Terrys Car Hire Reviews 

146
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptionally smooth and straightforward car hire process, praising the complete absence of frustrating long airport queues and the great convenience of collecting pre-organized vehicles directly from the designated parking area without delays. People frequently mention that the staff are exceptionally friendly and helpful, while communication remains remarkably clear and transparent throughout the entire rental journey. Some reviewers were not happy with extra expenses, pointing out unexpected costs for tyre replacements, specific rental rates, or disputed damage charges encountered during their stay on the island.

What people talk about most

Service

Consumers find service to be exceptionally positive, praising the efficient process and lack of waiting... See more

Price

Users describe satisfaction with price, highlighting competitive rates and transparent quotes without hidden... See more

Location

People report positive experiences with location and convenience. Customers highlight the ease of collecting... See more

User experience

Customers consistently note positive experiences with user experience, finding the overall process smooth and... See more

Staff

Reviewers mention positive feedback about staff, describing them as super friendly and helpful throughout the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Terry's car hire know how to provide an excellent service. All companies should follow their example. From initial enquiry to dropping back off at the airport the process was smooth and efficient. No... See more

Rated 5 out of 5 stars

Have used terry's for many years now on our visits to Mallorca. As others have said the efficiency of the company, the excellent communication and the ease of picking your vehicle up on arrival are w... See more

Rated 5 out of 5 stars

Having not hired a car for a long time abroad , but this whole experience with Terry,s Cars would make me do it again without hesitation. Using Terry’s again. From picking the car up to returning... See more

Rated 5 out of 5 stars

I used Terry's car hire on the back of other reviews left, and I have no regrets using them. Correspondence from them was quick and informative. Pricing was competitive. The process of pick up and dro... See more


Company details

  1. Car Rental Agency

Written by the company

Friendly, professional British owned car rental company in Mallorca. We offer a hassle free collection and return service allowing you to simply Arrive & Drive. Please get in touch for more information, our team are waiting to help


Contact info

4.8

Excellent

TrustScore 5 out of 5

146 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.8

All reviews

(146)

34 reviews in the last 12 months

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Rated 5 out of 5 stars

Everyone Needs to Use Terry!

I can't recommend Terry's Car Hire enough. We are frequent visitors to Mallorca and have now been ripped off 3 times by Goldcar and RecordGo. The stress it used to cause me on the flight on the way over there knowing the aggressive receptionists would have a go at me and that before I even left the airport with the hire car, my credit card would be billed for a dent I hadn't made. Notwithstanding the 2 or 3 hour queues. Everyone who is fed up with this needs to use Terry. Absolutely brilliant. You go straight to the multi-storey where the car is waiting for you, jump in and off you go. Likewise on the way back, just park it, and let them know where, and off you go. No stress, no queues and no fraud!!!! I can't thank you guys enough for our wonderful experience and we will be booking you again in September. Thank you.

June 14, 2019
Unprompted review
Show reviews in all languages. (146 reviews)

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