My daughter and her friends really enjoyed bowling for her birthday. We had the deal with the children's meal. Every basket was empty, so im assuming everyone enjoyed 😁 also noticed a karaoke room, s... See more
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We came as a group of 5 adults and 13 children. Food was so horrendous we were given our money back. The toilets were disgusting once of our adults was physically sick by the smell. Two machines... See more
Company replied
Booking simple. Evan as first timers, proceeding through the games was guided by the automated system, making the experience enjoyable for the group that ranged in age from 8 to 76.
Company replied
The whole experience is enjoyable even queing at reception lol as everyone seems happy in their job. Always spotlessly clean inc the toilets. Food was hot and good value for money. Will definitely b... See more
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Company details
Written by the company
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Contact info
Parc Tawe, The Strand, Swansea, SA1 2AX, Swansea, United Kingdom
- 0333 034 6100
4.3
Excellent
140 reviews
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Tenpin bowling swansea
My daughter and her friends really enjoyed bowling for her birthday. We had the deal with the children's meal. Every basket was empty, so im assuming everyone enjoyed 😁 also noticed a karaoke room, so we will be back! Ticket machines seem a little pointless though as some of the machines need updating.
August 26, 2026
Reply from Tenpin - Swansea
Hi Sam
Thank you for your wonderful 5-star review! We're so happy to hear that your daughter and her friends had a great time celebrating her birthday with us, and we're glad everyone enjoyed their meals. We appreciate your feedback regarding the ticket machines and will look into this. We can't wait to welcome you back to try out the karaoke room! Best wishes - Clare
Reply from Tenpin - Swansea
Hello Rebecca,
Thank you for taking the time to rate Tenpin Swansea 5 stars. We are so pleased to hear that you consistently have such a positive experience with us. We look forward to welcoming you back again soon! All the best ~ Laura
We came as a group of 5 adults and 13…
We came as a group of 5 adults and 13 children. Food was so horrendous we were given our money back.
The toilets were disgusting once of our adults was physically sick by the smell.
Two machines had no tickets in them and we had to ask for them to be refilled. One child won 10000 tickets and a person came to give them the tickets however only 801 were given so had to go back again to have it written on the ticket. At the same time someone else also having the same issue.
Dont think we'll be returning anytime soon
Very disappointed indeed
August 26, 2026
Reply from Tenpin - Swansea
Hi Louise
Thank you for taking the time to leave us a review. We are truly sorry to hear about your disappointing experience with the food, the condition of the toilets, and the issues you encountered with the arcade machines and ticket redemption. We understand how frustrating these issues must have been, especially with such a large group. Please be assured that we will be addressing these concerns with our team to prevent similar situations in the future. Best wishes - Clare
Overall a good experience
Overall a good experience.
We ordered food and drink. Our drinks came really quickly but the food didn't and we had to go and ask where it was. Unfortunately it had clearly been sitting out the back for some time as it was cold
August 26, 2026
Reply from Tenpin - Swansea
Hi Elle
Thank you for your 4-star review! We're glad to hear you generally had a good experience. However, we sincerely apologise that your food was cold and that you had to inquire about its whereabouts. We will share this feedback with our team to ensure improvements are made. Best wishes - Clare
The toilets were horrendous everyone…
The toilets were horrendous everyone had to cover their mouths and nose before going in. No toilet roll in 2/3 toilets.
August 26, 2026
Reply from Tenpin - Swansea
Hello
Thank you for your feedback. We are truly sorry to hear about your disappointing experience with the cleanliness of our toilets and the lack of toilet paper. This is certainly not the standard we aim for, and we understand your frustration. We will address these issues immediately to ensure a more pleasant experience for all our guests. Best wishes - Clare
Booking simple
Booking simple. Evan as first timers, proceeding through the games was guided by the automated system, making the experience enjoyable for the group that ranged in age from 8 to 76.
August 20, 2026
Reply from Tenpin - Swansea
Hi there,
Thank you for your lovely 4* review at Tenpin Swansea! We are delighted that you've had such a great time whilst on your recent visit to us and we hope to welcome you back again very soon for hopefully a 5* experience. Best wishes- Steph
Summer holiday bowling
Took my granddaughter in the school holidays. We had 3 bowls and also ordered food. The people there are lovely. We had a great time. Will definately come again. Thanks guys great service 👍
August 12, 2026
Reply from Tenpin - Swansea
Hi there,
Thank you for your lovely 5* review at Tenpin Swansea! We are delighted to hear that you've had such a great time whilst on your recent visit to us. We love to hear all about it and we will ensure your feedback is passed across to the correct team. Best wishes- Steph
Always a lovely experience
Always a lovely experience. Have been going for over 20 years and never had a bad experience. Great fun and value for the family or as a date night etc
August 20, 2026
Reply from Tenpin - Swansea
Hi Holly, thank you for your 5* review of Tenpin Swansea! It's lovely to hear how long you have been coming to visit and that you always have such a fabulous time. We can't wait to welcome you back again shortly! Best wishes-Leila
Reply from Tenpin - Swansea
Hi Richard, thank you for leaving a 5* review of Tenpin Swansea! We're pleased to hear that you had such an enjoyable bowling experience. See you again soon! Best wishes-Leila
Reply from Tenpin - Swansea
Hi Kaz, thank you for your 4* review of Tenpin Swansea! We're so glad to hear such positive feedback and we look forward to welcoming you back again soon! Best wishes-Leila
Great afternoon
Great afternoon. Had one game of bowling played on the arcade games and had children’s meal chicken nuggets and chips.
