Banner for Terraboost Media

Terraboost Media Reviews 328

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and positive attitude, making interactions pleasant and productive. The service provided is frequently highlighted as excellent, with many people appreciating the efficiency and ease of their overall experience, especially regarding campaign setup and design. Reviewers are particularly impressed with the exceptional customer service and the smooth user experience. However, some customers also noted issues with customer service, mentioning difficulties in reaching representatives after signing up or experiencing a lack of accountability. A few other people felt that their marketing efforts did not yield the expected results, with some reporting zero leads or not seeing their advertisements displayed as anticipated.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, patience, and... See more

Service

Consumers find service to be positive, with many praising the exceptional customer service, quick responses,... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the sales team for their willingness to... See more

Marketing

Reviewers mention positive feedback about marketing. Many customers are satisfied with the advertising... See more

User experience

Clients share positive opinions on user experience, highlighting the ease and simplicity of the process. Many... See more

Based on these reviews

Rated 5 out of 5 stars

Setting up a campaign was easy. The locations available were outstanding. The art department was attentive and easy to work with. She even accepted our mocked-up version to make relaying our ideas so... See more

Company replied

Rated 5 out of 5 stars

TerraBoost Media made our Safeway ads painless from start to finish. Clear guidance on creative, fast setup in store, and great communication the whole way. The placements look sharp and hit the right... See more

Company replied

Rated 5 out of 5 stars

THIS HAS BEEN THE MOST WONDERFUL EXPERIENCE, TERRABOOST IS AN HONORABLE COMPANY. I FIRST WORKED WITH RANDI, SHE SOLD ME ON THE IDEA AND HELPED ME UNDERSTAND HOW THE PROGRAM WORKS. SHE WAS VERY KNOWLED... See more

Company replied

Rated 5 out of 5 stars

I didn't have crazy high expectations as this was my first time working with this team, but their work exceeded anything I could have possibly thought of. Excellent communication, beautiful artwork (I... See more

Company replied


Company details

  1. #12 of 16 best companies in Advertising Agency
  2. #14 of 16 best companies in Marketing Consultant
  3. #12 of 16 best companies in Media and Marketing Agency
  4. #31 of 45 best companies in Media Company
  5. #4 of 4 best companies in Media Consultant
  6. #11 of 28 best companies in Social Media Agency

Written by the company

Terraboost Media: Nationwide Advertising Network Engaging Millions at the Point of Purchase! Reach millions of consumers daily with Terraboost's expansive omnichannel place-based Out-of-Home (OOH) advertising network, featuring over 120,000+ prominent wellness billboards and digital displays. Strategically located in 49,000+ trusted venues nationwide, including top supermarket & drug store chains, health clubs, shopping malls, and airports, Terraboost captures attention in high-visibility, high-dwell time locations, driving up to 280 million impressions per day. Our unique approach delivers 80% engagement on our can't-miss 5’5”-tall wellness kiosks. Retailer-approved and building consumer trust, Terraboost drives positive brand awareness and a significant lift in purchase intent with a cost-effective, low CPM solution. Benefit from location-based precision targeting, 100% exclusivity for a competitive edge, and our all-inclusive turnkey service (production, installation, wipes, maintenance). Maximize your marketing ROI and achieve top-of-mind recall by connecting with engaged consumers at the crucial point of purchase. No hype. Just results.


Contact info

4.2

Great

TrustScore 4 out of 5

328 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 32% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

My experience with Terraboost was a…

My experience with Terraboost was a poor one and not worth the investment. At the end of my contract with Terraboost, I was charged again when I did not want to renew. I wanted a refund for this month because it was a poor investment on my part, but I was not given a refund. They had no interest in correcting the issue. I do not recommend for anyone looking to grow their business to use Terraboost.

April 10, 2025
Unprompted review
Terraboost Media logo

Reply from Terraboost Media

We have been unable to retrieve contact information from this client in order to look into improvements and resolution.

Rated 4 out of 5 stars

Great partnership built on collaboration and strong customer support

Very easy to work with. Very helpful in choosing a location that meets our needs, as well as recommending the appropriate vehicle for our campaign. Team members are very quick to respond to any emails, questions or concerns.

April 2, 2025
Terraboost Media logo

Reply from Terraboost Media

We're thrilled to hear that! It means a lot to us to know you’re satisfied. Thanks for taking the time to share it!

Rated 4 out of 5 stars

Terraboost

Terraboost took our complaints and issues very seriously. They implemented internal changes as a result of our issues to avoid them occurring again in the future. We appreciate the recognition of the challenges we endured. They called us immediately upon hearing of our issues and processed refunds for us. We appreciate the steps they have taken to alleviate our issues and avoid them happening for customers in the future.

March 31, 2025
Unprompted review
Terraboost Media logo

Reply from Terraboost Media

Thanks for the thoughtful review!

