Terrybakes Reviews 

357
TrustScore 2 out of 5

2.1

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Review summary

Created with AI, based on recent reviews

Evaluating 355 reviews, most reviewers were unhappy with their experience overall. Many people found the products to be of poor quality, describing them as dry, stale, or lacking flavor, and often felt they were not worth the cost or the excessively long wait times. Customers frequently reported issues with packaging, which sometimes resulted in squashed or damaged items. Reviewers also noted that there were concerns regarding staff interactions and the handling of complaints on social media. However, some customers found their bakes delicious and generously sized, feeling the products were worth the wait despite the long delivery times. A few others praised the superb quality, taste, and texture of the items received.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality and size, with some customers praising items as... See more

Quality

Customers had ambiguous experiences with quality, with many expressing significant disappointment, citing... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many expressing significant frustration... See more

Social media

Users describe negative interactions with social media, with many reviewers reporting that any negative... See more

Staff

Clients share negative opinions on staff, with many reviewers expressing dissatisfaction with the conduct and... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Was seduced by the large following on fb and the new bakery in his garage he had trades do in exchange for free cake last year. Wanted to support a home baker and ordered hoping they would arrive in t... See more

Rated 2 out of 5 stars

After waiting 24 weeks for these ( Jan ordered ) Terry Baked cakes, I was extremely disappointed. The cakes arrived looking ok ish, but unfortunately that was where the positives ended. They were very... See more

Rated 1 out of 5 stars

i’ve actually had two boxes from this baker i must admit my first box was good enough for me to order a second . but time between the boxes was about a year of them both being delivered due to the ord... See more

Rated 1 out of 5 stars

Absolutely horrendous. Dry cakes, so stale they weren't even edible. Icing stuck to the cheap rubbish packaging. Mystery box of 4 cakes and they can't even be bothered to send 4 different ones. T... See more



Contact info

2.1

Poor

TrustScore 2 out of 5

357 reviews

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No recent history of asking for reviews

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2.1

All reviews

(357)

357 reviews in the last 12 months

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Rated 2 out of 5 stars

Disappointing experience last year

Was seduced by the large following on fb and the new bakery in his garage he had trades do in exchange for free cake last year. Wanted to support a home baker and ordered hoping they would arrive in time for my birthday even with the 12 week wait, unfortunately they arrived early May and the standard was such I could not eat more than half a cake which was quite greasy and upset my stomach. I gave them away to someone with an industrial stomach. I have ordered from other home bakers and had much better experiences for a fraction of the price of Terry's. I unfollowed immediately and have only just been reminded of the experience because of a local newspaper article from other customers complaining of quality and wait times. It seems things have gone from bad to worse in fact. Avoid!

May 12, 2025
Unprompted review
Rated 1 out of 5 stars

I can't with any honesty say the cake I…

I can't with any honesty say the cake I waited 4 months for was any better than something out of tescos.

Spend less time setting up go fund me's and more time learning your craft, also a splatter guard might be a wise investment spitty mcgee.

November 12, 2025
Unprompted review
Rated 1 out of 5 stars

This guy is just a social media no…

This guy is just a social media no body. I never received my order, I would also like to point out if you ever watch his videos, the amount of saliva that is coming out of his mouth over the cakes is revolting. It’s a shame because this business could be good but it’s just a joke now.

April 10, 2026
Unprompted review
Rated 1 out of 5 stars

Order took months

Order took months, very dry cake, cheap ingredients ie margarine instead of butter for icing , would not order again seems a sham bakery run fron a shed in garden

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

The cakes were delicious!

I ordered in September, I was told it would be a 12 week wait. Thats ok, it turned out to be longer, nearly 6 months. I didn't mind, no rush. If you know they take a while its a lovely surprise when they arrive.
I started reading all the comments on here. Bad service, bad packing, bad cakes and the list goes on.
All I can say is...
My cakes arrived...
They were DELICIOUS!!
No problem with the packaging, the cakes were so big I cut each one into 4, they were not dry or damaged.
I will be ordering more.

March 29, 2026
Unprompted review
Rated 1 out of 5 stars

Bad man, bad baker.

Waited well over 12 weeks for order, it’s currently at 21 weeks since I ordered and no sign of order as of yet. After doing some research I’ve also now seen this man making sexual remarks to young boys and also a video of him beating a dog with a stick. Avoid at all costs!

