Tanishq Reviews 

451
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 85 reviews, reviewers consistently had a great experience with this company. Customers frequently praise the store staff for being exceptionally welcoming, polite, and consistently helpful throughout their jewelry shopping visits. Consumers also appreciate the wide variety of beautiful product designs, reliable gold purity, and the attentive, personalized assistance provided by sales representatives. However, some reviewers were not happy with poor customer service, misleading delivery status, and overall response times that felt quite slow during interactions. Some people additionally noted frustrating experiences involving unexpected product defects, lack of accountability, and difficulties encountered when trying to exchange items at the store.

What people talk about most

Staff

People report positive experiences with staff, highlighting that sales executives are very friendly,... See more

Service

Reviewers highlight ambiguous aspects of service, with many customers praising staff members for being... See more

Product

Reviewers mention ambiguous feedback about product variety and quality. While many consumers praise the... See more

User experience

Clients share positive opinions on user experience, highlighting friendly, polite, and helpful staff members... See more

Customer service

Customers consistently note ambiguous experiences with customer service, reporting starkly contrasting... See more

Reviews shaping this summary

Rated 4 out of 5 stars

We had a good time while redeeming our jewellery at tanishq ALL the details were explained well by kabita,sr retail sales officer at tanishq hennur branch.Overall had a good experience. Thank u

Rated 4 out of 5 stars

I have been buying from Tanishq regularly since the time it started I recently bought two purchases from Singapore Tanishq The staff Mr Mukesh , Mr Gopal , Ms shristi all were very welcoming... See more

Rated 5 out of 5 stars

When on holiday recently, I bought a beautiful bracelet from Tanishq, MI Rd, Jaipur. I was served by Nikita Parwani, who was both professional and personable. There was no hard sell; it was just a ver... See more

Rated 5 out of 5 stars

The total attention given by staff. Iwas served by Sheetal Prakash and Suraj at Ghatkopar East branch. They explained every detail of costing and also gave all details of jewllery piece. They both... See more


Company details

  1. Jewelry Store
  2. Jeweler
  3. Jewellery Manufacturer

Information provided by various external sources

Tanishq is a jewellery brand of India. It is a division of Titan Company, a company promoted by the Tata Group in collaboration with the Tamil Nadu Industrial Development Corporation.


Contact info

3.8

Great

TrustScore 4 out of 5

451 reviews

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No history of asking for reviews

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3.8

All reviews

(451)

81 reviews in the last 12 months

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Rated 5 out of 5 stars

Trustworthy Guidance & Smooth Transaction

I have been a regular customer of Tanishq since 2019 thanks to the wonderful service offered by their staff Tulsi at the Vashi store. Tulsi would make sure to call me every few months whenever there was an offer going on at Tanishq. Recently I came to the store to sell my old jewellery and I must commend Tulsi for guiding me through the whole process patiently. With her professionalism she helped me understand the valuation ensuring that I made the right decision. Her expertise gave me the complete confidence to make the right choice.

April 28, 2025
Unprompted review
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Rated 5 out of 5 stars

I highly recommend to Tanishq janakpuri…

I highly recommend to Tanishq janakpuri for any gold ornaments purchase I have visited this place and kiran ma'am help me so much for purchasing the gold bangles for my wife Thank you so much Kiran ma'am for wonderful experience

April 26, 2025
Unprompted review
Rated 1 out of 5 stars

No knowledge staff.

Falatuk.Tanishq me koi sceame mat karo.Bolate yek Aur karate yek.Miss guide karate hi.sceame karanetak accha bolate hi . Sceme karanebad kucch bolate hi.kuch staff ko koi knowledge nahi ho.So pls able staff rakho.

June 5, 2024
Unprompted review
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Rated 5 out of 5 stars

Excellent customer services

For my daughter's wedding, we went to Tanishq Banjara hills store. We have been a regular customers of Tanishq, be it Nagpur or Hyderabad. The staff is not only courteous and polite but also very very patient. They explained every scheme available to us along with the various offers as well as making charges applicable to each product. The went ahead of their call of duty and helped us in selection that we kept on changing. Loved their efforts. Three cheers to Sabin, Bhavani Prasad, Sita siva Kumar n Satish kumar. Keep it up ..

