Taylor Rose Reviews 

7,173
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 1,995 reviews, reviewers overwhelmingly had a great experience with this company. Many consumers enthusiastically praise the dedicated staff members for their exceptional professionalism, clear explanations, and consistently friendly attitudes during property transactions. People consistently note that solicitors are exceptionally responsive, extremely easy to reach, and genuinely committed to ensuring smooth home sales and purchases. Some reviewers were not happy with very slow response times, poor communication, and ongoing difficulties getting timely updates on their important cases. A few other people also felt that certain team members were unhelpful, leaving customer inquiries unanswered and causing frustrating, unnecessary delays throughout the process.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their professionalism, helpfulness, and prompt... See more

Service

Users describe positive interactions with service, highlighting exceptional professionalism, efficiency, and... See more

Customer service

Customers consistently note positive experiences with customer_service, highlighting clear communication and... See more

Response time

Reviewers highlight positive aspects of response time, consistently noting that staff members are... See more

User experience

Clients share positive opinions on user_experience, highlighting that staff members are incredibly helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Basically, the 5 star review is down to Atshaam our appointed solicitor. When we initially started with Taylor Rose, we sent everything to their portal prior to going on holiday only to find they kept... See more

Company replied

Rated 5 out of 5 stars

Thank you Theo for helping make our first home a reality. Your support was outstanding from start to finish. Always within reach and able to take our calls, proactive, transparent and willing t... See more

Company replied

Rated 5 out of 5 stars

We recently completed our remortgage with Taylor Rose and had the pleasure of working with Mrs Ashtar Abraham. She was incredibly friendly, professional, and helpful throughout the entire process. Sh... See more

Company replied

Rated 5 out of 5 stars

Complex divorce case with a draging financial settlement. Nadara Dharmakirthi and Ayuni Mudalige handled my remortgage process very well. I felt very supported throughout. Very pleased with the servic... See more

Company replied


Company details

  1. Lawyer
  2. Conveyancer
  3. Divorce Lawyer
  4. Employment Attorney
  5. Personal Injury Attorney
  6. Real Estate Attorney

Written by the company

Taylor Rose is a leading independent law firm with a strong reputation for providing expert legal advice and representation to individuals and businesses across the UK. With a team of over 1700 legal professionals working from multiple offices nationwide, we offer a comprehensive range of legal services, including Residential Property, Commercial Property, Corporate Law, Personal Injury, Clinical Negligence, Family Law, Business Crime, Employment Law, Immigration, Wills & Probate, Professional Negligence, Dispute Resolution, Contested Probate We are committed to delivering excellent client experience and are constantly monitoring feedback from our clients to help us improve our services. Our commitment to building strong client relationships and delivering exceptional service has earned us numerous awards and accolades including strong recognition in both the Legal 500 and Chambers & Partners. We pride ourselves on our ability to provide clear, practical advice and support throughout the legal process. Whether you're buying your first home, navigating a complex divorce, or facing a challenging employment dispute, our experienced solicitors are here to help. Taylor Rose has a proud heritage and a unique management structure unlike any other law firm, the firm's philosophy is to deliver smart, modern law. With a focus on innovation and technology, Taylor Rose is committed to providing efficient and accessible legal services.

Taylor Rose MW Smart Modern Law

Written by the company

We are committed to providing clear, concise legal advice.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

7K reviews

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Replied to 97% of negative reviews

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4.6

All reviews

(7,173)

1,965 reviews in the last 12 months

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Rated 5 out of 5 stars

Taylor Rose

We Had Excellent Service From Our Conveyancer Samah Akhtar I Have Named Her Because She Was Exceptional Sorting Our Sale And Buying For Us Outstanding And Highly Recommended For Samah.

August 11, 2026
Unprompted review
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Reply from Taylor Rose

Hi Chris, thank you for the 5-star review! We're so thrilled to hear of how excellent Samah was in her service to you!

