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Tenpin - Southport Reviews 

175
TrustScore 4.5 out of 5

4.3

Ocean Plaza, Marine Dr, Southport, Merseyside, PR8 1RY Southport, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Our grandsons enjoyed a couple of hours bowling and beating there grandparents. Liked how easy it was to get food and drinks to enjoy during our bowling. Free parking is an added bonus

Company replied

Rated 3 out of 5 stars

Kids had loads of fun and it was really good value for money, staff we're all friendly and helpful too. Felt a little understaffed though, between the bowling, the lazer tag, the bar/restaurant and th... See more

Company replied

Rated 4 out of 5 stars

We had a really good time with the grandchildren. There were a lot of young children there at that time of day and there aren’t enough of the apparatus cages to go around. The woman in the next lane h... See more

Company replied

Rated 5 out of 5 stars

We got to the venue earlier than my booking so went to book in whilst my grandchildren played on the arcade games to my surprise the lane was free so got to play straight away . Great atmosphere, eve... See more

Company replied


Company details

  1. Bowling Alley
  2. Bar
  3. Escape Room Center
  4. Laser Tag Center
  5. Leisure Centre
  6. Video Arcade

Written by the company

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Contact info

  • Ocean Plaza, Marine Dr, Southport, Merseyside, PR8 1RY, Southport, United Kingdom

  • 0333 034 6100

4.3

Excellent

TrustScore 4.5 out of 5

175 reviews

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4.3

All reviews

(175)

11,179 reviews in the last 12 months

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Rated 3 out of 5 stars

Place was fine,quite busy to be…

Place was fine,quite busy to be expected. Felt a bit rushed and had problems with putting the rails up for some reason. Drinks were very expensive,so we passed on food. Parking was fine. Not bad,for the price,but not great either. Coukd be an awful lot better.

August 1, 2026
Rated 4 out of 5 stars

We had a really good time with the…

We had a really good time with the grandchildren. There were a lot of young children there at that time of day and there aren’t enough of the apparatus cages to go around. The woman in the next lane had a lot of children with her of various ages and insisted that our grandchildren of 6 and 7 should give up theirs!

September 2, 2026
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Reply from Tenpin - Southport

Hello Norbert,
Thank you for taking the time to rate Tenpin Southport 4 stars. We're glad you had a good time with your grandchildren. We understand your concerns about the availability of equipment, especially during busy times with many young children. We appreciate you bringing this to our attention, as we are always looking for ways to improve our guest experience. We will consider your feedback as we assess our facilities. All the best ~ Laura

Rated 5 out of 5 stars

Our grandsons enjoyed a couple of hours…

Our grandsons enjoyed a couple of hours bowling and beating there grandparents.
Liked how easy it was to get food and drinks to enjoy during our bowling. Free parking is an added bonus

August 27, 2026
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Reply from Tenpin - Southport

Hello Hugs,
Thank you for taking the time to rate Tenpin Southport 5 stars. We're so pleased to hear that your grandsons enjoyed their bowling experience and that you found it easy to get food and drinks. We're also glad the free parking was a bonus! We hope to welcome you all back again soon. All the best ~ Laura

Rated 3 out of 5 stars

Kids had loads of fun and it was really…

Kids had loads of fun and it was really good value for money, staff we're all friendly and helpful too. Felt a little understaffed though, between the bowling, the lazer tag, the bar/restaurant and the arcade area there was so much going on but there only seemed to be around 5-6 staff to cover everything. They were all happy, helpful and smiling with everyone they interacted with and my hat goes off to them. The location seems in need of a refurb as a few of the lanes had "drip catcher" bags attached to the ceiling connected to pipes and buckets that were at the end of the alleys. These few negatives would not put me off booking again though!

August 28, 2026
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Reply from Tenpin - Southport

Hello Maria,
Thank you for taking the time to rate Tenpin Southport 3 stars. We're so glad to hear your kids had fun and you found it to be good value! We truly appreciate your kind words about our friendly and helpful team. We understand your concerns regarding staffing levels and the need for refurbishment in some areas, and we'll certainly pass this feedback on to the relevant teams for consideration. We look forward to welcoming you back again soon and hope that your next visit is a 5 star experience. All the best ~ Laura

Rated 5 out of 5 stars

Really clean and reasonably priced and…

Really clean and reasonably priced and my daughter loved it.

August 27, 2026
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Reply from Tenpin - Southport

Hello Paul,
Thank you for taking the time to rate Tenpin Southport 5 stars. We are so pleased to hear that you found our venue clean and reasonably priced, and especially that your daughter loved her visit. We hope to welcome you both back again very soon! All the best ~ Laura

Rated 5 out of 5 stars

Fun time

Great time loads of fun

September 2, 2026
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Reply from Tenpin - Southport

Hello Gabriel,
Thank you for taking the time to rate Tenpin Southport 5 stars. We're so happy to hear you had a great time and loads of fun during your visit. We hope to see you again soon! All the best ~ Laura

Rated 4 out of 5 stars

Great deal

Great deal
Clean tidy and good staff
Issue with change machines not working and some arcade issues but resolved swiftly by staff

September 2, 2026
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Reply from Tenpin - Southport

Hello Darren,
Thank you for taking the time to rate Tenpin Southport 4 stars. We're so pleased to hear you found our venue clean and tidy, and our staff to be good. We appreciate your understanding regarding the minor issues, and we're glad our team could resolve them quickly for you. We hope to see you again soon! All the best ~ Laura

Rated 5 out of 5 stars

Easy to book

Easy to book
Good summer holiday deal
Great fun for a rainy August morning

August 26, 2026
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Reply from Tenpin - Southport

Hi Margaret
Thank you for your fantastic 5-star review! We are so happy to hear that you found the booking process simple and enjoyed our summer holiday deal. It's wonderful to know you had a great time, even on a rainy morning. Best wishes - Clare

Rated 5 out of 5 stars

A great couple of hours bowling

A great couple of hours bowling, easy to book, friendly staff serves with a smile and makes you feel very welcome.

