Taps 4 Less Ltd Reviews 92

TrustScore 3.5 out of 5

3.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Although the company were excellent in terms of delivering the item. After our project fell through they would not accept a return of the item despite this being at their discretion and the item being... See more

Company replied

Rated 5 out of 5 stars

Fantastic service! I placed the order online, paid for it and realised I hadn't checked the arrival date but needed it promptly. I sent an email querying eta and had a response within 20 minutes from... See more

Rated 5 out of 5 stars

Found the rather non standard ss sink unit I was struggleing to find, was prominent on thier website , a few days later & as promised it arrived in the time slot allocated . Just what I needed for thi... See more

Rated 1 out of 5 stars

Despite .ie web page this outfit is based in England. Your legal right to return online goods purchased within 2 weeks are at Customer's expense , I've been quoted between €25 and €100+ ( dhl) to ret... See more

Company details

  1. Bathroom Remodeler

Written by the company

Taps 4 Less Ltd are the new owners of the taps4less.com website following the previous owners, DIY Trader going into liquidation back in December 2012. We have been trading with the taps4less.com website since March 2013. We understand that past customers have not had a good experience with taps4less.com, however we would like to let people know that we are in no means associated with DIY Trader and their dealings with the website.


Contact info

3.4

Average

TrustScore 3.5 out of 5

92 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Swift Delivery & Great Price.

Swift Delivery & Great Price.

I bought a Grundfos 4bar negative shower pump at a great price and was worried about delivery times. When I did not get notification on dispatch I followed up and and the pump soon arrived.

Great Customer Service & Price

September 30, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

I have found that this company sells good products at reasonable prices, and their after sales service is second to none.
I can highly recommend them.

September 7, 2021
Unprompted review
Rated 5 out of 5 stars

Found the rather non standard ss sink…

Found the rather non standard ss sink unit I was struggleing to find, was prominent on thier website , a few days later & as promised it arrived in the time slot allocated . Just what I needed for this rather awkward job , good quality material , complete with overflow / drain set up. Well packaged to avoid damage in transit . Also excellent & rapid reply to e mail enquiries .

June 25, 2021
Unprompted review
Advertisement
Rated 5 out of 5 stars

Purchased a bridge faucet in chrome

Purchased a bridge faucet in chrome. Delighted with the product when it arrived. Looks like a good quality piece and was very reasonably priced compared to some other companies. Delivery was timely and tap was well packaged. Very happy customer.

May 20, 2021
Unprompted review
Rated 1 out of 5 stars

Atrocious Customer Service

Atrocious customer service. Ordered a soft close toilet seat last September, within a month is was faulty, and then replaced, although not quickly, with a mild inference that it was my fault. The replacement had the same problem . Messaged a month ago and have had no reply,
I am now stuck with an item that is NOT FIT FOR PURPOSE. Clearly this company will take your money, but if things go wrong and you request a refund or replacement they are NOT interested.
I have now received a refund.

May 10, 2021
Unprompted review
Taps 4 Less Ltd logo

Reply from Taps 4 Less Ltd

Dear Mr Palmer
Apologies your soft close mechanism failed on your toilet seat again. We had contacted the manufacture about this as it had happed on a second toilet seat and we were waiting for them to reply but we failed to chased and resolve. We have now issued a full refund and apologies again for this. Very un usual from our team and we will make sure we improve on this in the future.
Regards

Rated 5 out of 5 stars

Went above and beyond

Cannot speak highly enough about the service we recieved. Ordered a bathroom, including flooring and wall panels. Connor was incredibly helpful, both in sourcing what we wanted and making suggestions to improve on what we wanted. He went above and beyond in getting everything to us in time despite the supplier failing to deliver as planned, so that our plumbers could start as planned. Cannot recommend highly enough, and was delighted to get a follow up call to check that everything was as expected. Thank you Connor.

April 1, 2021
Unprompted review
Advertisement
Rated 5 out of 5 stars

Excellent Service

A mixer tap was delivered and there was a manufacturing fault. The item was replaced by return.Excellent service from the company and Connor

February 23, 2021
Unprompted review
Rated 5 out of 5 stars

Conor could not have been more polite…

Conor could not have been more polite and helpful . We were delighted with the service as we had to return our taps as they were 2 big for our sink Conor immediately helped us and recommended a different set . Quality of products are excellent also

February 16, 2021
Unprompted review
Rated 5 out of 5 stars

Couldn't recommend these guys enough

Couldn't recommend these guys enough, a very reliable online plumbing service. Brilliant communication from a very personable team who hold them selves accountable for the safe and timely receipt of their products. A rare find for an online shopping experience. Thanks again Ian.

November 4, 2020
Unprompted review
Advertisement
Rated 5 out of 5 stars

excellent service from this company,i…

excellent service from this company,i ordered the wrong size tap shower mixer unit contacted them the day after,they sent me the correct taps which was more expensive but they didn’t charge the extra
would recommend to anyone

October 7, 2020
Unprompted review
Rated 5 out of 5 stars

Ordered a posh tap that had to be…

Ordered a posh tap that had to be shipped from somewhere. Great communication and customer service from Connor who emailed daily to let me know the updates. Sadly had to cancel the order as it will be too late for the builder to install.

September 18, 2020
Unprompted review
Rated 5 out of 5 stars

Really impressed

Really impressed with the range on offer, quick delivery to Republic of Ireland and fast response when requesting further info

August 26, 2020
Unprompted review
Rated 5 out of 5 stars

Exemplary service

Taps 4 Less provided me with absolutely exemplary service. My shower screen order arrived very quickly and was in perfect condition. The order for an additional part (my failing, not theirs!) was equally well-handled.

Throughout, Ian and Connor were helpful and informative. I can't fault their service.

August 25, 2020
Unprompted review
Advertisement
Rated 5 out of 5 stars

Excellent service and quality 👌

Excellent service. Got our tap in the two working days it was promised. It arrived beautifully packaged and the tap itself is simply stunning. I went with an antique brass 2 in 1. It goes perfectly with our ceramic sink.

July 27, 2020
Unprompted review
Rated 5 out of 5 stars

Great service, great radiators

I bought 3 column radiators last year and I was so pleased with them that I decided to buy another 4 for upstairs. I emailed to see if Taps4Less could tell me which ones I ordered so that they would all match. I got a reply almost straight away. Before buying them I spoke to Connor to find out which valves I should get. He was very helpful, patient & extremely knowledgeable. I can't wait for my new radiators to be delivered next week. I would definitely recommend Taps4Less. My next big job is the bathroom & I will definitely be using them again.

July 23, 2020
Unprompted review
Rated 5 out of 5 stars

Triton t80 shower

Recently received my Triton shower and we are very happy with the fast delivery and how easy it is to fit ... the cost was very good and competitive
Will defo return to taps4less again thanks

July 23, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look