Really enjoyed my time at tenpin, really good atmosphere inside, was able to even include my 15m old with no issues (she “bowled” a couple of shots for us) but the staff ensured to put us on a easy a... See more
Company replied

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Really enjoyed my time at tenpin, really good atmosphere inside, was able to even include my 15m old with no issues (she “bowled” a couple of shots for us) but the staff ensured to put us on a easy a... See more
Company replied
The experience was good but there were not enough seats for six people allocated to a lane for bowling. Support should be available for people to settle into their lanes and to use the screen and I t... See more
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All was excellent except the food. I got served the smallest bun I have ever encountered, the meat patties were extremely thin and had no colour from either grilling or frying. My grand son opted for... See more
Company replied
First time going, the layout & spacious areas are fab. Booking games online - was abit tricky but manageable. Enjoyed a fun day out, will deffo come again :)
Company replied
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
13 Merrion Way, Leeds, LS2 8BT, Leeds, United Kingdom
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Boys love it here, we tend to go when there are offers on as I find it can be quite expensive without them, since its refit it looks a lot more up to date and welcoming

Reply from Tenpin - Leeds
When we arrived we went to check in and we were informed at the desk that we only had 30 minutes on our lane as somebody was booked in after us. I feel like we were made to rush. I understand it was half term but we shouldn't have been made to feel like we needed to play our game quickly.

Reply from Tenpin - Leeds
Got rushed for our food and when it came out it was cold like it had been sat there for ages

Reply from Tenpin - Leeds

Reply from Tenpin - Leeds
i have booked online, when we went there , everything was ready for us, but place wasn't clean, all food and glasses were there all the time.

Reply from Tenpin - Leeds

Reply from Tenpin - Leeds
Really friendly staff who allowed us to start an hour before our booking time as we got there a lot earlier than expected. Haven’t been here for years and the upgrades to the interior are amazing, cheap bowling and drinks, will definitely come back more often

Reply from Tenpin - Leeds
So much fun! Yet the people on the lane next to us kept being very annoying and sometimes even went over onto our lane while bowling on theirs - nothing wrong with the actual staff/place as this isn’t their fault

Reply from Tenpin - Leeds
Very friendly receptionists who helped or when not all of my party had turned up. Clear instructions on where to go to get to lanes, and greeted with a smile. Would definitely come again

Reply from Tenpin - Leeds

Reply from Tenpin - Leeds
Great experience had by the entire family. Young and old.
Staff were helpful and cheerful on arrival.
Booking online was straightforward.
Lots of activities other than the bowling. Great bar choice too

Reply from Tenpin - Leeds

Reply from Tenpin - Leeds
We had a good evening playing the games the only thing that was a let down was it seemed very understaffed... people were queuing at the bar for at least 15mins plus..there only seemed to be 1or 2 staff members serving.. don't get me wrong they were very friendly and apologetic, plus we couldn't use the the QR code as it wouldn't register any of the people who tried it..and why are each of the alleys blocked off with the perspex barriers.. there we're 24 of us and we couldn't really mingle and talk to each other as these blocked our conversations

Reply from Tenpin - Leeds
Very friendly staff and had no problems at all

Reply from Tenpin - Leeds

Reply from Tenpin - Leeds
School visit of 27 pupils. The centre was very welcoming and accommodating and the children loved their visit. Thank you.

Reply from Tenpin - Leeds
I made a booking error with time and when I called to change time I was told I couldn’t do that and that I would have to re book the time I wanted was told booking was no refundable then when we got there we had to move lanes as the bumpers weren’t working on both lanes booked then when we got to the other lanes they were still not working when we had to speak to staff again about this we were made to feel like we were being a problem the customer service is not very good here but the kids like it there

Reply from Tenpin - Leeds
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