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Rated 4 out of 5 stars

Dress arrived. -1) the shipment tracking is awkward and it took three weeks but finally it came. Customer service responded within 24hrs each time I reached out about my delivery concerns. nice d... See more

Rated 4 out of 5 stars

Expected longer ship time but arrived in a few weeks. Disappointed in the material of the two dresses I bought (both are parachute like) but the fit is true to size.

Rated 1 out of 5 stars

You should know that when you purchase from this company they don't take returns unless there is something wrong with the item AND you have to pay a large shipping fee. There fabrics are not high qual... See more

Rated 4 out of 5 stars

Cute dresses- the material is very light- maybe too light… but the colors are great! Size on one was slightly small but the other 2 were ok- except bust tight on all 3- if you are busty get a size up!... See more

3.6

Average

TrustScore 3.5 out of 5

44 reviews

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Rated 1 out of 5 stars

Dishonest company

Ordered a dress weeks ago. No update received. I reached out and was assured that the dress was being prepared for shipment. Only to receive notice that my item was no longer available. After weeks. Do not order from them

July 13, 2022
Unprompted review
Rated 1 out of 5 stars

You should know that when you purchase…

You should know that when you purchase from this company they don't take returns unless there is something wrong with the item AND you have to pay a large shipping fee. There fabrics are not high quality and are VERY thin. Don't buy from this source if you are the type that likes to order, try, and return. There is no opportunity to talk to someone in person either. It is all by email.

June 28, 2022
Unprompted review
Rated 1 out of 5 stars

Stay away, get I rate -5

Stay away! Get I get a negative -5stars?
Horrible quality...very thin but true to size.
Basically wearing tissue paper.
I bought 4 dresses and want a full refund. They would not give me a refund slip and asked if $30 is ok??! I spent over $175. We have been going back and forth now they are up to $75....I haven't seen a dime and don't trust if I send my 4 dresses back I will see a dime!Do NOT buy anything from them. No customer service line either!

June 22, 2022
Unprompted review
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Rated 4 out of 5 stars

I loved both dresses

I loved both dresses. It is really important to read sizing charts for each items. Fabrics were lovely. Great length on maximum dresses.

June 3, 2022
Unprompted review
Rated 1 out of 5 stars

Poor quality dresses and HORRIBLE customer service experience

My experience with Tawoy was horrible. I ordered 5 dresses. The quality on ALL of them was extremely poor! They were all see through (even the dresses that were not white!). The material was cheap and thin. And they all fit like I was wearing a tent. I ordered a size small which is my usual size. I reached out to Tawoy to return on the dresses. I had actually reached out to them BEFORE I placed the order to make sure they would take returns due to poor fit or quality and they assured me they would. I still have this email. However, they REFUSED! They said return shipping was too much and offered to credit me $75 to keep the dresses. That was not even 1/3 of the purchase price and the dresses are UNWEARABLE. We went back and forth via email and I was able to get them to refund a little more (still not even half the purchase price). But they would not let me return and they would not refund more despite assuring me in an email before I made the purchase that they would. DO NOT BUY FROM THIS COMPANY. THE QUALITY IS AWFUL AND THEIR CUSTOMER SERVICE IS EVEN WORSE!

ETA: I also tried to review each of the dresses I bought on their website. No surprise that they did not approve any of my reviews because they were not glowingly positive like all the other (probably fake) reviews on their site. So unfortunately it is impossible to warn people on their actual website because they police everything that goes up there. Awful company.

May 23, 2022
Unprompted review
Rated 5 out of 5 stars

Super Summer Frocks

The delivery was swift and the packaging intact. The dresses are of good quality and just as the photos depicted. Thank you and I can't wait to wear these fun summer frocks!
Carolyn

May 18, 2022
Unprompted review
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Rated 2 out of 5 stars

Disappointed

I was so excited to get this dress, however when it came, the material is flimsy and thin. Top part is like a thin tshirt material. It does not hug the body like on the model and the shape is a bit awkward. No lining, cheaply made and very disappointing as I wanted to wear it to a wedding. Now I have to find something else.

May 13, 2022
Unprompted review
Rated 4 out of 5 stars

Inexpensive trendy items

The dresses were as described. Material was very thin, but didn't show through. I wish shipping didn't take so long (3 weeks) and that you had more than 30 days to return.

May 5, 2022
Unprompted review
Rated 5 out of 5 stars

Beautiful sweater

Beautiful sweater, so many compliments! The only thing I wish is the sizing was slightly bigger, as the dress is just gorgeous!

May 2, 2022
Unprompted review
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Rated 1 out of 5 stars

Over a month to ship!!!

I placed my order April 7th. It is now May 2nd and my order has not shipped yet and there is no expected shipping date on the website. I have reached out to customer service via email and Facebook and they have not responded to either request for an update. I ordered 2 dresses for an event in June. However, I may need alterations so this is very stressful. Don’t order from them unless you don’t have a time frame or order at least 2 months ahead.

May 2, 2022
Unprompted review
Rated 4 out of 5 stars

Dress arrived

Dress arrived. -1) the shipment tracking is awkward and it took three weeks but finally it came. Customer service responded within 24hrs each time I reached out about my delivery concerns.

nice dress- I ordered a large, I’m 5’5” 150lbs- I’m accustomed to making alterations-it’s ankle length so I’ll hem, I’m a D cup and the dress just hangs off my breast so I’m adjusting it to be more fitted- the shoulders/arms are a bit snug but no real way to alter this so hopefully once I make the other alterations it won’t bother me. The dress will be worn at a beachside wedding this June and I think it will be perfect.

April 30, 2022
Unprompted review

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