Buyer be aware
Buyer be aware, ordered and nothing arrived. Two different excuses as to why nothing arrived and then refunded less shipping costs for something that didn’t turn up! Shocking service!
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Buyer be aware, ordered and nothing arrived. Two different excuses as to why nothing arrived and then refunded less shipping costs for something that didn’t turn up! Shocking service!
From placing my order the artwork took only 5 days to arrive and 1 of those was a bank holiday. Prior to placing my order I emailed a query and recieved a response immediately.
I ordered a man u shirts artwork for my partners 50th. I have seen similar products but this is by far the premium. You also recieve a certificate of authentication. I am very impressed by the whole experience.
For those Football fans amongst us who may be enticed by the individual football/rugby related art work of the company Terry Kneeshaw Art... I would tell you after my experience - to beware!
When you have a problem and you are laughingly greeted with "...but we have thousands of satisfied customers!" you know there is going to be an issue!
Having received confirmation of my order nothing more happened except then waiting, waiting, chased twice with unanswered emails. I had to complain (on another public review website) before any response and then received a call from a jokey individual telling me, "Oh we don't know what happened!" I finally received my item but I am sure I would still be left in the cold if I had not complained - so my vote= Poor Service - Orders should never be lost and emails left unanswered (not received they said - well I sent them and still have copies) - Very disapointing resulting in effort spent unjustified chasing to get the item I ordered. In a word Unprofessional, just a bad experience all round.
When I asked "Don't you think I should be compensated for the service, or lack of it, I have received?" the answer was "Oh, well we don't offer compensation...!". Perhaps they think they are perfect - far from it after my experience.
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