Overall good, very satisfied. High quality products and relatively fast shipping. Print was well aligned. Things I’d like to see improved: please add an external paper/cardboard label with the optio... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I ordered a hoodie from Tapstitch and it arrived about a week after placing the order, which I was happy with. The quality is very good overall. The fabric is a cotton-poly blend (53% polyes... See more
Company replied
Overall quality is brilliant and print quality is great. The biggest issue and most vital is fitment, everything fits a size down I ordered a large it fit like a medium. I ordered joggers in my normal... See more
Company replied
The print quality was excellent — colors came out rich and accurate, and the details held up well after washing. I was super impressed by the quality of the hoodies. Ended up ordering several more... See more
Company replied
Company details
- #6 of 6 best companies in Clothes and Fabric Manufacturer
Written by the company
The easiest, quickest, and most affordable way to create world-class fashion - one piece at a time.
Contact info
Littlejohn St, 91706, Los Angeles, United States
- info@tapstitch.com
- www.tapstitch.com
4.2
Great
439 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
There are hidden charges like Domestic…
There are hidden charges like Domestic Service Fee. which they don't tell upfront. it's a scam site please avoid and also the customer support is
July 2, 2026
Unprompted review
Reply from Tapstitch
Hi there,
We're sincerely sorry for the experience you had, and we appreciate you taking the time to bring this to our attention.
We also apologize that the support you received did not meet the standard we expect from our team. That's not the experience we want any customer to have.
Regarding the Domestic Service Fee you mentioned, after investigating internally, we confirmed that this is a technical issue with how the fee is displayed. We've already escalated it to our engineering team to improve the checkout experience and make all charges clearer and more transparent.
Thank you again for your honest feedback. It helps us identify issues we may have otherwise missed, and we truly hope you'll consider giving Tapstitch another opportunity after these improvements are in place.
– The Tapstitch Team
amazing responses, incredible quality
amazing responses from staff, incredible quality and open to question
July 1, 2026
Reply from Tapstitch
Hi Lana,
Thank you so much for your wonderful 5-star review! 🎉
We're delighted to hear that you've had a great experience with both our support team and our product quality. Providing responsive service while delivering products our customers can trust is always our goal. ⭐
Thank you for your trust and support. We look forward to continuing to help you grow your brand! 🌈
– The Tapstitch Team 🧡
great company
June 30, 2026
Reply from Tapstitch
Hi Maurice,
Thank you for your kind words! 😊
We're delighted to hear that you had a great experience with Tapstitch. Your support and trust mean a lot to us, and we're committed to continuing to provide quality products and excellent service.
We look forward to serving you again. Thank you for choosing Tapstitch!
– The Tapstitch Team ❤️
Never Arrived. Never Notified. Never Again.
Ordered over $250 worth of products in May and never received a single item. Tapstitch lost the package, never reached out to notify me, and made no attempt to locate or reship the order. Months passed before I was simply offered a refund — no explanation, no accountability, no effort to make it right.
For a print-on-demand service, the product means nothing if it never arrives and the customer has to chase down what happened. I would not order from Tapstitch again.
June 30, 2026
Unprompted review
Reply from Tapstitch
Hi Julianna,
Thank you for taking the time to share your feedback. We sincerely apologize for the experience you had with your order and completely understand your disappointment.
After reviewing your case, we acknowledge that the delay, lack of timely updates, and the inconvenience you experienced did not meet the level of service we strive to provide. We understand how frustrating it must have been to wait for your order and then have to follow up multiple times for an update.
As previously confirmed through our email correspondence, we have already processed a full refund to your original payment method.
Your feedback has been shared with our internal teams, as experiences like yours help us identify areas where we need to improve our communication, logistics coordination, and overall customer experience.
If you feel that our efforts to resolve the issue have helped address your concerns, we would be truly grateful if you would consider updating your review on Trustpilot. We completely respect your decision either way, and your feedback remains invaluable in
helping us improve.
Thank you again for your time and understanding.
– The Tapstitch Team ❤️
i got to design what i wanted and it…
i got to design what i wanted and it wasnt an unexceptable price it was good for my wallet and even though i couldnt design everywhere i liked that it was my design.
June 27, 2026
Reply from Tapstitch
Hi Rachellah,
Thank you so much for your wonderful 5-star review! 🎉
We're so happy to hear that you were able to create a design that felt truly your own while keeping it within your budget. Making custom apparel both creative and affordable is exactly what we strive for. 👕✨
We also appreciate your feedback about wanting even more printable areas. We're continuously expanding our customization options and adding new features based on customer suggestions, so we hope you'll see even more possibilities in the future.
Thank you again for choosing Tapstitch—we can't wait to bring more of your ideas to life! 🚀
– The Tapstitch Team❤️
My honest review
Im going to be completely honest and tell you my exact thoughts and experiences. If you are looking to build an actual brand or get it off the ground than tapstitch is an bad option.
