Temptation Gifts Reviews 

I am perfectly UNSATISFIED with this shop in Henley-on-Thames. Rude staff, who tries to overcharge you. If you take back something, they do NOT give back your money, but you must spend at them from an unwanted/useless item to other useless/ unwanted one.
Couple of days ago the shopkeeper served a lady earlier then me, just because she had more items in her hand to buy.
I took back 2 cards, and the young girl wanted to charge me for them, even I clearly said I take them BACK. Though they do NOT give back money, I asked their gift card, and had the nearly £10.00 on it. Later I decided to go back and buy stamps at them, just using up my own money for something useful. The price was around £13.00 , and the older shopkeeper, after giving the gift card with over £10.00 on it , that my payment is nearly £11.00! Maybe they should go back to the primary school to have some basic Mathematics classes! It happened with me in about 10 minutes there, and at last the manager came and solved the simple math problem, if you need to pay £13.00 and you own over £1.00 on them, you should NOT pay over £11.00 to them. No more temptation at Temptation. Their gifts are NOT unique or better any way, than other gift shops in Henley, but I can prove, their staff is rude and they try to cheet you and take advantage on you!
Averagely awful experience at Temptation!! AWOID Temptation!!!
GO to VINEGAR HILL GIFT SHOP, where you can have professional service, you have back your money if you take back something, and they have never tried to overcharge me.
Or go to STOCKS, where you can find a nice gift selection, not just clothing.

I ordered over 100 pounds worth items. Only one item was not satisfied. The Sarah Miller pen case. The Zip part was dense and not completely closed to the end. The shop send it replacement but still the zip didn't close to the end. I don't know why they just make sure the product is absolutely OK or not. The zip supposed to be close properly. Other staff are no problem at all. So, I will leave 3 stars, I am afraid.

I found a retired jellycat which I desperately wanted, googled for Bailey Sloth and temptation gifts was the first website that showed had him in stock and for a very reasonable price.

An exact time stamp of Stanley the sloths journey;

I purchased him yesterday at 3pm - I paid paid for priority delivery cos I hate waiting. I got the dispatched notification at 5pm and he was delivered at 10.30am today.

He was well packaged and although it doesn’t arrive in the jellycat boxing I really am not fussed cause that would just end up in the recycling.

I’m really impressed with the delivery time and highly recommend for my fellow jellycat fans 🩷

Perfect product at an amazing price! Also arrived so quickly! Ordered on Thursday and arrived Saturday! Thank you for a perfect experience will not hesitate to order again when looking for my next Jellycat

1000% recommend buying from here Ooky Bat Jellycat was sold out in all my local Jellycat shops I ordered it from here on Saturday afternoon and it was delivered today (Tuesday) I will definitely be buying from here again. Thanks for the speedy delivery and perfect Jellycat

I don’t normally leave reviews like this but just want to shout out this little company.
Placed an order on Saturday and it was delivered Monday! Their service is fabulous and their packaging is all recycled! (Bonus points)

If you’re in need of a little gift or some Yankee candles (like me) then defo consider this business!

Well done Temptation Gifts. I’ll be a returning customer! Thank you for your great service!

Further to my one star review on 07.09.24, Temptation Gifts have today organised a refund. I believe they will liaise with Yankee Candles re the inferior quality being sent out.

I received old, discoloured Yankee Candles with no scent. The turquoise candles were brown! Was told rest of stock was same so admitting they regularly sell out of date, ruined candles. No refund unless they were returned which I couldn't do as no tech facility so was left out of pocket by over £20.

Ordered some jelly cats for a child birthday party and received a disturbing call from a man called Christian Adam’s “e-commerce director” I was told by a customer service representative after the call . The man seemed aggravated and acted very angry towards me for ordering a few different variants of these jelly cat toys for a child’s birthday party off a few websites.He showed 0 sympathy and came as a threat after shortly putting the phone down . Very poor management from you mr e-commerce director. Customer service told me I went over the allowed limit by purchasing from a second website which they also owned ( how was I meant to know they owned 2 websites) very poor and shocking resolution to the issue of a fault only caused by the company itself and to receive this personal phone call in that manner was just disgraceful . Spend your money elsewhere !!

Love this store never ever had a problem with their service or customer care. Highly recommend

I don't normally do reviews but felt the need to big up this great website. Great price and omg wow what quick despatch time. Will definitely use again if in need of a quick gift.

Quick, well packed and secure. Didn't expect it to be despatch that quick and delivered. Very happy son and happy mum x

My partner bought me four Jellycats from here as a surprise. Unfortunately when they arrived three out of the four were damaged in various ways; one had a scratched eye, another had a black mark on the front, the last one had stuffing coming out of it in various places and was poorly stitched. I was so disappointed. I contacted Temptation Gifts and they were amazing, they sent replacements for the items that were damaged straight away and provided me with a returns label for the damaged items. I received the replacement items the following day. Two of the replacements were perfect but one was rather underfilled compared to the damaged original one and had it’s fin sewn on the wrong way around, it didn’t lay flat pointing backwards, it pointed forwards covering its eye. I contacted temptation gifts and they said they could send another once I’d sent the replacement and the original back. I was concerned I wouldn’t be happy with another replacement, TG agreed to give a partial discount the original item or to return it for a full refund. I accepted a partial discount which they are processing now. Apart from the quality of some of the items, I couldn’t fault TG’s customer service. I was treated kindly and with respect, which I appreciate. My issue was sorted within a few days with replacements sent and received within 24h. Despite the issues I encountered, I would shop here again.

I recently purchased some Jellycats from Temptation Gifts, and I couldn't be more pleased with the experience. Not only were the prices the best I found anywhere, but the items were also dispatched promptly and arrived just a few days after I placed my order. I'm thoroughly impressed with the efficiency and value this company offers.

Fantastic website. Clear, concise and easy to navigate.

The ordering process is very easy, the checkout is simple and the shipping options are multiple to allow you to fit them round your schedule.

Despatch is always very quick.

A great shopping experience from start to finish. Thank you.

Easy to purchase, there is an awesome discount going on. Delivery on time, to the right place, all good. Very happy with purchase of Jellycat items.

Fantastic company, very quick delivery and great product. Would recommend

Good products well described good prices delivered very quickly. I received emails from items being dispatch through to delivery

Bought a Jellcat Soother for a new baby gift, and paid 4.99 for 24 tracked. This review is the simple not great packaging sent through the postal system. This soft toy was sent in a very thin plastic envelope and as you guessed was punctured in two places the bag was sized approx 8x5 inches the soft toy must have been squished inside with little thought of the consequences. When opened today it was rather a letdown it was miss shaped the labels were dog-eared and creased quite sad to see only because of the unsuitable packaging. Will not purchase from them again.

So very happy I came across this company online. Temptation Gifts are selling the Yankee Candle Scenterpiece cups, which I’ve been looking around for. Delivery was super quick.

Cannot Fault Temptation Gifts at all. I’ve made several orders with them for Jelly Cat items and they are well priced and not over charging, communications are great and dispatch & delivery times are fantastic.