it all. Can't thank her and the team enough. Would highly recommend and will certainly use them again in the future. Thank you all so much for your hard work, care and support during this process.

September 30, 2026
Unprompted review
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Reply from Talbots Law - Waterfront

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law

Rated 5 out of 5 stars

Excellent

Thank you to Helen Fish for overseeing our current house purchase. She was prompt and supportive throughout. She was happy to answer any queries we had or to clarify things we didn’t know as part of our first house purchase. I was never made to feel an inconvenience for asking questions or seeking advice.

September 23, 2026
Unprompted review
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Reply from Talbots Law - Waterfront

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law

Rated 1 out of 5 stars

Appalling Experience. Will Never Use Again

This is regarding Talbots Law Waterfront, Brierley Hill.
Loathed to give even one star.
Where to start?

The original person, handling the conveyancing of our family home of 65 years, who was responsive, polite and helpful, was removed after 2 weeks of receiving our instruction. No coherent reason was given as to why.

The subsequent conveyancer was inept, unresponsive and incredibly vague in her replies when my questions were eventually answered.

I knew that selling via an LPA and me living in France, this house sale was going to be slightly more involved than normal, however I didn't expect the lack of service, advice and communication from Svetlana and Samuel would be so poor.

I asked how and by who the LPA should be witnessed. I eventually received a reply to my question and was asked to provide the witnessed LPA as outlined by Svetlana, who was now handling our conveyancing. This I did exactly as requested but was informed it wasn't correct. This happened a further 2 times with her saying the LPA wasn't correct even though it was supplied as she had advised!! Infuriating and very stressful to say the least.

I had instructed Talbot Law at the start of May and by the start of August I was still struggling to have the LPA witnessed correctly as their instructions changed each time I supplied the witnessed LPA.
It was as if they didn't want this conveyancing work.

There were other issues with their service and lack of professionalism that I could explain here but it makes me angry just to think about them so I won't go on.

Due to this poor and unprofessional service, causing much stress to my elderly mother and members of the family I stopped using Talbots Law (mid conveyancing) and found another more professional conveyancer.

Needless to say, the house sale went through 4 weeks later without any problems.

Seriously think carefully who you use for conveyancing and I would suggest NOT to use Talbots Law.

May 6, 2026
Unprompted review
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Reply from Talbots Law - Waterfront

Thank you for taking time to leave a review. We appreciate your rating and will take these on board to further enhance our service.
Thank you for using Talbots Law

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

Excellent service from Talbots Law

We would like to say a huge thank you to Emily Sadler and Charlotte Whitehouse at Talbots Law for all their hard work, support and professionalism throughout the sale of our house.

From start to finish, they kept us informed, dealt with everything efficiently and made what can be a very stressful process feel so much easier. Their communication, attention to detail and dedication were fantastic, and we always felt that we were in safe hands.

Today we successfully completed on our house sale, and we couldn’t be happier with the service we received.

Thank you so much, Emily and Charlotte, for everything you did for us. We would highly recommend Talbots Law to anyone looking for a professional, friendly and reliable conveyancing team. 🏡🔑

5 stars absolutely deserved! ⭐⭐⭐⭐⭐

September 25, 2026
Unprompted review
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Reply from Talbots Law - Waterfront

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law

Rated 5 out of 5 stars

Excellent service from Talbots

Excellent service from Talbots, everyone I dealt with was friendly and professional, from the Receptionists to the legal team.
Thank you to Lauren and Rachael with a special thank you to Emily for being so brilliant in always being on hand to guide me through the process and put me at ease when I was stressing.

September 22, 2026
Unprompted review
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Reply from Talbots Law - Waterfront

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law

Rated 5 out of 5 stars

Will 100% recommend Talbots Law

Will 100% recommend Talbots Law, from start to finish they were very professional selling our late mothers house, they answered any questions we had either by phone or email nothing was too much trouble. I can’t praise them enough

September 22, 2026
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Reply from Talbots Law - Waterfront

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law

Rated 5 out of 5 stars

I found Talbots law very professional…

I found Talbots law very professional especially Aneta Whitebread & her team the service was very informative I was kept in the loop throughout the process everything was explained in depth even in difficulties Aneta remained patient & professional I would recommend Talbots to friends & family thnx again Aneta we owe you a standing ovation job well done

September 14, 2026
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Reply from Talbots Law - Waterfront

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

Rated 1 out of 5 stars

From start to finish the service from…

From start to finish the service from our representative was below poor. Not once in 20 weeks were we ever able to speak to our representative. She was on another call or away from her desk. At no point was there and advice given that was proactive and not at the 11th hour. We were made to feel that we were dealing with the other side. Examples can be given if required.

September 21, 2026
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Reply from Talbots Law - Waterfront

Thank you for taking time to leave a review. We appreciate your comments and will take these on board to further enhance our service.
Thank you for using Talbots Law

Rated 5 out of 5 stars

Great experience

Tori was very responsive and answered phone calls and emails promptly in relation to our conveyancing. We managed to achieve the exchange and completion of contracts in around 8 weeks. Thank you to Tori and her team - it all went smoothly once the process got started.

August 28, 2026
Unprompted review
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Reply from Talbots Law - Waterfront

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

Rated 5 out of 5 stars

Honest ,helpful

Honest ,helpful , patient, understanding and quite thorough with all process .

September 21, 2026
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Reply from Talbots Law - Waterfront

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

Rated 5 out of 5 stars

Please remain patient, as this can be a lengthy process. Please be reassured that the team is continuing to work on this in the background.

The team was consistently available to provide support, with Aneta offering regular updates and keeping me well informed. Her clear communication made the process much easier.

September 15, 2026
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Reply from Talbots Law - Waterfront

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

Rated 5 out of 5 stars

Talbots Law helped with a change of…

Talbots Law helped with a change of house purchase from one developer to another that they hadn't worked previously and although it took a little longer than using the new developer's solicitors we managed to agree a move date to suit all parties within a given timeframe.
Thank you.

July 29, 2026
Unprompted review
Talbots Law - Waterfront logo

Reply from Talbots Law - Waterfront

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

Rated 5 out of 5 stars

We had the pleasure of having Emily…

We had the pleasure of having Emily Sadler as our solicitor throughout our first-time home-buying process, and we honestly couldn’t have asked for a better person to guide us through it.

Buying our first home felt like a big and sometimes stressful process, but Emily was absolutely fantastic from start to finish. She was professional, extremely efficient, responsive and always on top of everything.

We really appreciated how approachable and helpful she was throughout the whole process. She kept things moving, communicated clearly, and made what could have been a very overwhelming experience feel much more manageable.

We are incredibly grateful for all her hard work and would 100% recommend Talbot Laws to anyone looking for a solicitor, especially first-time buyers. Thank you so much, Emily, for helping us make such an important milestone in our lives a smooth and positive experience!

Marie and Jacques

August 28, 2026
Unprompted review
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Reply from Talbots Law - Waterfront

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

Rated 5 out of 5 stars

Great service by Ethan and team at Talbots Law

We sold and purchased a new property through Ethan at Talbots Law Solicitors and we had a great experience. There was always someone available to help us answer our questions and the stress of moving was reduced because Ethan and his team took control of the full process from start to end. Very happy with the service and would absolutely use Talbots Law again.

September 18, 2026
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Reply from Talbots Law - Waterfront

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

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