First ill tell you the pros. The garment quality and stitching is very good. The printing quality is also good and the delivery times are very consistent
The cons and why you cannot build a brand with them. They dont care about their customers. When you complain about legitimate things they dont care to understand the mistakes they have made and where to do better. Major red flag. I expressed many issues with them and i kept being told someone would get back to me in 2 days and nobody ever once got back to me. The printing inconsistency is a huge issue. One of the products i was printing on was a striped shirt so i had the logo positioned in between stripes which was very important and when the item arrived it was in the complete wrong position from where i had placed it in their design mock up. The print itself was also not what my design looked like despite it being over the 300 dpi. There are just so many inconsistencies with their printing so different customers will get products that look different. They refuse to handle these concerns and they simply dont care. For this reason if you are trying to build a brand it is literally impossible. If you just need some easy merch then sure they are a good option but absolutely not if you want to get a brand off the ground
June 26, 2026
Unprompted review
Reply from Tapstitch
Hi Arsh,
Thank you for taking the time to share such detailed feedback. We're truly sorry that your experience did not meet your expectations.
After reviewing your case, we found that one of the biggest issues was our service process. Your concerns were unfortunately not escalated internally as they should have been, which resulted in delayed follow-up from our team. We sincerely apologize for this and have already addressed it internally to help prevent similar situations in the future.
Regarding the striped garment, we'd also like to clarify that the stripe pattern on these products is naturally variable from garment to garment. Because of this, the printed design cannot always be aligned to the exact stripe position shown in the mockup. We understand this expectation was important to your brand, and we're sorry that we did not communicate this limitation more clearly before production.
We genuinely appreciate your honest feedback. It highlights areas where we need to improve—not only in our communication, but also in setting clearer expectations for products with unique manufacturing characteristics.
Thank you again for helping us improve.
– The Tapstitch Team
Great shop no gonna lie
Good experience tbh, well priced for own clothing design + simple web usability. Quality is stunning. I haven't seen anything like it before for this price.
June 26, 2026
Reply from Tapstitch
Hi Dennis,
Thank you so much for the fantastic 5-star review! 🤩
We're thrilled to hear that you enjoyed the entire experience—from our easy-to-use design platform to the pricing, and especially the quality of the finished product. Hearing that you haven't found anything comparable at this price is one of the biggest compliments we could receive. 🌈
Your support truly motivates our team to keep improving and bringing even more value to creators and brands around the world.
Thank you again for choosing Tapstitch. We can't wait to be part of your next project! 🙌
– The Tapstitch Team 🧡
All but the first order has been a problem
All but the first order has been shaky. They sent old, faded, &/or mis colored items on every bulk order I placed. The sizing is too small to sell & they don’t do refunds even though it says they do. Their drop shipment directly to your customer will have your customer requesting a refund before it leaves their production stage. They are currently holding an order of 3 dresses with one logo in production for the 8th day & will not give me an update on why or when it will be shipped. The order was placed on June 18th & I will update here whenever Tapstitch ships it
June 26, 2026
Unprompted review
Reply from Tapstitch
Hi JSM,
We're very sorry for the frustration this experience has caused.
After reviewing your case, we confirmed that your current order was delayed due to an unexpected stock shortage affecting one of the products in production. We understand this is especially disappointing when the order is intended for an important event.
Please rest assured that we have already escalated your order internally and are working closely with our production team to ensure it is completed and delivered as quickly as possible, with the goal of meeting the expected delivery timeline.
We sincerely apologize for the inconvenience and appreciate your patience while we work to resolve this. Your feedback is important to us, and we'll continue doing everything we can to improve both our products and service.
– The Tapstitch Team
B.S company ordered 4 shirts to test…
B.S company ordered 4 shirts to test the water it’s been over a month no merchandise no reply to emails so finally had to get the bank to dispute the charges to get money back. DONT WASTE YOUR TIME AND MONEY!!!
May 30, 2026
Unprompted review
Reply from Tapstitch
Hi Joe,
We're very sorry to hear about your experience and understand how frustrating it must have been not to receive your package.
After reviewing your case, we found that the delivery was unsuccessful due to a carrier delivery issue, and unfortunately the package could not be completed as intended. We sincerely apologize for the inconvenience this caused.
Once you contacted our support team, we arranged a full refund for your order and also provided additional store credit as a gesture of goodwill. We're sorry that your first experience with Tapstitch did not meet the standard we strive to deliver.
We appreciate your feedback, as it helps us continue improving both our shipping experience and customer service. We hope we'll have the opportunity to provide you with a much better experience in the future.
– The Tapstitch Team
Excellent all the way around!
Excellent quality, fast shipping, and very fair pricing. Certainly going to order more. I love our new company shirts!