April 12, 2025
Unprompted review
Rated 1 out of 5 stars

Actually I am the customer of Contai…

Actually I am the customer of Contai Tanishq. Last year I was purchased lot of product from contai branch. Also I was made scheme from this branch. After that they shows their original face. Every month I faced problem during my monthly payment of scheme , because lack on follow-up. Not a single call came for reminder . Even I don’t received a single call for poila boisakh. I am totally dissatisfied on contai branch . For that reason I am bound to break my scheme and bound to go to Medinipur Tanishq branch and purchased my last product from Tanishq from Medinipur branch. Also I am surprised when I shows that the google reviews option are offed of Contai Tanishq shop. For that region I am bound to write here . I am totally dissatisfied on contai Tanishq branch as well as Tanishq brand. Further I am not going to purchase any product from Tanishq and also not recommend to any family member or friends. 😡

April 17, 2025
Unprompted review
Rated 5 out of 5 stars

excellent service with most accuracy

Last week, We purchased, mangalsutra and patli from GOkhale road, thane showroom, we received excellent customer service from Dipali khot, the calculations are to the last mg accuracy and the melting process was very much shared and cobtrolled by babban, thanks Tanishq team

April 17, 2025
Unprompted review
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Rated 1 out of 5 stars

Very disappointed with Tanishq [store…

Very disappointed with Tanishq [store location]. I visited to redeem my gold scheme and old gold. I was only considering a purchase, but without my consent, the staff sent my old gold away from the store for melting, without informing or confirming with me.

Now I’m being forced to buy jewellery and pay GST + making charges for no fault of mine. They’ve taken no responsibility or offered any compensation.

This careless handling has caused financial loss and broken my trust in the brand. Please be cautious if you're exchanging old gold here.

April 19, 2025
Unprompted review
Rated 1 out of 5 stars

Bought a diamond ring in Dubai kamara…

Bought a diamond ring in Dubai kamara Tanishq while on holidays in Dubai . They told me the diamond on the ring was expensive . Trusting them I bought it. Later when I checked at an another store they quoted for exact same diamond less than half the price(reputed store).
I later checked at another place and it was the same.
Now since a month I am in touch with them but no answer why I paid so high. They keep saying they are investing and the price of the diamond is such . That too after they said to me that the diamond of that price was not available in the store I bought it.
Every time I question they will delay to reply and send same reply rather than specifying what I am asking.
I asked for more details about the diamond and report of the investigation by them but they won’t answer now.
They also dont have a proper cert for the diamonds . It’s just the company cert.

February 22, 2025
Unprompted review
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Rated 5 out of 5 stars

My name is Ritu today I have visited…

My name is Ritu today I have visited Tanishq at MI Road Jaipur Branch met with wonderful person named Ms Pushpa Sewai, She welcomed us in a very decent way and help us to chose product. She is assets for organisations. Thank you Tanishq for Good staffing.

April 1, 2025
Unprompted review
Rated 1 out of 5 stars

Wrong billing - took more money from me

(I am quite old customer of Tanishq). I have raised complaint with them for wrong billing (took more money from me). For last few months I am behind them but not getting refund. They are ready to give me dinner voucher. this is their billing mistake then why should I accept dinner voucher? Feeling quite frustrated.

October 20, 2024
Unprompted review
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Rated 4 out of 5 stars

Need more designs.

Recently visited to tanishq vellore new shop. Very much satisfied with the service by staffs especially of miss. Priya who has attended me in a very nice way.

Can update with more designs pls.

March 11, 2025
Unprompted review
Rated 5 out of 5 stars

Tanishq is the best and most Trusted brand in Jewellery

I have been a regular customer of Tanishq and frequently visit Tanishq Gold Souq Gurugram. The purity and designs of Tanishq are beyond words. The Tata brand as always never let's you down. It is the best.

At Gold souq Mr Nitish Sharma always welcomes with smile and his polite gestures along with his intricate knowledge about jewellery has always impressed. He has always shown interest in displaying and guiding during my purchases.

Looking forward to have my further purchases from Tanishq.

March 7, 2025
Unprompted review
Rated 1 out of 5 stars

Tanisq by Tata is a joke almost all our…

Tanisq by Tata is a joke almost all our jewellery we bought from Tanisq Trichy branch broke after 2/3 times of using, when we approached the store they say its beyond repairable so they trick you to buy new jewels with extortionate making charges and the same goes on and on evertime, it seems Tanisq by Tata deliberatly make jewels with weak points so it easily breaks so customers will exchange for new jewels with extortionate making charges.

March 20, 2024
Unprompted review

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