Terrible Service.
Terrible service which they allegedly carry out for Carrefour. My Daewoo tv is 9 months old and has a blank screen with no sound. They cannot access my rural house because track is rough so they told me to pack it up and take it to place it was delivered to. Did that and they asked me to unpack it and take photographs of it not working. Did that and i have no idea what they'll ask me to do next. This performance began about 10 days ago when i contacted Daewoo, who told me to contact Carrefour, who then told me to contact this awful company. Don't they realise that Carrefour pays them to repair these items? I will not buy from Carrefour again, nor will i buy any Daewoo items.
Finally, i did email this company several times and not once have they replied!!
In addition to all of this Valeria Fernandez asked for the invoice, and then asked if the television was in its original packaging and where it is located. On top of all of this, including photo of a black screen, Valeria Fernandez says he/she doesn't understand the problem. Really??