June 25, 2026
Reply from Tapstitch
Hi Robert,
Thank you so much for your fantastic review! 😊
We're delighted to hear that you were happy with the quality of our products, fast shipping, and fair pricing. It's especially rewarding to know that you love your new company shirts!
Your support means a great deal to us, and we're excited to continue helping you with your future orders. Thank you for choosing Tapstitch—we look forward to serving you again soon!
– The Tapstitch Team ❤️
Impeccable Product!
It’s very rare that I leave reviews. The item either has to be incredible or terrible. In this case, it was the former. The website was easy to use. My design came to life beautifully and exceeded all of my expectations! I will be recommending TapStitch to everyone I know!
June 25, 2026
Reply from Tapstitch
Hi Karen,
Thank you so much for taking the time to leave such an incredible review! 😊
It truly means a lot to us, especially knowing that you only leave reviews when a product has made a lasting impression. We're delighted to hear that our website was easy to use and that your design came to life even better than you expected.
Your recommendation is the highest compliment we could receive, and we're grateful for your trust and support. We look forward to helping bring more of your creative ideas to life. Thank you for choosing Tapstitch!
– The Tapstitch Team ❤️
Really good quality, pricing and delivery time
I was blown away by how quickly Taptitch delivered our sample orders, how easy it was to design our brand t-shirts and the quality of the products. Can't wait to continue using Tapstitch for our small business!
June 25, 2026
Reply from Tapstitch
Hi Caitlin,
Thank you so much for your amazing feedback! 😊
We're thrilled to hear that you were impressed with the quality of our products, competitive pricing, and fast delivery of your sample orders. It's also wonderful to know that you found our design platform easy to use when creating your brand's t-shirts.
Your support means a great deal to us, and we're excited to be part of your small business journey. We look forward to helping you create many more products as your brand continues to grow. Thank you for choosing Tapstitch!
– The Tapstitch Team ❤️
Great product
The website designer was easy to use and transferred beautifully onto the shirts. The quality is also above what I was expecting
June 25, 2026
Reply from Tapstitch
Hi Sage,
Thank you so much for your wonderful feedback! 😊
We're thrilled to hear that you found our website designer easy to use and that your design transferred beautifully onto the shirts. It's especially rewarding to know that the quality exceeded your expectations! 👕
Your support means a lot to us, and we truly appreciate you choosing Tapstitch. We look forward to helping bring more of your designs to life in the future.
– The Tapstitch Team ❤️
Shipping has gone from 7 days to 21…
Shipping has gone from 7 days to 21 days even if you select USA fulfillment even on small orders. The customer service reps are AI now, then once you reach a person they don’t know anything, or it needs to be escalated with a 48 hour wait before they can figure out why your order hasn’t shipped.
June 23, 2026
Unprompted review
Reply from Tapstitch
Hi There,
Thank you for sharing your honest feedback.
We understand your concerns and regret that your experience has left you feeling disappointed. Every customer experience is important to us, and we continuously review feedback like yours to improve our products, fulfillment process, and overall service.
If there are any unresolved concerns regarding your previous orders, we encourage you to get in touch with us through our live chat or email support. Our team will be happy to review your case in detail and provide any assistance we can.
We appreciate you taking the time to share your experience and hope to have the opportunity to better assist you in the future.
– The Tapstitch Team ❤️
Great experience so far using this…
Great experience so far using this platform! Quality products and wide variety of options. Easy to edit and navigate site.
June 23, 2026
Reply from Tapstitch
Hi There,
Thank you for your wonderful feedback! 😊
We're delighted to hear that you've had a great experience using our platform. It's great to know that you found our products to be high quality, appreciated the wide variety of options, and enjoyed how easy the website is to navigate and customize.
Your support means a lot to us, and we look forward to continuing to provide you with the best possible experience. Thank you for choosing Tapstitch!
– The Tapstitch Team ❤️
Exact way you imagine & create...
The exact way you imagine & create your brand and designs on the tapstitch website is exactly how it will look when you receive it in person. Website is easy to use and their clothing quality is top notch.
June 22, 2026
Reply from Tapstitch
Hi Marcus,
Thank you so much for your wonderful feedback! 😊
We're delighted to hear that your finished products matched exactly what you designed on the Tapstitch website. It's also great to know that you found our platform easy to use and that you're satisfied with the quality of our apparel.
Your support and kind words truly mean a lot to us. Thank you for choosing Tapstitch, and we look forward to helping bring more of your creative ideas to life!
– The Tapstitch Team ❤️
It was easy to use the website but…
It was easy to use the website and create the design and upload for the shirt, but it did take a while to get them and the shirts are not true to the size that they represent. I got 2X and 3X shirts and they feel like they’re medium and larges so I would not recommend this place to get T-shirts. I did get a tank top though and I love the tank top. It’s really comfortable and it fits really good. I wish I could return the T-shirts but you know how these companies are. I guess we’ll just have to cut them up and make them into something I like for the summer and try different place.
