TDF Fashion Reviews 

460
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Visited the Grimsby store and was very impressed with the numerous styles available in Superdry. Some great bargains to be grabbed on designer items in sale too. Staff were incredibly welcoming and he... See more

Rated 5 out of 5 stars

Placed my order on Wednesday 30th December and it arrived on Saturday 2nd January. I thought this was fantastic service over the new year period. My converse trainers were just as advertised, size, co... See more

Rated 5 out of 5 stars

Items came on time no problems ,this website allows you to pay safely through paypal , has different delivery options and you can even leave a message for the courier if you work. Such a hassle free w... See more

Company replied

Rated 5 out of 5 stars

First time using TDF and certainly won't be the last. Item recieved in tip top condition lovely packaging. Attention to detail which means they care about the shoppers experience and take pride in the... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

www.tdffashion.co.uk stockists of great value mens brands, mens clothing and mens designer fashion with free delivery available, new lines added daily


Contact info

4.8

Excellent

TrustScore 5 out of 5

460 reviews

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4.8

All reviews

(460)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic!

My order came within three days and i was very happy with the product. Will be shopping with tdf again and again.

June 16, 2015
Unprompted review
TDF Fashion logo

Reply from TDF Fashion

Hi Paul, many thanks for your positive feedback.

Great to hear you are happy with your Superdry Classic Polo T-Shirt and the delivery service we provided.

We look forward to you shopping with us again.

Kind Regards
TDF Fashion

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Rated 5 out of 5 stars

Very happy

Happy customer. Lovely top that arrived the next day for my husbands b,day :)

June 7, 2015
Unprompted review
TDF Fashion logo

Reply from TDF Fashion

Thank you Orla for your positive feedback.

We are pleased to hear you are happy with the Police Polo T-Shirt you have purchased for your husbands Birthday and our service you recieved.

We look forward to you shopping with us again.

Kind Regards
TDF Fashion

Rated 3 out of 5 stars

Disappointed to pay for next day delivery & not receive.

Disappointed that we paid for next day delivery (needed shoes for a party) but only received parcel 2 days later. Not clear how to contact TDF to ask for reimbursement of postage payment.

June 2, 2015
Unprompted review
TDF Fashion logo

Reply from TDF Fashion

Hi Sally,

Thank you for your order. We received your order on the 27th May 2015 at 6:17pm, this was after our dispatch deadline of 1pm for next day delivery. Our delivery terms for next day delivery are detailed on our website "Royal Mail Next working day delivery costs £4.98 (Order before 1pm Mon- Friday) Order’s placed after 1pm will be despatched the following working day." Your order was dispatched on 28th May 2015 at 10:53am and delivered the next day.

We hope you are satisfied with your purchase from TDF.

Kind Regards
TDF Customer service

Rated 5 out of 5 stars

Great Service

My item came really quickly and was exactly as I hoped it would be. I'll use TDF again.

June 1, 2015
Unprompted review
TDF Fashion logo

Reply from TDF Fashion

Thank you Fraser for your positive feedback.

We are pleased to hear you are happy with the Swim Shorts you have purchased and our service you recieved.

We look forward to you shopping with us again.

Kind Regards
TDF Fashion

Rated 5 out of 5 stars

Excellent prompt delivery.

This Police t shirt looked and fitted how it was described. My husband is delighted with it. Eve

May 30, 2015
Unprompted review
TDF Fashion logo

Reply from TDF Fashion

Thank you Eve for your positive feedback.

We are pleased to hear you are happy with the Police T-Shirt you have purchased and our service you recieved.

We look forward to you shopping with us again.

Kind Regards
TDF Fashion

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Rated 1 out of 5 stars

Delivery took too long

It took over a week for my son's cap to arrive. This in my opinion took far too long. In the meantime, my other son ordered some jeans from another supplier. He ordered, had them delivered, returned as too big and ordered an alternative which was delivered all before TDK delivered a cap - ridiculous, they took my money very quickly !!!

May 18, 2015
Unprompted review
TDF Fashion logo

Reply from TDF Fashion

Hi Carolyn,

We have looked into your order. We received your order on the afternoon of Friday 8th May 2015 after our dispatch deadline, unfortunately we do not process at the weekends. Your order was dispatched on 13th May 2015, 4:08 pm on our Standard Delivery (2 -3 working days). We hope you are satisfied with your purchase from TDF.

Kind Regards
TDF Customer service

Rated 3 out of 5 stars

Good offers on clothing

I bought a few pairs of jeans (great sale), we returned 2 pairs out of the 4 jeans only cos they didn't fit properly. I thought the p&p was quite expensive, considering I had to pay over £6 to return 2 of the items back to store. But was refunded the next day.

May 5, 2015
Unprompted review
Rated 5 out of 5 stars

Good

Quick and easy

May 1, 2015
Unprompted review
TDF Fashion logo

Reply from TDF Fashion

Thank you Michal for your positive feedback.

We are pleased to hear you are happy with the Police Belt you have purchased and our ease of service.

We look forward to you shopping with us again.

Kind Regards
TDF Fashion

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Rated 5 out of 5 stars

Great Service

Quick delivery, and the lowest price I could find online. Would definitely use again.

April 30, 2015
Unprompted review
TDF Fashion logo

Reply from TDF Fashion

Thank you Greg for your positive feedback.

We are pleased to hear you are happy with the Superdry Jacket you have purchased and our service.

We look forward to you shopping with us again.

