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Tenpin - Dudley Reviews 

190
•
TrustScore 4 out of 5

4.2

Castle Gate Park, Castlegate Way, DY1 4TA Dudley, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Great staff consideration .We were early and bought our autistic granchild with us .The lane was free when we arrived and the lady immediately asked us if we would like to play ,no hanging around ,so... See more

Company replied

Rated 5 out of 5 stars

My husband and I decided we would treat ourselves to a few games of bowling to celebrate our wedding anniversary We thoroughly enjoyed our time as we hadn’t been for a long time The staff were ve... See more

Company replied

Rated 5 out of 5 stars

I had a good family experience it was nice to see an establishment catering to all types of families financial circumstances especially in today's hard economy. We went to the half price Tuesday's an... See more

Company replied

Rated 3 out of 5 stars

Booked bowling & pizza deal. Bowling was giod fun but food was poor quality. The Cheese pizza was burnt and the pepperoni was lacking pepperoni!

Company replied


Company details

  1. Bowling Alley
  2. also in
  3. Bar
  4. Escape Room Center
  5. Laser Tag Center
  6. Leisure Centre
  7. Video Arcade

Written by the company

Tenpin Dudley is easy reach from Dudley town centre, Wolverhampton, Stourbridge and across the Black Country. With modern bowling lanes and lane lighting, we’re a top spot for families and groups in the West Midlands. And it’s not just bowling. We’ve got laser tag in our 4D arena, karaoke rooms, escape rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Dudley, sorted.


Contact info

  • Castle Gate Park, Castlegate Way, DY1 4TA, Dudley, United Kingdom

  • 0333 034 6100

4.2

Great

TrustScore 4 out of 5

190 reviews

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4.2

All reviews

(190)

13,161 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My husband and we would treat…

My husband and I decided we would treat ourselves to a few games of bowling to celebrate our wedding anniversary
We thoroughly enjoyed our time as we hadn’t been for a long time
The staff were very friendly and helpful which made it all the better
We enjoyed it so much we will be back soon . 😀

November 3, 2026
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Reply from Tenpin - Dudley

Hi there, thank you for the 5* review for Tenpin Dudley! We're so pleased to hear that you had a lovely visit to celebrate your wedding anniversary and that our team made this an even better experience. We look forward to seeing you again soon! Best wishes - Adelaide

Rated 5 out of 5 stars

Great Service

Great Service, friendly staff, safe enjoyable atmosphere

November 4, 2026
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Reply from Tenpin - Dudley

Hi Daniel, thank you for the 5* review for Tenpin Dudley! We're thrilled to hear that you enjoyed the service and the atmosphere. We can't wait to see you back again soon! Best wishes - Adelaide

Rated 3 out of 5 stars

Booked bowling & pizza deal

Booked bowling & pizza deal. Bowling was giod fun but food was poor quality. The Cheese pizza was burnt and the pepperoni was lacking pepperoni!

November 3, 2026
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Reply from Tenpin - Dudley

Hi Maria, thank you for taking the time to leave a review of Tenpin Dudley. We're pleased to hear you had a fun bowling experience but that the quality of the food fell short. Your feedback is important to us and we will ensure this is passed on for future improvements.
Take care,
Kirsty

Rated 5 out of 5 stars

My grandson loved it as it was his…

My grandson loved it as it was his first tine there and the soft play aswell

November 1, 2026
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Reply from Tenpin - Dudley

Hi Lisa, thank you so much for the wonderful five-star rating of Tenpin Dudley! We are absolutely thrilled to hear that your grandson had such a fantastic first visit and thoroughly enjoyed exploring the soft play area. It is wonderful to know we could help make his very first experience with us so memorable and fun and we look forward to welcoming you both back soon! Best wishes - Mel

Rated 5 out of 5 stars

Great staff consideration .We were…

Great staff consideration .We were early and bought our autistic granchild with us .The lane was free when we arrived and the lady immediately asked us if we would like to play ,no hanging around ,so considerate of us as a family

