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Rated 5 out of 5 stars

I've bought the overtec gun plus the polyamide for low pressure injection. Both are very good products and work as described and expected. Also their costumer care seems very good. Quick answers... See more

Rated 5 out of 5 stars

I'll start with the only thing i didn't like; the delivery cost was a bit high......Aside from that the service was excellent, my order arrived when they said it would, i was kept well informed of any... See more

Rated 5 out of 5 stars

Everything done easily and quickly on line. Easy payment using paypal , other payment options also available. Next day delivery. less than 24 hrs from ordering to arriving. Cant fault service like tha... See more

Rated 3 out of 5 stars

Poor stock knowledge leading me to believe you had the product had to wait over 6 days. Price not competitive for me to make a margin. Delivery did come on time when I was informed so your deliv... See more

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4.7

Excellent

TrustScore 4.5 out of 5

24 reviews

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Rated 5 out of 5 stars

Excellent service

My experience with Techsil was first-rate. I initially called and spoke witha girl over the phone, who was very honest and told me I would get a better price and more importantly free delivery by placing my order through the online service. She also informed me that the product I required would be at least 2 days but would be with me when I needed it, which it was.
After placing my online order, I received an email each day giving me the status of my order and the ability to track it if needed and then a followup email once delivery had been confirmed.
Overrall great customer service and a fantastic experience from start to finish.

September 11, 2015
Unprompted review
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Rated 3 out of 5 stars

good delivery

Poor stock knowledge leading me to believe you had the product had to wait over 6 days.
Price not competitive for me to make a margin.
Delivery did come on time when I was informed so your delivery did stand up very well.

Regards Allan Smart for SMART FIXINGS.

September 4, 2015
Unprompted review
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Reply from Techsil

Hi Allan,

Thank you for your feedback.

I can only apologise for the wait on your order, we were expecting the product to be available much sooner than it was. Hopefully you were satisfactorily kept up to date throughout the delay.

We are glad once the item came back into stock that you were pleased with the delivery process provided.

If you have any problems in the future with delayed orders, please feel free to contact me directly.

Kind Regards,

Kate

Rated 5 out of 5 stars

Good products, good service.

I'll start with the only thing i didn't like; the delivery cost was a bit high......Aside from that the service was excellent, my order arrived when they said it would, i was kept well informed of any delays/issues and its a quality product. Just wish there were other, cheaper delivery options for smaller orders like mine.

July 31, 2015
Unprompted review
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Rated 5 out of 5 stars

Great product, great service.

I had tried 2 different Smooth-On Platinum products to make a complex 3 part mould but found them not up to the job.
I came across this product on yet another trawl of the web!
I ordered over the phone and found it a delightful change that someone on the other end wanted to chat!
The order and technical advice process was both friendly and on the money. The product was delivered on time too.
It's more expensive than Smooth-On but 10 times better. You get what you pay for!

July 23, 2015
Unprompted review
Rated 5 out of 5 stars

At last a good glue gun

Having tried and been disappointed with all the usual glue guns (as needless to say perhaps I use them quite a lot), I have spent a bit but not a lot more on the tec 305 and so far there all the signs of a good performance.

July 22, 2015
Unprompted review
Rated 5 out of 5 stars

very good service

Everything done easily and quickly on line. Easy payment using paypal , other payment options also available. Next day delivery. less than 24 hrs from ordering to arriving. Cant fault service like that

July 22, 2015
Unprompted review
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Rated 5 out of 5 stars

Great customer service!

I have had six orders delivered this year and each one of them has been either delivered on or slightly before my required delivery date. This is brilliant. Their customer service is excellent and is great at letting you know the status of your order and giving you advance notice of any improvements in delivery or safety stocks needing topping up depending on our current demand.

July 21, 2015
Unprompted review
Rated 4 out of 5 stars

Techsil

Helpfull and friendly staff that will always do their best to meet your needs and requirements.knowledgeable about the product they sell, and the applications they can use them in.Will advise on applications and other uses if required.

July 17, 2015
Unprompted review
Rated 4 out of 5 stars

Good

Quick to use, dispatched quickly, would have been nice to recieve email confirmation of the order.

July 16, 2015
Unprompted review
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Reply from Techsil

Our system is set to automatically send out an order confirmation on checkout completion; unfortunately there was an error detected with your email address and this could have resulted in the emails not reaching you.

If you need any help obtaining documentation from your order please contact us via sales@techsil.co.uk and we'll be happy to assist.

Thank You for providing feedback, it is appreciated.

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Rated 5 out of 5 stars

Sugru / Techsil

We have been buying from Techsil since 2012 and so far it has been a great pleasure to make business with them.

One of the main positives about Techsil is customer service and how responsive and pro active they are.
Also worth mentioning is, that during the years Techsil showed interest in our business and offered help on many occasions which we really appreciate.

I can only hope, that they will continue all the great service for many more years.

July 13, 2015
Unprompted review
Rated 5 out of 5 stars

Techsil Review

Techsil customer service is excellent, especially when dealing with urgent or awkward enquiries or orders. They are also understanding as to your business needs and very competitive.

July 10, 2015
Unprompted review

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