Templeton Robinson Reviews 

52
•
TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

Absolutely awful, two rental properties in Antrim/Down that have been way more trouble than ever expected. I thought I was dealing with a premium agency here and thats not been the case at all. I woul... See more

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Rated 5 out of 5 stars

Extremely professional, supportive and responsive. The team at Templeton's were great to deal with, especially Nicky Graham, who made the whole process work for us. I would 100% recommend Templeto... See more

Rated 5 out of 5 stars

Ross and his team from the Lisburn office were amazing, friendly, informative and nothing was too much bother. Quick and easy sale made our downsizing process (which to honest we were dreading) go so... See more

Rated 5 out of 5 stars

We had a great experience with Templeton Robonson when selling our property. The whole team were friendly, professional, and really easy to deal with from start to finish. Communication was excellen... See more

Company details

  1. Real Estate Agents
  2. Property Management Company
  3. Real Estate Agency

Written by the company

One of Northern Ireland’s leading property agencies, Templeton Robinson was named Lettings Agency of the Year 2025. With four branches across Lisburn Road, Holywood, Ballyhackamore and Lisburn, our experienced team combines in-depth local knowledge with unrivalled reach and exceptional service to achieve the best possible results for our clients.


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4.5

Excellent

TrustScore 4.5 out of 5

52 reviews

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4.5

All reviews

(52)

29 reviews in the last 12 months

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Rated 5 out of 5 stars

We have recently sold our house in…Bangor.

We have recently sold our house in Bangor .The sale was very easy from start to finish thanks to Judith. She is very friendly and professional and gets the job done .We would not hesitate to recommend Templeton Robinson.

February 9, 2022
Unprompted review
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Rated 1 out of 5 stars

We contacted this agent 4 times to get…

We contacted this agent 4 times to get details of a site in helens bay. Promises that David then Michael would ring us back and after a week we gave up. I feel sorry for the vender ( mr Steele) as we intended to to make an improved offer.
Deplorable lack of service.

August 9, 2021
Unprompted review
Rated 5 out of 5 stars

House Sale

We sold our house using Ms Emma Coote from the Ballyhackamore branch of Templeton in January 2021. Our house sale was particularly challenging because of the actions of a buyer. While all of the dealings we had with the employees of Templeton Robinson were entirely positive, Ms Coote was exceptional. She was professional, hardworking, resilient and discreet. We would have no hesitation in working with her again and would highly recommend her to anyone thinking of using an estate agent in the area.

January 8, 2021
Unprompted review
Rated 1 out of 5 stars

⚠️TENANTS BEWARE⚠️

⚠️TENANTS BEWARE⚠️
Horrific service on the tenants behalf in the Lisburn branch from staff member Sarah Spence. Did nothing to support us when a dispute arose with the landlord over a broken boiler. We were left without heat for almost 3 weeks in the middle of February. Landlord was on her holidays and said she would sort it when she got back. Proceeded to charge us for the boiler repair when as it should have been her responsibility as a landlord to fix it. Continually told lies and bullied us into paying for it. When I asked Sarah Spence for advice in confidence she went and proceeded to let the landlord know I had enquired about ending my lease early (obviously I would have paid whatever early termination fee etc that would have been involved.) She made it very clear what side of the fence she would be supporting and that of course would have been the client who is renting properties through them. She did nothing to support us and let the disgrace of a landlord Fay and Dave Coffey get away with ripping off two young people renting their first home. When we tried to contest paying for the damage they then threatened to charge us more money for totally fabricated lies. They told us at the beginning that they would maintain and look after the garden yet when we said we weren’t paying for the boiler they said they would charge £507 for the garden not being weeded, yet they told us they would look after it. DO NOT RENT 82 Whitethorn Lane, Kinallen, Co.Down. It will seem amazing at first but between horrifically manipulative landlords and useless staff at Templeton Robinson I would advise anyone to steer clear and by reading other reviews on google and Facebook it’s clear that I am not the only one who has had a negative experience.

July 4, 2020
Unprompted review
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Rated 5 out of 5 stars

Probate valuation and house sale

Probate valuation and house sale: throughout the team from the estate agent were frank about the market and what could be expected with the sale of the property. They led us through the process in an extremely helpful and professional manner, suggesting how we could best ensure the sale of the house, giving tips on presentation. In the end after many viewings the house sold for the exact amount that had been put on it for probate. We could not have asked for a better service.

March 28, 2020
Unprompted review
Rated 1 out of 5 stars

Tenants beware

Tenants beware! I Rented a house it was for sale mid way thru, the property manager said I could leave the lease early with no penalty he later back tracked on this asking for full deposit. After I pushed back and one of the MDs said it was ok it was dropped. The property manager unethically said I needed to pay full deposit because landlord requested it, the house was cleaner that when I moved and said cobwebs and water streaks on the shower asking for £300 and pressuring me to accept so I could get the remainder of the money back. I refused and won all the deposit back in a decision from TDS NI. This is the most aggressive property company I have ever worked with and I would never rent any property from them or hire them to sell my house.

December 11, 2019
Unprompted review
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