October 29, 2026
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Reply from Tenpin - Dudley

Hi Sabra
Thank you so much for this wonderful review! We are absolutely delighted to hear that our team was so accommodating and thoughtful during your visit. It is incredibly important to us that all of our guests feel welcome and comfortable, so we are thrilled that we could get you started on your lane right away to ensure a smooth and stress-free experience for your family. We look forward to welcoming you and your grandchild back for more fun in the future! Best wishes - Clare

Rated 3 out of 5 stars

The bowling was brilliant but the food…

The bowling was brilliant but the food was poor quality and cold

October 28, 2026
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Reply from Tenpin - Dudley

Hi Bal, thank you for the 3* review for Tenpin Dudley! We're delighted that you enjoyed the bowling, but we are sorry to hear that there had been an issue with the food and we will ensure your feedback is passed to the correct team. We hope to see you again soon! Best wishes - Adelaide

Rated 5 out of 5 stars

I had a good family experience it was…

I had a good family experience it was nice to see an establishment catering to all types of families financial circumstances especially in today's hard economy. We went to the half price Tuesday's and it was brilliant! Thank You very much we will be back soon.

October 27, 2026
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Reply from Tenpin - Dudley

Hello, Thank you for taking your time to leave us an excellent 5* review. We are so pleased to hear that you enjoyed your recent visit to us. We are happy to hear that you found us good value for money. We can't wait to see you again soon. Many Thanks - Kimberley

Rated 5 out of 5 stars

Great fun for all ages

It was myself ( aged 74) and two granddaughters ( aged 11 and 5 ) and we had the bumpers in place for all our games which really made it more fun.
We also had 30 mins in the Karaoke which was wonderful.
Staff were very helpful.

October 28, 2026
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Reply from Tenpin - Dudley

Hello Jill, Thank you for taking your time to leave us an excellent 5* review for our Tenpin in Dudley. We are so pleased to see that you and your grandchildren enjoyed your recent visit to us. We will pass your lovely comments onto our team. We do hope to see you again very soon. Many Thanks - Kimberley

Rated 4 out of 5 stars
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Reply from Tenpin - Dudley

Hi there, thank you for rating Tenpin Dudley 4*! We're glad that you enjoyed the venue and our facilities. It's great to hear the positive feedback on the cleanliness too. We can't wait to welcome you again soon for hopefully a 5* experience next time. Best wishes, Jade

Rated 5 out of 5 stars

Karaoke room

Brilliant with 7 teenagers we weren’t sure about the karaoke room but they absolutely loved it.

October 25, 2026
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Reply from Tenpin - Dudley

Hi Lewis, thank you for the 5* review for Tenpin Dudley! We're delighted to hear that you had a great visit to the karaoke rooms, and we can't wait to see you back again soon! Best wishes - Adelaide

Rated 5 out of 5 stars

Had a great time

Had a great time

October 24, 2026
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Reply from Tenpin - Dudley

Hi Mia, thank you for the 5* review for Tenpin Dudley! It's lovely to hear that you had a great time, and we can't wait to see you back again soon! Best wishes - Adelaide

Rated 3 out of 5 stars

The people next to us threw there…

The people next to us threw there bowling ball and it went into our game and ruined it

October 23, 2026
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Reply from Tenpin - Dudley

Hello Kyan. First off thanks for sharing your feedback. We are really sorry for any disappointment caused at your recent visit and will be sure to pass your comments on. Again, we're sorry and hope to see you again soon for a better experience next time. Best wishes, Jade

Rated 2 out of 5 stars

To expensive

To expensive, amusement machines not all working, need updating

October 22, 2026
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Reply from Tenpin - Dudley

Hi Andy, thank you for taking the time to leave a review of Tenpin Dudley. We're sorry to hear about your recent visit and the disappointment this caused. We will ensure your feedback is passed on to the relevant team for future improvements. Please check out our deals page to see what offers we run throughout the week for any future visits! https://www.tenpin.co.uk/deals/.
Take care,
Kirsty