Rated 5 out of 5 stars

Harley Sommer has been absolutely…

Harley Sommer has been absolutely fantastic throughout the sale of my late father’s house. He was always so helpful, efficient, polite and informative at every stage of the process. This is the second time I’ve used Harley for my conveyancing and have had no hesitation in recommending him to friends for their conveyancing needs too. Would definitely be using him again in the future,Brilliant service. Thanks Harley

August 13, 2026
Unprompted review
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Reply from Taylor Rose

Hi Lynne, thank you ever so kindly for the 5-star review! We're so pleased to know of how fantastic Harley was during his service to you!

Rated 5 out of 5 stars

June Bowler solicitor dealing with sale and…

June Bowler who delt with our sale and purchase was very professional and kept us updated at all times. She answered our questions promptly. There was the added complication of porting our equity release loan, which again June kept us updated on their requirements. Would highly recommend her.

August 20, 2026
Unprompted review
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Reply from Taylor Rose

Hi Maria, thank you for the 5-star review! We're so delighted to hear of how professional, informative, and communicative, June was in her service to you!

Rated 5 out of 5 stars

Excellent, professional service throughout

I would like to thank the team for their excellent support throughout my conveyancing matter. In particular, Case Handler Nadara Dharmakirthi and Legal Assistant Nethmi Amanda were both professional, responsive, and clear in their communication at every stage of the process. They kept me well informed, answered my questions patiently, and handled everything with genuine care and efficiency. I was very well looked after throughout and would strongly recommend them to anyone.

August 20, 2026
Unprompted review
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Reply from Taylor Rose

Hi Kelvin, thank you very kindly for the 5-star review! We're so pleased to hear of the excellent and professional service both Nadara and Nethmi provided you!

Rated 5 out of 5 stars

Even though this was a sale by private…

Even though this was a sale by private treaty, and the buyer's solicitor was not the best, Suzanne was extremely helpful and responded quickly, and cheerfully, to all enquires from both sides. It was great to have her support.

August 13, 2026
Unprompted review
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Reply from Taylor Rose

Hi, thank you for your 5 star review regarding Suzanne. We are pleased to hear she was extremely helpful and responded quickly. We appreciate you taking the time to leave us positive feedback.

Rated 5 out of 5 stars

Heeral SHIVNANI and Alisha MALHAN at TAYLOR ROSE

Heeral SHIVNANI and Alisha MALHAN at TAYLOR ROSE managed the conveyance for the purchase of a re-possessed apartment for me.
Their expertise, knowledge and efficiency covered every aspect of a very complex transaction. They covered every detail. Their positive attitude, patience and polite nature has left me incapable of finding the words to describe how wonderful they are ! They went beyond the mile to ensure there were no loop holes.
Their patience and pleasant nature left me very comfortable as I was confident the task would be successfully accomplished.
My complex transaction recommends them whole heartedly,,

August 14, 2026
Unprompted review
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Reply from Taylor Rose

Hi, thank you for your 5 star review regarding Heeral and Alisha. We are pleased to hear they were knowledgeable and efficent throughout. We appreciate you taking the time to leave us positive feedback.

Rated 5 out of 5 stars

Elizabeth Antoniou was fantastic

Elizabeth Antoniou was fantastic from beginning to end for our home buying process. We were first time buyers and she explained everything in detail and we felt very much at ease. We highly recommend both Elizabeth and Taylor Rose.

August 12, 2026
Unprompted review
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Reply from Taylor Rose

Hi, thank you for your 5 star review regarding Elizabeth. We are pleased to hear she was fantastic from start to finish, we appreciate your kind words and recommendation.

Rated 1 out of 5 stars

Do not waste you time

I trusted taylor rose with the sale of my late mothers house,and what a mistake.They never call you back if you have any queries or in my case date of completion,the conveyancer never answers the call so I phoned there head office and they also get no response, head office will call me back later with an update when they can contact the conveyancer, instead I get an email saying they will not complete my case as she cannot or does not have the time to contact me.I phone there head office and I am advised when I eventually get a call back from them the next day that they no longer want to complete the conveyancing and I should get another solicitor, they will return or pass to a new legal team my files,I will most likely now loose my sale and have to remarket the property.And all because I asked for an update.

August 19, 2026
Unprompted review
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Reply from Taylor Rose

Hi Michael, we are sorry to hear of your concerns. If you would like to discuss this matter with our Client Care Team, please contact them at Client.Care@taylor-rose.co.uk with the full details of your concerns and they would be happy to discuss this with you further.