June 18, 2026
Unprompted review
Reply from Tapstitch
Hi Collins,
Thank you for taking the time to share your experience with us.
We're glad to hear that you found the design and ordering process easy to use and that you loved the tank top. However, we're very sorry to hear that the t-shirts did not meet your expectations in terms of sizing.
While we generally do not require customers to return products in situations like this, based on what you've described, we'd like the opportunity to review your case and help find a solution. We may be able to offer a refund and help you explore alternative styles that may better match the fit you're looking for.
Please reach out to our support team with your order details, and we'll be happy to assist you further with your after-sales request.
Thank you again for your feedback and understanding. Your comments help us continue improving both our products and customer experience.
– The Tapstitch Team ❤️
We have been using Tapstitch for their…
We have been using Tapstitch for their product range, which is genuinely strong, but recent fulfilment changes have caused serious issues for our business.
We specifically requested USA fulfilment, yet our orders are now being routed through China. As a result, delivery times have blown out from an average of around 7 days to 17+ days, with some orders likely taking close to a month to arrive.
Support was able to provide information about what had changed, but unfortunately they were not helpful in actually resolving the issue or offering a practical fix.
We now have six very unhappy customers and expecting more to come and we would not have even known about the fulfilment change if they had not contacted us asking why their orders were taking so long.
At this point, we are now looking for a new POD supplier in the USA and will most likely remove Tapstitch products from our site.
Great product range, but sellers should be very careful if delivery times and fulfilment location matter to their business as regardless of whether you choose USA Fulfilment they will still route your orders through China taking + 30 days for orders to be delivered
June 20, 2026
Unprompted review
Reply from Tapstitch
Hi Katie,
Thank you for sharing your experience. We’re genuinely sorry to hear about the challenges this has caused for your business and your customers.
After reviewing the situation, we found that the products involved in these orders were not available for USA fulfillment. In such cases, orders are fulfilled using the alternative fulfillment route selected for those products so that production can proceed and the order can still be completed.
We understand how important fulfillment location and delivery timelines are, especially when managing customer expectations. While we continue to expand our USA fulfillment catalog, we acknowledge that our current coverage may not yet meet every seller's requirements.
We're also sorry that our support team was unable to provide a more practical solution at the time. Your feedback has been shared internally, and we're working to improve both our communication and guidance in situations like this.
We truly appreciate your support of Tapstitch's product range over time. While we understand your decision, we hope that as our USA fulfillment capabilities continue to grow, you'll consider giving us another opportunity in the future.
Thank you again for your feedback and understanding.
– The Tapstitch Team
Great quality
Quick service, great quality blanks and for the price I am very impressed.
I will be ordering more in the future
June 19, 2026
Reply from Tapstitch
Hi Mark,
Thank you so much for the fantastic 5-star review! 🎉
We're thrilled to hear that you were impressed by the quality, turnaround time, and value for money. Finding the right balance between premium blanks, reliable fulfillment, and affordable pricing is something we work hard to achieve every day 👕✨
We truly appreciate your support and are excited to hear you'll be ordering again in the future. We look forward to helping bring more of your ideas to life! 🚀
– The Tapstitch Team ❤️
One of the best POD services!
One of the first POD services I've found that offers the flexibility to support both direct-to-consumer sales and direct retail fulfillment. I sell through Etsy, but I also work with retail accounts, and Tapstitch allows me to ship directly to retailers without having to route everything through Etsy and pay additional marketplace fees.
When I sell through Etsy, I'm happy to pay the fees because Etsy is helping me find customers. However, for wholesale and retail orders, Tapstitch provides a much more efficient solution.
Tapstitch did a fantastic job with my order. Their DTG printing reproduced gradients perfectly, and the shirt quality was exactly what I was hoping for. The finished products looked professional, and the entire process was smooth from start to finish.
Highly recommended for anyone looking for a POD provider that can support both retail and wholesale business models.
June 18, 2026
Reply from Tapstitch
Hi Kevin,
Thank you so much for this thoughtful and detailed 5-star review! 🌟
We're delighted to hear that Tapstitch has been able to support both your Etsy business and your retail accounts. Providing flexibility for creators and brand owners to grow across different sales channels is something we care deeply about, so it's wonderful to know that this has made a meaningful difference for your business.
We're also thrilled that the DTG print quality, gradient reproduction, and garment quality met your expectations. Our team works hard to ensure that every order looks professional and arrives ready to represent your brand.
Thank you again for your trust, recommendation, and support. We’re excited to continue supporting your growth in both retail and wholesale channels 📈👕✨
– The Tapstitch Team ❤️
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