Rated 5 out of 5 stars

My children loved bowling for their 8th…

My children loved bowling for their 8th birthday highly recommend staff were brilliant also thank you Ten pin bowling Dudley

October 21, 2026
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Reply from Tenpin - Dudley

Hi there, thank you so much for this wonderful five-star review of Tenpin Dudley! It is fantastic to hear that the children had such a memorable time celebrating their eighth birthday with us. We are incredibly proud of our team for providing brilliant service and making the special day so enjoyable. We hope to welcome you all back for more celebrations and fun in the near future! Best wishes - Rosie

Rated 1 out of 5 stars

Faulty sensor

The lane we had, had a faulty sensor, we had two games and during the last game I went and spoke to the manager and another worked overheard our conversation and she said she was aware the sensor was faulty.
If this is the case why put us in that lane?
We were given one free game but as it was getting late and we had a young child with us we had to leave.

October 17, 2026
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Reply from Tenpin - Dudley

Hi Sarah, thank you for taking the time to review Tenpin Dudley. We're very sorry that there had been a technical issue with the lanes during your visit and for any disappointment caused. Please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Dudley' and we can ensure this is passed on to be looked into. We hope to see you again soon for a better experience! Best wishes - Adelaide

Rated 3 out of 5 stars

Too much expensive in soft toy

All is gud but soft toy is much expensive this is not fair

October 11, 2026
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Reply from Tenpin - Dudley

Hi there,

Thank you for your 3* review at Tenpin Dudley! We are very sorry to hear that you found Tenpin to be expensive on your most recent visit to us! Please check out our latest deals and promotion on the Tenpin website. We hope to welcome you back again very soon! best wishes- Steph

Rated 5 out of 5 stars

great vibes

great vibes children loved it and we had a great time as a family of 4

October 5, 2026
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Reply from Tenpin - Dudley

Hi Wasim, thank you for the lovely 5* rating of Tenpin Dudley. We are delighted to hear that you had a fun time with your family! We hope to see you again soon for another 5* experience. Best wishes, Jade

Rated 5 out of 5 stars

Unwinding feeling

It really was, a great time, at Tenpin, as both fun, laughter, and, I’d great company with me. I really got to say that going Tenpin Bowling brought things together, and, it being, a Tuesday, it was great, as, it half price drinks which was, an great deal to. I’d really recommend going Tenpin Bowling, it really brings you, out the fun side, of you, and you feel like relaxed, and more chilled (some may not) but got to say had, an great time. Staff were friendly, polite, and professional, and the way to book, in, is really self-explanatory, and the location, of Tenpin Bowling Dudley, is, in, an great location to. I’d really recommend Tenpin Bowling, especially, if you want to, unwind, relax, and let yourself go nothing like, it.
Try, it don’t just take my word for, it

October 6, 2026
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Reply from Tenpin - Dudley

Hi Pauline
Thank you so much for the fantastic review. We are delighted to hear that you had such a wonderful time unwinding and having fun with us. It is great to know that you enjoyed our midweek drink offers, convenient booking system, and great location. Our team takes pride in being helpful and welcoming, so we are thrilled that their service made your visit even more enjoyable. We really appreciate your recommendation and look forward to welcoming you back for another fun and relaxing visit soon. Best wishes - Clare

Rated 5 out of 5 stars

Informal interview

Made to feel welcome

September 9, 2026
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Reply from Tenpin - Dudley

Hi Victoria
Thank you for the wonderful 5-star rating! We are so pleased to hear that you felt welcome during your visit. We hope to see you again very soon. Best wishes - Clare

Rated 5 out of 5 stars

Fantastic Service

Fantastic experience all round! The people who work there were polite and friendly, even though it was so busy, and it was a great experience.

September 2, 2026
Tenpin - Dudley logo

Reply from Tenpin - Dudley

Hi there, thank you for your fantastic 5-star review for Tenpin Dudley! We're so pleased to hear that you had a great experience and found our team polite and friendly, even during busy times. We hope to welcome you back again very soon! Best wishes - Rosie

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