While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
2.9
2 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We never received the order and are now fighting the get the money back:
- placed order
- payed with paypal
- tracking information were send
- the carrier never received the parcel
- we send various mails to various mail addresses and did not get a single response
- now we hope, that the paypal incident will bring the money back to our account.
I’m writing this as a cautionary tale for anyone looking at Tecnica gear.
I purchased a pair of their premium hiking boots ($300 CAD). Within 10-12 hikes, the upper material split at the natural flex point allowing water into the boot. This occured on both boots at almost the same time. There is zero tread wear; the boots are fundamentally new and defective.
Despite my long history with their ski gear, Tecnica Customer Service has fully dismissed my request for a credit or resolution. Their excuse? They "no longer participate in the outdoor footwear category in North America."
Apparently, Tecnica believes that exiting footware in our market also means exiting their responsibility to the customers who funded that business.
If you value a company that stands behind its products, look elsewhere. They are happy to take your money, but they won't stand behind the product when it fails. deeply disappointed in both the product and the lack of support.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