Rated 5 out of 5 stars

Review of Bonita Nijran, Shana Appa and Charley Gillespie Taylor Rose

I was grateful and impressed by the professionalism, friendliness and timeliness of the Taylor Rose Team that assisted me, especially: Bonita Nijran, Solicitor, Shana Appa, Paralegal and Charley Gillespie, New Business Adviser.

At the outset of the marketing and sale process of my property, Bonita answered my questions and together with Charley and Shana explained the process. Shana liaised with me on a regular, almost daily process throughout the marketing and sale.

Appropriate forms and information were forwarded to me and my questions readily answered.

They worked collaboratively with Andrews the estate agent that I bought the property through and now have sold it through. Indeed, Andrews recommended Taylor Rose at the outset.

Thank you for the opportunity to comment and I would definitely recommend Taylor Rose and especially the team that assisted me so ably!

August 19, 2026
Unprompted review
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Reply from Taylor Rose

Dear Ms Kirkby, thank you for your 5 star review, we appreciate you taking the time to leave your positive feedback regarding Bonita Nijran, Shana Appa, and Charley Gillespie.

Rated 5 out of 5 stars

Becky at Taylor Rose kept my sale on…

Becky at Taylor Rose kept my sale on track and let me know what was happening along the way. I didn’t feel like I needed to ask for updates all the time as I had with previous conveyancing experiences.

August 19, 2026
Unprompted review
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Reply from Taylor Rose

Dear Hazel, thank you for your 5 star review, we appreciate you taking the time to leave your positive feedback regarding Becky.

Rated 5 out of 5 stars

Excellent experience

I had an excellent experience working with Kam Sodhi at Taylor Rose as my solicitor for purchasing my first home.

Kam was incredibly responsive throughout the entire process and always took the time to answer all of my questions, no matter how small or repetitive they probably seemed! As a first-time buyer, there were naturally lots of things I didn’t understand, but Kam was always helpful, clear and reassuring.

There were a few bumps in the road along the way, but Kam worked hard to resolve any issues and really did everything she could to make the process as smooth and stress-free as possible. I always felt that she was on top of things and genuinely wanted to help.

I’m very grateful for all of her help in getting me through my first home purchase and would happily recommend Kam and Taylor Rose to anyone looking for a solicitor.

August 19, 2026
Unprompted review
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Reply from Taylor Rose

Dear Loren, thank you for your 5 star review, we appreciate you taking the time to leave your positive feedback regarding Kam.

Rated 5 out of 5 stars

Excellent - House Sale

June handled my house sale for me in summer 2026. The service was excellent - I was kept up to date throughout the whole process and did not need to chase for updates. The sale went very smoothly. I highly recommend June / Taylor Rose and will definitely use them again in the future.

August 14, 2026
Unprompted review
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Reply from Taylor Rose

Dear Michelle, thank you for your 5 star review, we appreciate you taking the time to leave your positive feedback regarding June.

Rated 5 out of 5 stars

Very professional and reliable service …

From start to finish Harley Sommer and Rebecca Goodier were efficient, professional and reliable in ensuring the process of selling my late mother's property was as swift and as smooth as possible. They were both quick to respond to any queries I or the buyer's solicitors had and as a result the property was sold within 5moths of it going on the market. I would highly recommend.

August 14, 2026
Unprompted review
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Reply from Taylor Rose

Dear Schelene, thank you for your 5 star review, we appreciate you taking the time to leave your positive feedback regarding Harley and Rebecca.

Rated 5 out of 5 stars

Fantastic service

Fantastic service, our conveyancer was incredibly communicative and thorough in her work. I would highly recommend Taylor Rose.

July 31, 2026
Unprompted review
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Reply from Taylor Rose

Dear John, thank you for your 5 star review, we appreciate you taking the time to leave your positive feedback.

Rated 1 out of 5 stars

Review about Nathalie Speakman

Review about Nathalie Speakman, family lawyer.

I am leaving this review based entirely on my own experience of dealing with this firm in family court proceedings.

Unfortunately, my experience was extremely stressful and I felt that the way matters were handled added considerably to an already difficult situation.