Nuggets weren’t very nice.
Staff (gentleman) helped me start the game with my grandchildren really helpful.
Plenty of staff but only one till to order food so long wait. The man taking the orders of food was serving the drinks too. Should have been help for him as there was plenty of staff standing around. Good overall few hours out.
August 20, 2026
Reply from Tenpin - Swansea
Hi Sharon, thank you for your 4* review of Tenpin Swansea! We're so glad to hear how much you enjoyed your afternoon. We also appreciate the feedback regarding the chicken nuggets and we apologise about the long wait times to order food. We will ensure that this is passed across to the relevant team for future improvements to be made. Nevertheless, we hope to see you again soon! Best wishes-Leila
Great venue and staff will definitely…
Great venue and staff will definitely use again
August 12, 2026
Reply from Tenpin - Swansea
Hi Lynn,
Thank you for your amazing 5* review at Tenpin Swansea! We are delighted that you've had such a great time whilst on your recent visit to us and we hope to welcome you back again very soon! Best wishes- Steph
Reply from Tenpin - Swansea
Hello Tony,
Thank you for taking the time to rate Tenpin Swansea 2 stars. We're truly sorry to hear that your recent experience was not up to par. We apologize for the staff rushing you and for the soft drinks not being fizzy. We will share your comments with our team to ensure improvements are made. We look forward to welcoming you back again soon. All the best ~ Laura
Reply from Tenpin - Swansea
Hi Aimee, thank you for your fantastic 5-star review of Tenpin Swansea! We are so pleased to hear that you enjoyed the atmosphere and found our team to be lovely and efficient. We appreciate your kind words and we can't wait to see you again soon! Best wishes - Mel
Great from start to finish
Great from start to finish. The ladies working that morning were brilliant. Nothing was to much.
August 6, 2026
Reply from Tenpin - Swansea
Hey Jenny, thank you so much for the amazing 5* rating and review of Tenpin Swansea. We're delighted to hear that you had a great time and that the team provided brilliant service. Hope to see you again soon!
Take care,
Kirsty
Reply from Tenpin - Swansea
Hello Diane, Thank you for taking your time to leave us a great 5* review! We are so pleased to hear that you enjoyed your recent trip to our Tenpin in Swansea. We are thrilled to hear that everyone enjoyed the game. We do hope to see you again very soon. Many Thanks - Kimberley
The whole experience is enjoyable even…
The whole experience is enjoyable even queing at reception lol as everyone seems happy in their job.
Always spotlessly clean inc the toilets.
Food was hot and good value for money. Will definitely be back with grandchildren
August 6, 2026
Reply from Tenpin - Swansea
Hi Rosemary, thank you for the 5* rating of Tenpin Swansea. We're so pleased to hear that you had such an enjoyable experience, from our happy team to the spotless facilities and great value food. We can't wait to welcome you and your grandchildren back again soon!
Take care,
Kirsty
Staff was very helpful
Staff was very helpful. Nice enviroment. Pitty about the toilets, not very clean. Other than that my experiece was good
August 6, 2026
Reply from Tenpin - Swansea
Hi Angel, thank you for the 5* rating of Tenpin Swansea. We're pleased to hear you have a nice time and that the team were helpful. Your feedback is important to us and we will ensure this is passed on to the relevant team for future improvement.
Take care,
Kirsty
It was a fun day from start to finish…
It was a fun day from start to finish and the staff made us feel welcome
July 29, 2026
Reply from Tenpin - Swansea
Hi there, thank you so much for this amazing 4* review of Tenpin Swansea! We are so happy you had a fun day and received excellent customer service from the team. We can't wait to welcome you back soon! Best wishes, Jade
It was great family fun and also the…
It was great family fun and also the staff were helpful making sure we were happy
July 29, 2026
Reply from Tenpin - Swansea
Hello Christopher,
Thank you for taking the time to rate Tenpin Swansea 5 stars. We appreciate you taking the time to leave such a wonderful 5-star review! We are so happy to hear that you had a great time with your family and that our team helped make your visit enjoyable. We look forward to welcoming you back again soon! All the best ~ Laura
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