Rated 1 out of 5 stars

THE WORSE IVE SEEN 20 YEAR LIES ON TOP OF LIES

they are the worse had a 500 bucks set up for payment they went in and stole 1400 from my account not northernized there no way to talk TO ANY ONE ON STAFF THEY ARE ALL NICE SETING YOU UP THEN GHOST WHEN THEY TAKE MONEY FROM YOU BIN IN BUSSINESS 20 YEARS THE WORSE BY FAR

February 28, 2025
Unprompted review
Rated 5 out of 5 stars

Terraboost Media, great results

Terraboost Media delivered exactly what my restaurant needed! Their marketing expertise helped us reach a whole new audience and keep our regulars engaged. From creative social media strategies to targeted campaigns with the kiosk at a local supermarket, they nailed it. The team is professional, responsive, and truly understands the hospitality industry.
Highly recommend if you’re looking to take your business to the next level!

March 1, 2025
Unprompted review
Terraboost Media logo

Reply from Terraboost Media

We are thrilled our kiosks have made a positive impression! It’s our goal to bring value and wellness to every store experience.

Rated 5 out of 5 stars

Thx again

I have been working with Matt and Terraboost for several years. Doing a great job!

March 10, 2025
Terraboost Media logo

Reply from Terraboost Media

We're thrilled to hear that! It means a lot to us to know you’re satisfied. Thanks for taking the time to share it!

Rated 1 out of 5 stars

These people flat out stole my money

These people flat out stole my money. The rep reached out to me and asked me if I wanted to renew. I told her no and to please not renew my contract (which I have proof). What does the company do? They billed me several months down the road saying they "had a system glitch" took money out of my account. I had already cancelled the service. This company is super shady. Everything the other reviews have said is absolutely true. DO NOT DO BUSINESS WITH THESE PEOPLE. They are thieves!!

December 17, 2024
Unprompted review
Rated 1 out of 5 stars

My advertisement was replaced with a…

My advertisement was replaced with a direct competitor after I renewed my contract for 2 years. My account manager ignored my calls and emails. The customer service reps were very nice and said they'd work on correcting the issue within a certain time frame but the issue has yet to be resolved.

March 3, 2025
Rated 5 out of 5 stars

Smile N Style Dental

The customer service with our rep was great. He was very helpful inn informing us the best benefits for us.

March 12, 2025
Terraboost Media logo

Reply from Terraboost Media

We're thrilled to hear that! It means a lot to us to know you’re satisfied. Thanks for taking the time to share it!

Rated 1 out of 5 stars

My experience has been horrible

My experience has been horrible. The location of the kiosk was not where it was supposed to be they said they would move in multiple times and they never did and the sani wipes were never filled. HORRIBLE I wasted SOO MUCH MONEY!

March 4, 2025
Rated 5 out of 5 stars

The art department was great

The art department was great! They took my idea and created an excellent Kiosk. I highly recommend them if you are considering this.

March 4, 2025
Terraboost Media logo

Reply from Terraboost Media

We're thrilled to hear that! It means a lot to us to know you’re satisfied. Thanks for taking the time to share it!

Rated 5 out of 5 stars

Advertising with Terraboost at my local…

Advertising with Terraboost at my local kroger in Atlanta has been a incredible experience! Seeing my ad prominently displayed at the front door of the supermarket was exciting, and the visibility has been amazing - many of my friends and family have noticed it reached out to tell me how great it looks. The team at Terraboost has been fantastic to work with - professional, responsive, and committed to making sure my campaign was success. I highly recommend them to anyone looking for high-impact, local advertising that really gets noticed!

March 6, 2025
Terraboost Media logo

Reply from Terraboost Media

We are thrilled our kiosks have made a positive impression! It’s our goal to bring value and wellness to every store experience.

Rated 1 out of 5 stars

Avoid unless you like to put $1000 in the trash

Over it! They were to change out my ad as originally discussed and agreed upon at signing once I had dates for my event. Just 1 part of the sign the change out - I was told it could be done quickly. It has been a MONTH. Still nothing! I paid $1680 for a headache from incompetence. You are better off hiring someone with a sign to stand on the corner than to deal with these people

March 6, 2025
Unprompted review
Rated 5 out of 5 stars

Easy to work with better than expected

Nice people to work with, they do what they promise and the entire process was super easy. Highly recommend.

March 4, 2025
Terraboost Media logo

Reply from Terraboost Media

We're thrilled to hear that! It means a lot to us to know you’re satisfied. Thanks for taking the time to share it!

Rated 2 out of 5 stars

I was double charged for a few months…

I was double charged for a few months and it took weeks and multiple requests to resolve. Then, one of my terraboost stands was replaced by another company’s without my knowledge, however, I was still charged for it. The only reason I found out was because I went to the grocery store to check. I did not get one new patient who stated they saw my add and called. It seems like a good marketing tool when you’re just starting out, however, it’s overpriced and underwhelming.

March 4, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look