I experienced correspondence being sent with very short deadlines, including at times when I was representing myself. I found some of the deadlines difficult to meet and felt that there was little consideration given to the practical difficulties this created.

I also had concerns about the way certain documents and statements were dealt with during the proceedings. There were occasions where I did not agree with the way matters were presented or with the approach taken to court directions and procedural requirements. I raised my concerns at the time and did not feel that they were adequately addressed.

I also found some of the correspondence unnecessarily personal and confrontational. In my experience, the communication sometimes felt more adversarial than I felt was necessary, which made an already stressful family court case considerably more difficult.

I have subsequently raised concerns about aspects of my experience through the appropriate regulatory process. I appreciate that there are two sides to every legal dispute and this review is not intended to suggest that my experience represents everybody’s experience of the firm.

However, based on my own experience, I would not choose to use this firm myself and I would encourage anyone considering instructing them to make sure they are comfortable with the firm’s approach to communication, deadlines and the conduct of their case before proceeding.

This review reflects my personal experience and my opinion of the service I received.

August 4, 2026
Unprompted review
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Reply from Taylor Rose

We are sorry to hear of your concerns. If you would like to discuss this matter with our Client Care Team, please contact them at Client.Care@taylor-rose.co.uk with the full details of your concerns and they would be happy to discuss this with you further.

Rated 5 out of 5 stars

Very Professional Service

Manjit and Jill were extremely helpful, professional and efficient when overseeing my lease extension. This was my second good experience using Taylor Rose. They're a great firm!

August 18, 2026
Unprompted review
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Reply from Taylor Rose

Hi Will, thank you very kindly for the 5-star review! We're so delighted to hear of the professional, helpful, and efficient service you received from Manjit and Jill!

Rated 1 out of 5 stars

stay away !

our experience with Taylor rose was not a pleasant one !
1. i found it very difficult to have a convocation if i was lucky i would get one email back at the end of the day witch made it difficult and dragged out.
2. the time the process tock to complete felt extended due to lack of time allow for our case.
3. we got caught in the middle of a "new system" files got lost and we had to reup load multiple times witch was very frustrating.
4. we had issues with the portal uploading documents.
5. towards the end of our case i going between taylor rose and the sellers estate agent chasing reply's and at times i was doing there job for them .
6. this is the one that annoyed me the most the lying !
i was told on more than one occasion "we are still waiting for reply's" so i called there estate agent to check and every think had been answered and this wasn't the first time i caught them out.

yes we did finally complete in the end but it was not a nice stress free experience i would not recommend

August 10, 2026
Unprompted review
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Reply from Taylor Rose

Dear Rhys, we are sorry to hear of your concerns. If you would like to discuss this matter with our Client Care Team, please contact them at Client.Care@taylor-rose.co.uk with the full details of your concerns and they would be happy to discuss this with you further.

Rated 4 out of 5 stars

Recommended Conveyance Solicitors

Taylor Rose were recommended to me to handle my conveyancing by Andrews, Estate Agents. Katy and her Team did a very good job. They were helpful, friendly and always very professional in their service.
I would have no hesitation in recommending them.

August 17, 2026
Unprompted review
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Reply from Taylor Rose

Hi Barry, many thanks for the 4-star review, we greatly appreciate it! We're so delighted to hear of how helpful, friendly, and professional, Katy and the team were in their service to you!

Rated 5 out of 5 stars

From my first meeting with Sainaz

From my first meeting with Sainaz I knew I would have the best person working for me and supporting me with all her knowledge she spent a lot of time working in my best interest I can not imagine where I would be without her Thankyou for being the best xx

August 17, 2026
Unprompted review
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Reply from Taylor Rose

Hi Linda, thank you for the 5-star review! We're so thrilled to hear of how supportive and knowledgeable Sainaz was in her service to you!

Rated 5 out of 5 stars

A very good choice for conveyancing

It was so reassuring to be given a fixed price quotation. All the legal forms necessary were sent expediently, indeed the whole process very efficient and personable.

August 7, 2026
Unprompted review
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Reply from Taylor Rose

Hi John, thank you very kindly for the 5-star review! We're so thankful for your positive feedback and equally delighted to hear of the efficient and personable service you received!

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