My order number 100643887 total about…
My order number 100643887 total about 750euros, package never arrived and its more than 6 month now never received my refund.
April 28, 2023
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
- Perfume Store
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Health and Beauty Shop
Written by the company
Depuis plus de 15 ans, Tendance Parfums sélectionne pour vous le meilleur des grandes maisons : parfums iconiques, soins experts et maquillage de prestige, tous garantis d’origine officielle. Notre force ? Un stock maîtrisé en France, une expédition éclair — souvent sous 24 h — et un service client réactif, formé par des passionnés qui connaissent vos marques préférées sur le bout des doigts. ✔️ Produits certifiés authentiques, jamais de contrefaçon ✔️ Emballage soigné et sécurisé : vos flacons arrivent intacts ✔️ Paiement sécurisé ✔️ Programme fidélité généreux pour récompenser chaque commande ✔️ Équipe-conseil disponible Rejoignez notre communauté de clientes et clients ravis et vivez, vous aussi, l’expérience Tendance Parfums : la haute parfumerie accessible, rapide et sereine.
Contact info
France
- www.tendance-parfums.com
3.9
Great
319 reviews
Replied to 40% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Advertisement
I placed an order with Tendence Parfums…
I placed an order with Tendence Parfums and they sent the wrong powder packs. It took me 8 emails to get a reply from them. They told me to return the powder and if it was not damaged they would refund me. I returned the powder as asked. This was 3 months ago. I have not received my refund and despite a further 19 emails they have not answered me.
The company is disgraceful.
December 3, 2022
Unprompted review
Never received my order
I made an order with tendance parfums, but never received it. Colissimo says it was delivered to my mailbox but it was not. Tried to contract tendance parfums to help me out but they are not helpful at all. Stay away from this website and use vendors that have guaranteed delivery.
February 20, 2022
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.