Setting up a campaign was easy. The locations available were outstanding. The art department was attentive and easy to work with. She even accepted our mocked-up version to make relaying our ideas so... See more
Company replied

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Terraboost Media: Nationwide Advertising Network Engaging Millions at the Point of Purchase! Reach millions of consumers daily with Terraboost's expansive omnichannel place-based Out-of-Home (OOH) advertising network, featuring over 120,000+ prominent wellness billboards and digital displays. Strategically located in 49,000+ trusted venues nationwide, including top supermarket & drug store chains, health clubs, shopping malls, and airports, Terraboost captures attention in high-visibility, high-dwell time locations, driving up to 280 million impressions per day. Our unique approach delivers 80% engagement on our can't-miss 5’5”-tall wellness kiosks. Retailer-approved and building consumer trust, Terraboost drives positive brand awareness and a significant lift in purchase intent with a cost-effective, low CPM solution. Benefit from location-based precision targeting, 100% exclusivity for a competitive edge, and our all-inclusive turnkey service (production, installation, wipes, maintenance). Maximize your marketing ROI and achieve top-of-mind recall by connecting with engaged consumers at the crucial point of purchase. No hype. Just results.
2232 Dell Range Blvd., Suite 202, 82009, Cheyenne, United States
Replied to 32% of negative reviews
Typically replies within 1 month
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Reply from Terraboost Media
My experience with Terraboost was a poor one and not worth the investment. At the end of my contract with Terraboost, I was charged again when I did not want to renew. I wanted a refund for this month because it was a poor investment on my part, but I was not given a refund. They had no interest in correcting the issue. I do not recommend for anyone looking to grow their business to use Terraboost.

Reply from Terraboost Media
Terrible you have never returned phone calls. I’ve wasted so much time. You have no business being in marketing awful customer service.
Very easy to work with. Very helpful in choosing a location that meets our needs, as well as recommending the appropriate vehicle for our campaign. Team members are very quick to respond to any emails, questions or concerns.

Reply from Terraboost Media
Terraboost took our complaints and issues very seriously. They implemented internal changes as a result of our issues to avoid them occurring again in the future. We appreciate the recognition of the challenges we endured. They called us immediately upon hearing of our issues and processed refunds for us. We appreciate the steps they have taken to alleviate our issues and avoid them happening for customers in the future.

Reply from Terraboost Media
they are the worse had a 500 bucks set up for payment they went in and stole 1400 from my account not northernized there no way to talk TO ANY ONE ON STAFF THEY ARE ALL NICE SETING YOU UP THEN GHOST WHEN THEY TAKE MONEY FROM YOU BIN IN BUSSINESS 20 YEARS THE WORSE BY FAR
Terraboost Media delivered exactly what my restaurant needed! Their marketing expertise helped us reach a whole new audience and keep our regulars engaged. From creative social media strategies to targeted campaigns with the kiosk at a local supermarket, they nailed it. The team is professional, responsive, and truly understands the hospitality industry.
Highly recommend if you’re looking to take your business to the next level!

Reply from Terraboost Media
I have been working with Matt and Terraboost for several years. Doing a great job!

Reply from Terraboost Media
These people flat out stole my money. The rep reached out to me and asked me if I wanted to renew. I told her no and to please not renew my contract (which I have proof). What does the company do? They billed me several months down the road saying they "had a system glitch" took money out of my account. I had already cancelled the service. This company is super shady. Everything the other reviews have said is absolutely true. DO NOT DO BUSINESS WITH THESE PEOPLE. They are thieves!!
My advertisement was replaced with a direct competitor after I renewed my contract for 2 years. My account manager ignored my calls and emails. The customer service reps were very nice and said they'd work on correcting the issue within a certain time frame but the issue has yet to be resolved.
The customer service with our rep was great. He was very helpful inn informing us the best benefits for us.

Reply from Terraboost Media
I was disappointed that after investing in a four month campaign, there wasn't a single inquiry or client gained as a result. It felt like a wasted investment for my company.
My experience has been horrible. The location of the kiosk was not where it was supposed to be they said they would move in multiple times and they never did and the sani wipes were never filled. HORRIBLE I wasted SOO MUCH MONEY!
It took complaining to the BBB to finally get my sign up in stores and get any kind of communication back from Teraboost.
I’ve tried getting in contact with you multiple times I even left a reply on the website and I still haven’t gotten it in touch. Also, my work is still not put up yet at the HEB location I requested for.
The art department was great! They took my idea and created an excellent Kiosk. I highly recommend them if you are considering this.

Reply from Terraboost Media
Advertising with Terraboost at my local kroger in Atlanta has been a incredible experience! Seeing my ad prominently displayed at the front door of the supermarket was exciting, and the visibility has been amazing - many of my friends and family have noticed it reached out to tell me how great it looks. The team at Terraboost has been fantastic to work with - professional, responsive, and committed to making sure my campaign was success. I highly recommend them to anyone looking for high-impact, local advertising that really gets noticed!

Reply from Terraboost Media
Over it! They were to change out my ad as originally discussed and agreed upon at signing once I had dates for my event. Just 1 part of the sign the change out - I was told it could be done quickly. It has been a MONTH. Still nothing! I paid $1680 for a headache from incompetence. You are better off hiring someone with a sign to stand on the corner than to deal with these people
Nice people to work with, they do what they promise and the entire process was super easy. Highly recommend.

Reply from Terraboost Media
I was double charged for a few months and it took weeks and multiple requests to resolve. Then, one of my terraboost stands was replaced by another company’s without my knowledge, however, I was still charged for it. The only reason I found out was because I went to the grocery store to check. I did not get one new patient who stated they saw my add and called. It seems like a good marketing tool when you’re just starting out, however, it’s overpriced and underwhelming.
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