Tenn-Outlet 

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Rated 3 out of 5 stars

Ok , received goods but never received confirmation of order, or when order was sent , which they claim on their website they do...

Rated 5 out of 5 stars

Excellent service. I had to return the goods because the cycling gear I ordered was too small (I was over optimistic on sizing!!) I posted the returns on Monday and received replacements goods on Th... See more

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Rated 5 out of 5 stars

Excellent service. Quality goods at really competitive prices. Standard delivery arrives quickly. Really pleased with my purchases. I have recommended to friends who have also ordered and been pleased... See more

Rated 5 out of 5 stars

I discovered what I'd been searching for on the internet at Tenn Outlet and I'm so glad I didn't jump at the first offer I'd seen before that. The item I ordered was cheaper than anywhere else and it... See more

Company details

  1. Activewear Store
  2. also in
  3. Bike Accessories Store

Information provided by various external sources

Tenn are manufacturers and online retailers of high performance cycling & activity clothing for cycling, sport & outdoors. We aim to ensure that whilst our clothing is technically brilliant it is at a price everyone can afford.


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(163)

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Rated 4 out of 5 stars

Jacekt and gloves

Great jacket fits well. Gloves bought for me meduim when i got them said tbey were ladies XL. The sizing could have been clearer as i thought I was buying ladies gloves not unisex. So a bit disappointed in gloves that are too big.

August 13, 2017
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Rated 5 out of 5 stars

Great size and value

Fast delivery, great value and the cycling trousers I bought we're sized brilliantly- I'm an overweight bloke used to cycling stuff being tiny, 34 inch waist and the medium 32-34 we're spot on!

August 13, 2017
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Rated 5 out of 5 stars

Tip Top!

Great service that was delivered for free in 48 and at a great price! Awesome quality gear too. Highly recommended.

August 13, 2017
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Rated 5 out of 5 stars

Short shorts!

I would leave 5 stars, except that means "no reservations". I have no complaints about the purchase and delivery service, or the quality of the product. But I was slightly disappointed that the leg length of the bib shorts I purchased (Viper+ Mens Cycling Bib Shorts) was considerably shorter than the previous (SS15?) pair I bought. There doesn't seem to be any way to determine this from the website.

August 13, 2017
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Rated 5 out of 5 stars

Very well designed

Very well designed, comfortable and warm. Just used in a shower so far but no concerns. Seem very reflective. Excellent value. Would recommend.

August 12, 2017
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Rated 5 out of 5 stars

Bibshorts

Good communication, superfast delivery, excellent value shorts, would recommend.

August 4, 2017
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Rated 4 out of 5 stars

Great gear, good company, perhaps lacking in attention to customer details

I have purchased several pieces of kit, mostly bad weather gear, from Tenn Outdoors and it all lives up to the descriptions and functions brilliantly. The only friction I have experienced with Tenn was when they sent me, a 59 year old male, an advert suggesting that I could 'look this good' above a picture of young woman, dressed in pink and black Lycra road gear! I think that if they really knew me as a customer, they would know that I am well past any chance of looking that good, ever again!

July 21, 2017
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Rated 3 out of 5 stars

Sizing of bib shorts not good but Tenn did exchange promptly for larger size

I bought a pair of small bib shorts, 30-32" waist. This is definitely my waist size. Maybe I have exceptionally developed quads/thighs, but the cut was far too tight so have returned in exchange for medium - i hope these fit better!

Tenn very promptly exchanged my smalls for mediums. The fit on the mediums is so much better. However having worn the medium twice I don't think Tenn have got the cut right on the sizing for this material. I'd say I have quite well developed thighs for my height, however the grippers on these just don't do their job for me and the shorts ride up my leg. The plus is that on a sunny day I get more of a tan!
Nonetheless the slipping can be annoying. Were Tenn to rename these Viper Bib shorts a more appropriate name might be Riders!

PS my low rating is for the product not the transaction

July 10, 2017
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Rated 5 out of 5 stars

Purchase and transactions went …

Purchase and transactions went smoothly. My only gripe is that the day after I received my goods they were reduced! Why not say that to me at time of purchase or give me a refund on the difference? That would make me much more likely to spend my pounds at Tenns!!
Excellent feedback and customer relations have outweighed the above and I will definitely buy from Tenns again!!

July 10, 2017
Unprompted review
Tenn-Outlet logo

Reply from Tenn-Outlet

Hi Lars,

Sorry to hear that you received your order a day before the items went on sale, we at Tenn run promotions almost every weekend and always for something different.

However, on this occasion as a gesture of goodwill I have refunded the difference between what you paid for the items and what they were on sale for.

We have a newsletter system which we send out every Friday and Sunday outlining any offers that we may have running so it is always worth keeping an eye out for them if you don't already.

You have my sincere apologies in this instance, but thank you for your feedback all the same, it helps us to improve our after sales service.

Feel free to contact me: shop@tenn-outdoors.co.uk if I can help with anything else at all.

Kind regards

Jon R

Rated 5 out of 5 stars

Wow - Fantastic

Wow
What a pleasant surprise, when I opened the package and saw the high quality shirt, to be honest I was expecting lesser quality for what the shirt cost, then putting the cycling shirt on, and cycling in it was fantastic it everything and more in what I was looking for.
Bottom line - Fantastic shirt for a Fantastic price - I will be buying more

Sincerely Delighted
RwB - USA

July 9, 2017
Unprompted review

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