TataCLiQ Reviews 

132
TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Considering 61 reviews, most reviewers were let down by their experience overall. Many consumers noted that they received compromised, damaged, or entirely wrong products, raising serious concerns about seller vetting and quality control. Purchasers frequently experienced prolonged shipping delays, unhelpful tracking updates, and instances where orders failed to arrive completely. Some reviewers were not happy with the customer support team, finding representatives repetitive, difficult to reach, and unresponsive to complaints. Buyers additionally explained that attempting to process returns or secure fair refunds turned into a frustrating ordeal due to unhelpful policies. People strongly advised others to avoid making expensive purchases through this platform.

What people talk about most

Product

Reviewers highlight negative aspects of product purchases, reporting severe disappointment with quality and... See more

Order

Customers had negative experiences with order fulfillment, consistently reporting severe delivery delays,... See more

Delivery service

People report negative experiences with delivery_service due to severe delays and unresponsive support.... See more

Customer service

Users describe profound frustration and negative interactions with customer service. Consumers consistently... See more

Service

Reviewers consistently report extreme dissatisfaction and frustration regarding the service, describing it as... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Worst app. They take 3 plus working days in reverting on delivery issues. Saying that sat Sunday isnt functional. My point is if system is working on sat Sunday for taking orders it should also functi... See more

Rated 1 out of 5 stars

Had a very bad experience. The worst online shopping platform ever experienced. Policies made by the company is to harass and cheat the customers. Firstly they send the wrong products and then refuse... See more

Rated 1 out of 5 stars

One of the worst places to buy perfumes from. I purchased a couple of high-end fragrances from TataCliq, and they don’t even last 30 minutes. Clearly, something is wrong with their storage and logisti... See more

Rated 1 out of 5 stars

I made my 1st purchase from Tata Cliq. An Aldo bag (you can imagine the cost) but I received a damaged bag. Upon requesting a return, their logistics partner updated that pick up failed because the pr... See more


Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Shoe Store
  4. Women's Clothing Store

Information provided by various external sources

Online Shopping in India for Mobiles, Electronics, Men & Women Clothing, Shoes at TATA CLiQ. Shop online & get upto 60% off on clothing and electronics from top brands.


Contact info

1.2

Bad

TrustScore 1 out of 5

132 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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1.2

All reviews

(132)

59 reviews in the last 12 months

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Rated 1 out of 5 stars

Horrible customer service.Correct pair…

Horrible customer service.Correct pair of shoes sent back but Tata cliq says that the Quality check failed.
The delivery guy checked the product before picking up the product.
They treat their customers with utter disrespect and their customer service is beyond pathetic.
Will Never buy anything from TataCliq.

December 13, 2022
Unprompted review
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Rated 1 out of 5 stars

Really awful shopping experience

According to company policy, unshipped and unpacked orders can be cancelled. However, my unconfirmed order has not been canceled after hours or writing emails (to Csmanagement at tatacliq com) and making phone calls to TataCliq support.

November 29, 2022
Unprompted review
Rated 5 out of 5 stars

Personal experience was great

After so many negative reviews I decided to give it a try and much to my surprise items were delivered on or before time and quality was super good! I dont know might be I was lucky I bought items worth 3k and didnt had the chance with their customer service( fr which there are many negative reviews) Anyways my personal experience was great!

August 8, 2022
Unprompted review
Rated 1 out of 5 stars

One of the worst site to shop

TataCliq - One of the worst site to shop. I returned my one of the ordered product and got less money in refund and its been more than 2 months i am chasing. This way they are making money and harassing their customers. Nobody is willing to work there. I hope i will get my money one day with interest..i didn't even wanted to give 1 star to them..they deserve in negatives

January 29, 2021
Unprompted review
Rated 1 out of 5 stars

Very poor Application will never recommend

Thrice I ordered a trouser, everytime the order was placed successfully and the pincode was serviceable. After successfully placing the order the status never changed and hence the amount was refunded. Waste of time fooling customers.
Order Id
109079204
109429943
109533002

September 24, 2020
Unprompted review
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