Kind Regards
TDF Fashion

Rated 1 out of 5 stars

NOT HAPPY

I HAD ORDER A MENS VOI T SHIRT SIZE LARGE,USING YOUR SIZE GUIDE. ON ARRIVAL, IT WAS FAR TOO SMALL, MUCH SMALLER THAN THE SUGGESTED SIZE GUIDE ON YOUR SITE. AT THE TIME OF THE ORDER I HAD USED A £5 OFF CODE THAT YOU HAD GIVEN ME SO I NEEDED TO KNOW IF I ORDERED ANOTHER T SHIRT IN LARGER SIZE TO REPLACE THE ORIGINAL, COULD I USE THIS CODE AGAIN AS THE FIRST ONE HAD BEEN WASTED THROUGH NO FAULT OF MY OWN. I RANG YOUR TEL ON WEBSITE AND WAS TOLD THAT NO CUSTOMER SERVICES AGENT WAS AVAILABLE, THE LADY TOOK ALL THE DETAILS AND SAID IT WOULD BE EMAILLED TO THEM AND I WOULD HAVE A TELEPHONE CALL OR EMAIL BACK YESTERDAY......I AM STILL WAITING!!!!!! ( I EVEN ASKED HER THAT DURING OUR LONG CONVERSATION HAD NO CUSTOMER SERVICE BECOME AVAILABLE, SHE REPLIED NO - YOU MUST ME VERY BUSY THERE DETAILS WITH OTHER PEOPLES COMPLAINTS!!)
I AM THEREFORE NOT HAPPY AT ALL AND WILL NOW NOT EVEN BOTHER TO ASK FOR A LARGER SIZE BUT WILL HAVE A REFUND FROM THE ORIGINAL T SHIRT AND SHOP ELSEWHERE FOR ANOTHER ONE.

April 24, 2015
Unprompted review
TDF Fashion logo

Reply from TDF Fashion

Hi Sandra

We promise to always contact our customers either by phone call or email if our Customer Service lines are busy.

We take a number of orders over the phone and online daily and at certain times of the day the Customer Service department can be very busy, we do have a system in place where we log customer details so we can contact them as soon as a Customer Service Representative is available.

We have contacted you with regards to your order and we believe this issue has now been dealt with by our Customer Service Department.

We have given you a full refund and refunded your postage costs.

Kind Regards
TDF Fashion

Rated 5 out of 5 stars

Good swift service

Order the T-shirts I wanted, and got them earlier than expected.
Good quality products and good value.

April 21, 2015
Unprompted review
TDF Fashion logo

Reply from TDF Fashion

Thank you John for your positive feedback.

We are pleased to hear you are happy with the t-shirts you have purchased and our service and quality.

We look forward to you shopping with us again.

Kind Regards
TDF Fashion

Rated 5 out of 5 stars

Quick efficient service

Shirt was received two days after ordering. Excellent service

April 6, 2015
Unprompted review
TDF Fashion logo

Reply from TDF Fashion

Thank you Stephen for your positive feedback.

We are pleased to hear you are happy with the shirt you have purchased and our service.

We look forward to you shopping with us again.

Kind Regards
TDF Fashion

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Rated 3 out of 5 stars

The wrong trousers/jeans and a security tag.

Easy ordering system and fast dispatch then it all when wrong. Gstar 3301 loose incorrectly labeled by mamanufacturer as very tight and tapered and to top it off shop security tag left on bottom of right leg of jeans. So I'm now in the process of returning jeans at cost to me!!!

April 6, 2015
Unprompted review
TDF Fashion logo

Reply from TDF Fashion

Hi Adam - so sorry about this. An email was sent to you to apologise for the security tag being left on and to confirm that we have sent a postal label to you, so there will be no postage costs for you to pay.

Kind Regards

TDF Customer Services

Rated 5 out of 5 stars

Fast delivery, decent price.

Good quality swim shorts that stay the same colour wet or dry. True to size marked and very comfortable. Ordering was easy and deliver was quick. I'd definitely recommend both the product and the company.

March 30, 2015
Unprompted review
TDF Fashion logo

Reply from TDF Fashion

Thank you Kim for taking the time to give us your positive feedback.

We are pleased to hear you are happy with the swim shorts you have purchased.

We look forward to you shopping with us again.

Kind Regards
TDF Fashion

Rated 5 out of 5 stars

police 883 parka coat

Excellent coat and delivery service, thank you.

March 22, 2015
Unprompted review
TDF Fashion logo

Reply from TDF Fashion

Thank you Darren for taking the time to give us your feedback.

We are pleased to hear you are happy with the coat you have purchased.
We look forward to you shopping with us again.

Kind Regards

TDF Fashion

Rated 5 out of 5 stars

Excellent Service

Product was delivered earlier than estimated delivery and of a high standard. It fit well and was very comfortable to wear.

March 10, 2015
Unprompted review
TDF Fashion logo

Reply from TDF Fashion

Thank you so much for taking the time to give us your feedback!

We are glad to hear you've had such a positive experience with us so far and we look forward to you shopping with us again soon.

Kind Regards

TDF Fashion

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Rated 5 out of 5 stars

ex service

loved the t,shirt that came really quickly and liked how this was wraped and folded in the parcel, will def be ordering again in the future

March 9, 2015
Unprompted review
TDF Fashion logo

Reply from TDF Fashion

Thank you for the kind review. We are pleased to hear you would use us again.

Kind Regards

TDF Fashion

Rated 5 out of 5 stars

Excellent

Brilliant product, and delivery was also brilliant. Will defiantly buy from TDF again. 👌👍

February 17, 2015
Unprompted review

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