Everything! Terrys are a great company. I have purchased blinds, curtains and fabric from them. Their website is accessible, informative and wide ranging. Their fabrics are good quality and deliver... See more
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Review summary
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Easy to order ready made curtains. I found the measuring guides helpful and enabled me to purchase the correct size for my needs. Delivery was smooth and quick. Great quality curtains and value for mo... See more
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The curtains are lovely, very well made and a great price, good selection too. The customer service is fabulous - a small issue with one of the sets of curtains (eyelet instead of tape top delivered)... See more
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Excellent advice buying Roman blinds (all new to me). Beautiful choice of fabrics which I was able to see as samples. Blinds are great and half the price of local company. Arrived much sooner than exp... See more
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Company details
About Terrys
Written by the company
Established as a business in 1970, Terrys has successfully grown to be a significant retailer in the home furnishings space, online and in-store.
Terrys continues to be a family owned operation with the principles of great service, expert advice and high quality products at its core.
We have a strong bias for sourcing local with the vast majority of our suppliers based in the UK. In addition, we have key international partners to help ensure that overall we provide the highest quality at the best prices.
Terrys is one of the biggest fabric stores in the UK, with over 4000 fabrics available as we speak.
All of these fabric by the metre products can be ordered as finished custom made blinds and curtains through our bespoke making-up service.
And if that was not impressive enough we have thousands of dedicated made to measure blind products in Roman, Roller, Vertical, Venetian, Vertical, Day/ Night and Wooden Blind formats, plus Curtains in various headings, made to your exact requirements.
We also have a huge range of stocked Ready Made Curtains, Bedding, Cushions and Homewares, available now through our speedy and efficient delivery service.
Without our valued customers, Terrys would not be where it is today. Sincerely thank you for all your support and we welcome your important feedback whether that be about a great experience or if you are telling us how we can improve.
Contact info
Unit 6-8 Winpenny Road, Parkhouse Ind. Est., ST5 7RJ, Newcastle-under-Lyme, United Kingdom
- 01782566662
- www.terrysfabrics.co.uk
4.8
Excellent
24K reviews
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After receiving an incorrect fabric I…
After receiving an incorrect fabric I spoke with Alison who quickly resolved the problem for me which allowed me to continue with my project in a timely manner.
August 4, 2026
Reply from Terrys
We're so pleased to hear that the issue with the incorrect fabric was quickly resolved, allowing you to continue with your project without delay. Thank you for your kind words.
Kind regards, Terrys
Easy to order quick delivery
August 4, 2026
Reply from Terrys
We appreciate your positive feedback. We are happy that the ordering process was easy and your purchase arrived quickly.
Kind regards, Terrys
Reply from Terrys
We appreciate your positive feedback on the great price and good quality. We are so happy you are pleased with your purchases!
Kind regards, Terrys
Great service arrived promptly
Great service arrived promptly, well packaged,exactly as described, no hassle.
August 3, 2026
Reply from Terrys
We're happy to hear that your order arrived promptly and was exactly as described. We appreciate your positive feedback!
Kind regards, Terrys
Reply from Terrys
We are so pleased to hear how happy you were with your purchase. We look forward to seeing you again soon.
Kind regards, Terrys
This was my first order from Terrys
This was my first order from Terrys. I was very happy with the products I ordered and the price paid. I did reach out to them because the order hadn’t been despatched after several days, I didn’t get a reply but the package turned up the following day. I didn’t receive any notification of despatch or delivery which was strange.
All in all I was satisfied aside from a few niggles with delivery.
July 29, 2026
Reply from Terrys
We're happy to hear you were pleased with our products and pricing for your first order. We sincerely apologise for the delay in dispatch and the lack of communication regarding your order's status. We are actively reviewing our notification systems to ensure a smoother experience for all our customers. Thank you for your valuable feedback.
Kind regards, Terrys
Excellent communication throughout
Excellent communication throughout. Lovely fabric and reasonably priced!
August 3, 2026
Reply from Terrys
We're so pleased you experienced excellent communication and are happy with the lovely fabric and reasonable pricing! Thank you for your wonderful feedback.
Kind regards, Terrys
Arrived quickly and on time easy to put…
Arrived quickly and on time easy to put up correct size am most pleased
July 29, 2026
Reply from Terrys
We're so pleased to hear that your order arrived quickly and on time, and that you found it easy to put up and the correct size! We truly appreciate your positive feedback.