August 26, 2026
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Reply from Tenpin - Southport

Hi Sean, thank you for your wonderful 5-star review of Tenpin Southport! We are so pleased to hear that you enjoyed your bowling experience and found the booking process easy. It's also fantastic to know that our staff made you feel welcome with their friendly service and we hope to see you again very soon for more fun! Best wishes - Mel

Rated 5 out of 5 stars

5 STAR 🌟

Super clean, great staff, great service

August 26, 2026
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Reply from Tenpin - Southport

Hello Susan, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you enjoyed your recent visit and found our facilities clean. We will pass your lovely comments onto our team. We do hope to see you again very soon. Many Thanks - Kimberley

Rated 5 out of 5 stars

Fantastic kids had fun

August 26, 2026
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Reply from Tenpin - Southport

Hi Leeanne
Thank you for taking the time to leave us a fantastic 5-star review! We are so pleased to hear that the children had a great time and we hope to see you all again soon. Best wishes - Clare

Rated 5 out of 5 stars
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Reply from Tenpin - Southport

Hi Richard
Thank you for your fantastic 5-star rating! We are so pleased to hear that our team was friendly and helpful during your visit. We hope to see you again very soon! Best wishes - Clare

Rated 4 out of 5 stars

Disappointed

We had a lovely morning , however lost money in one of the machine and my grandson won tickets that never came out, told I member of staff a long haired gentleman he just walked away and went to staff room. He returned but didn’t acknowledge me.Disappointed after everything else was good experience

August 26, 2026
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Reply from Tenpin - Southport

Hello
We are truly sorry to hear about the issues you encountered with the machine and the uncollected tickets, especially after an otherwise pleasant morning. We are concerned to learn that a staff member did not assist you appropriately. We will address this internally to ensure our team provides the best possible service. Best wishes - Clare

Rated 4 out of 5 stars

Everything was as expected

Everything was as expected. In fact we got there a bit early and they allowed us to start immediately.

August 17, 2026
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Reply from Tenpin - Southport

Hi Sally-Ann, thank you for leaving Tenpin Southport a fabulous 4* rating and review! We're glad to hear everything met your expectations and that we could accommodate your early arrival. We appreciate your feedback and hope to see you again soon! Best wishes - Rosie

Rated 5 out of 5 stars

The staff were friendly was easy to set…

The staff were friendly was easy to set up and play had fun

August 20, 2026
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Reply from Tenpin - Southport

Hi Sharon, thank you very much for the lovely 5* review of Tenpin Southport! It is great to see so much fun was had and that you received excellent customer service and we can't wait to welcome you back again soon! Best wishes - Mel

Rated 5 out of 5 stars

A thoroughly enjoyable day out for my…

A thoroughly enjoyable day out for my family. The location and facilities were excellent.

August 20, 2026
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Reply from Tenpin - Southport

Hi Mark, thank you for your fantastic 5-star review of Tenpin Southport! We are so happy to hear that you and your family had such an enjoyable day out and that you found our location and facilities excellent. We look forward to welcoming you back again soon! Best wishes - Mel

Rated 1 out of 5 stars

The room where laser tag took place had…

The room where laser tag took place had just been painted and smell from paint was over powering. My eyes were stinging towards the end and we came out before time had finished.
The music was also too loud and I had children with sensory issues who found that found it uncomfortable. I had never been before so didn’t know it would be like this. Maybe an option to have music off or lowered when you enter.

August 20, 2026
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Reply from Tenpin - Southport

Hi Louise, firstly, thank you for leaving a review of Tenpin Southport. We are very sorry to hear about the issues you experienced on your recent visit and we would like to look into this for you. Please could you send an email to customer.feedback@tenpin.co.uk with the subject 'Review-Southport' for somebody to contact you regarding this. Best wishes-Leila

Rated 5 out of 5 stars

Friendly and helpful staff.

Friendly and helpful staff.
Lane ready to use.
Food came quickly.
Nice experience all round, we all enjoyed it.

August 20, 2026
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Reply from Tenpin - Southport

Hi there, thank you for your 5* review of Tenpin Southport! It's lovely to hear that you had such a great experience on your recent visit and it sounds like we ticked every box! We can't wait to welcome you back again shortly! Best wishes-Leila

Rated 5 out of 5 stars

Staff were attentive when needed

Staff were attentive when needed

August 12, 2026
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Reply from Tenpin - Southport

Hi Shah, thank you for leaving Tenpin Southport an excellent 5* rating. We are thrilled to hear our staff had a positive impact on your visit, and we hope to welcome you again soon! Best wishes - Kaylee

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