April 9, 2026
Unprompted review
Rated 3 out of 5 stars

I ordered back on 20th September when…

I ordered back on 20th September when the wait time was a hopeful 12 weeks… which slowly turned into what felt like waiting for a limited-edition Halley's Comet return. Meanwhile, orders were still being taken like there was a secret bakery army I didn’t know about 👀
Fast forward to March — the box finally arrives. I’m excited. Genuinely excited. This is my moment.
I open the parcel… and it looks like it’s gone 12 rounds with Rocky Balboa.
Inside: four very… well-travelled cakes.
Cake #1: brownie with cornflakes.
Cornflakes had the texture of damp cereal left out during a British summer. No crunch. Just vibes. Also a strong note of “budget margarine” that lingered like an unwanted house guest. Bin.
Cake #2: lemon stuffed cookie.
Filling? Decent. Cookie? Back again with the margarine aftertaste. At this point I’m questioning my life choices. Bin.
Cake #3: old school sprinkle sponge.
Spoiler alert: margarine makes a reappearance. Honestly starting to think it’s the main character. Bin.
Cake #4: another brownie (nut-free swap — appreciated 🙌).
But by now I knew what was coming… and yes, margarine said hello one last time. Bin.
So essentially, I paid £20 for a tasting experience where everything got one bite and then a respectful send-off to the bin.
I’ve followed Terry for ages, really wanted to love it — but after finally trying them (and factoring in some recent life choices that have also put me off), I think I’ll be quietly unfollowing and moving on. Like a long-distance relationship that just isn’t meant to be 💔
That said… clearly some people are loving them, so maybe it’s just me and my anti-margarine agenda

September 20, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered from this man 5 months ago

I ordered from this man 5 months ago. After watching him talking absolutely vile and sexual to teenagers I thought he was absolutely disgusting, and apologising, saying he was drunk was certainly not an excuse to talk sexually to young boys.
Asked for a refund and heard nothing so it’s looks like I’ve lost my money

November 14, 2025
Unprompted review
Rated 1 out of 5 stars

Bang average , dry and 5 month average delivery time

Thinks it’s acceptable for people to wait at least 12 weeks for orders which turns out to be over 20! , rather than stop taking orders for a while to catch up he would rather make people wait months ( greed! ) then do the sympathy vote with his followers , they are bang average and in some cases very dry , doesn’t wear a mask so spits over his cakes and why people order from him I don’t know doesn’t deserve a penny soon people will stop ordering

April 2, 2026
Unprompted review
Rated 1 out of 5 stars

Foul mouth is one thing but the way he…

Foul mouth is one thing but the way he spoke to teenagers in a sexual way on a live and making excuses that he is drunk was a step too far. When I ordered it stated they was taking 12 weeks now they are over 20 weeks and infact taking 27 weeks far longer then I wanted to wait so have requested a refund. No reply to my email yet

April 6, 2026
Unprompted review
Rated 1 out of 5 stars

If I could give this review no stars i…

If I could give this review no stars i would. Ordered in September and after waiting nearly 6 months to recieve dry bakes and icing stuck to the packaging. No care in how they are packaged either. And absolutely nothing special about these cakes to warrant waiting nearly 6 months for. When approached via email I was sent rude messenge stating its not there fault how it arrived it's the delivery people. Any negative feedback on social media you are instantly blocked. Absolute disgusting baker if that's what you want to call him. Avoid,avoid,avoid

September 30, 2025
Unprompted review
Rated 1 out of 5 stars

man has zero idea how to run a…

This man has zero idea how to run a buisness as well as how to conduct himself to customers.
I made a comment on a post on the Cocoa kings Instagram a while back regarding his vile language & his reply back to me was " Go s**k a c**k Susan!! Needless to say he was deleted from their page & any posts he'd made regarding their products were deleted. He really is the most crude & rudest bitter man out there. His products are as disgusting as him.

November 17, 2025
Unprompted review
Rated 1 out of 5 stars

Do NOT buy cakes off this man he's disgusting and dirty mouth towards children!

Do NOT buy cakes off this man. He talks sexual to children. Then makes exuses for his behaviour he was drunk and had right to stick up fo himself so let's talk sexual to young kids.

He told me in Nov 12 weeks wait now changed to 21 weeks.

He lies, hits dogs, lies for go fund me, he's a scammer. Not even told HMRC he's got a self employed business.

His wife just as bad.

He just deletes and blocks anyone who calls him out.

He then blames trolls for written reviews against him. Everything he's done is on him. He used the crap cheap stuff out shops. His cakes for £25 are awful so thin same cakes all time. The way he talks to customers is vile. This calling people pishflaps all time and even has that on his thank you cards.

Spend your hardworking money on someone who dose good cakes and don't wait months and months for 4 thin nasty cakes.

He's not took on anymore orders as he was told to get ones he's done out before takes any more orders.

He was crying yesterday no other people want to do business with him and no wonder.

He's going about reporting the video in TikTok etc but it's all over facebook for people who want to watch it.

He can now play poor me that will not work anymore when he's spoken sexual to children!!!

April 5, 2026
Unprompted review
Rated 1 out of 5 stars

I was really disappointed with my…

I was really disappointed with my experience at Terry Bakes. The quality of the baked goods was far below what I expected, especially for the price. Everything tasted cheap —flavors were artificial, textures were off, and nothing felt fresh.
Some items were overly dry, while others had a strange aftertaste that made them hard to enjoy. It honestly felt like corners were being cut rather than any care being put into the products.
I wouldn't order again.
Don't waste your money.

April 5, 2026
Unprompted review
Rated 1 out of 5 stars

Avoid 🚨

Very poor service, waited 6/8 months for a mystery box of 4 bakes 😒 it’s an absolute joke & to top it off I’ve seen that he’s a pred & hates dogs 🤬😡
I’ve come to a conclusion that this guy needs reporting to the 🚨 and trading standards. Also needs reporting for fraud as waiting months for 4 bakes is outrageous!!!!

April 2, 2026
Unprompted review

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