Kind regards, Terrys
Lots of choice and easy to order
Lots of choice and easy to order. Delivery good and very pleased with the quality.
August 3, 2026
Reply from Terrys
We're so pleased you found a great choice, easy ordering, good delivery, and are very happy with the quality! Thank you for your positive feedback.
Kind regards, Terrys
Came within the time given but although…
Came within the time given but although fabric was nice and soft it was extremly thin and of a rag like quality. The duvet is badly made with a big surplus gap between width of top layer and back layer making bottom layer gaping open at the buttons .
I would not recommend this item and will not purchase items from Terry's again
Update Responding to questions from Terry's fabrics
The number you ask for is T1914424
My email that I have given you is correct and on your file otherwise I would not be receiving your special offers or trust pilots notification that you had replied to my review
Update in response to Terry's offer of a return . Unfortunately I had guests arriving and needed the extra bed linen the next day and so I had little choice but to pick the badly made part where the buttons are and tidy it off as best I could. It was very distressing I have used Terry's fabrics a few times and been very pleased with them and it accept that this is not the norm for the firm
Regards Mary
August 13, 2026
Unprompted review
Reply from Terrys
Firstly, we would just like to thank you for providing further information, we are sorry for any inconvenience here.
Thank you also for allowing me time to look into this for you. I am sorry to hear you are not happy with the product received. This is a little surprising as the Serene Bedspread is a very popular product, and on our website it has a 4.8 product review rating for quality.
We apologise that this wasn't the experience you have received, but don't worry, your purchase is covered by our 28-day no-quibble returns. If you wish to return the item, simply go to the bottom of any website page and click on the returns link, which will take you to our return's portal.
Alternatively, you can click this link.
https://www.terrysfabrics.co.uk/a/returns.
Please accept our apologies for any inconvenience you have had.
Kind regards, Terrys
Reply from Terrys
We appreciate your positive feedback on our excellent service, easy ordering process, and good products! We are delighted you had a great experience.
Kind regards, Terrys
Good advice and help please keep ypur…
Good advice and help please keep ypur customer support team!!
August 3, 2026
Reply from Terrys
We're so pleased to hear that you found our advice and help to be good. Your kind words about our customer support team are truly appreciated!
Kind regards, Terrys
Easy to order
Easy to order, easy to return. I’d like items delivered quicker is my only gripe
August 3, 2026
Reply from Terrys
We appreciate your feedback on our ordering and returns process. We are always working to improve delivery times for our customers.
Kind regards, Terrys
Quick delivery
August 3, 2026
Reply from Terrys
Thank you for your kind review. We are so pleased to hear how efficient the delivery was. Hope to see you again soon!
Kind regards, Terrys
Good black out curtainsprice fast delivery good…
Good price fast delivery good communication. These curtains were perfect would definitely use this company again .
August 3, 2026
Reply from Terrys
We're so pleased you found the curtains perfect and appreciate your kind words about our fast delivery and communication. We look forward to assisting you again!
Kind regards, Terrys
Reply from Terrys
We appreciate your positive feedback on our online service and quick delivery. We are delighted you had a great experience with us.
Kind regards, Terrys
Reply from Terrys
We're so pleased to hear you had a great experience with our product and quick service! We truly appreciate your kind words and look forward to serving you again in the future.
Kind regards, Terrys
Reply from Terrys
We appreciate your positive feedback on our great product and quick delivery. We are delighted you had a great experience with us.
Kind regards, Terrys
I had wonderful customer service when I…
I had wonderful customer service when I called with a query
July 28, 2026
Reply from Terrys
We're so pleased to hear you had a wonderful experience with our customer service team when you called with your query. Thank you for sharing your positive feedback!
Kind regards, Terrys
Ordered cushions
Ordered cushions, really happy with them
Gave 4 stars because delivery was slow, and package of cushions was poor, they had been squashed into a box with no individual package, inner cushion poor
But cushion covers good quality
July 28, 2026
Reply from Terrys
We're happy to hear you like the cushion covers! We appreciate your feedback regarding the delivery speed and the packaging of the inner cushions. We are always looking for ways to improve our service and product presentation.
Kind regards, Terrys
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