Terrys Reviews 

24,336
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 5,681 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of fabrics, curtains, and bedding, noting that items arrive well-packaged, match online descriptions perfectly, and provide great value for money. Consumers also highlight the smooth and straightforward ordering process, alongside very fast delivery times, helpful measuring guides, and highly competitive pricing across their entire product selection. Some reviewers were not happy with delivery services, mentioning frustrating issues with couriers like Evri, delayed packages, or slow shipping times. A few people also noted receiving incorrect items or experiencing slow communication when trying to reach customer support for assistance.

What people talk about most

Product

Consumers find product quality and value to be very positive overall. Reviewers frequently highlight the wide... See more

Quality

Reviewers mention positive feedback about quality, highlighting well-made curtains, blinds, and duvet sets... See more

Delivery service

Users describe positive interactions with delivery_service, frequently highlighting smooth, on-time arrivals... See more

Price

Clients share positive opinions on price, consistently highlighting great value and reasonable costs for high... See more

Order

Customers report positive experiences with order processes, noting that everything is straightforward and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything! Terrys are a great company. I have purchased blinds, curtains and fabric from them. Their website is accessible, informative and wide ranging. Their fabrics are good quality and deliver... See more

Company replied

Rated 5 out of 5 stars

Easy to order ready made curtains. I found the measuring guides helpful and enabled me to purchase the correct size for my needs. Delivery was smooth and quick. Great quality curtains and value for mo... See more

Company replied

Rated 5 out of 5 stars

The curtains are lovely, very well made and a great price, good selection too. The customer service is fabulous - a small issue with one of the sets of curtains (eyelet instead of tape top delivered)... See more

Company replied

Rated 5 out of 5 stars

Excellent advice buying Roman blinds (all new to me). Beautiful choice of fabrics which I was able to see as samples. Blinds are great and half the price of local company. Arrived much sooner than exp... See more

Company replied



Company details

  1. Fabric Store
  2. Bedding Store
  3. Blinds Shop
  4. Curtain Supplier and Maker
  5. Furniture Store
  6. Home Goods Store

About Terrys

Written by the company

Established as a business in 1970, Terrys has successfully grown to be a significant retailer in the home furnishings space, online and in-store.

Terrys continues to be a family owned operation with the principles of great service, expert advice and high quality products at its core.

We have a strong bias for sourcing local with the vast majority of our suppliers based in the UK. In addition, we have key international partners to help ensure that overall we provide the highest quality at the best prices.

Terrys is one of the biggest fabric stores in the UK, with over 4000 fabrics available as we speak.

All of these fabric by the metre products can be ordered as finished custom made blinds and curtains through our bespoke making-up service.

And if that was not impressive enough we have thousands of dedicated made to measure blind products in Roman, Roller, Vertical, Venetian, Vertical, Day/ Night and Wooden Blind formats, plus Curtains in various headings, made to your exact requirements.

We also have a huge range of stocked Ready Made Curtains, Bedding, Cushions and Homewares, available now through our speedy and efficient delivery service.

Without our valued customers, Terrys would not be where it is today. Sincerely thank you for all your support and we welcome your important feedback whether that be about a great experience or if you are telling us how we can improve.


Contact info

4.8

Excellent

TrustScore 5 out of 5

24K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(24,336)

5,641 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant!

Brilliant products, excellent prices and wonderful service throughout!

August 14, 2026
Terrys logo

Reply from Terrys

We're so pleased you enjoyed our brilliant products, excellent prices, and wonderful service! Thank you for your kind feedback.
Kind regards, Terrys

Rated 5 out of 5 stars

My parcel arrived on time.

My parcel arrived on time.
Purchased duvet cover, (Llewelyn-Bowen), fitted sheet and pillowcases ( Bianca), great quality
Very pleased

August 13, 2026
Terrys logo

Reply from Terrys

We're so pleased to hear your parcel arrived on time and that you're very happy with the great quality of your duvet cover, fitted sheet, and pillowcases! Thank you for your wonderful feedback.

Kind regards, Terrys

Rated 5 out of 5 stars

Lovely curtains

Lovely curtains, good quality, good price. Quick and easy to order, quick delivery . Would recommend.

August 13, 2026
Terrys logo

Reply from Terrys

We're so pleased you found your curtains lovely, of good quality, and at a good price! We appreciate your kind words about our quick and easy ordering process and fast delivery.
Kind regards, Terrys

Rated 5 out of 5 stars

Quick delivery and quality fabric

Quick delivery and quality fabric! I will definitely buy from them again.

August 13, 2026
Terrys logo

Reply from Terrys

We're so pleased you experienced quick delivery and found the fabric to be of high quality! We truly appreciate your positive feedback and look forward to serving you again.
Kind regards, Terrys

Rated 4 out of 5 stars

Slight fault in curtains but other than…

Slight fault in curtains but other than that satisfied

August 13, 2026
Terrys logo

Reply from Terrys

We appreciate your feedback. We're sorry to hear about the curtain fault and you are more than welcome to return this via our returns portal within our website.
Kind regards, Terrys

Rated 5 out of 5 stars

Arrived safely

Arrived safely, well packaged. Great quality bedding. Very pleased with my purchase.

August 5, 2026
Terrys logo

Reply from Terrys

We're so pleased your bedding arrived safely and well-packaged, and that you're very happy with the great quality! Thank you for your kind words.
Kind regards, Terrys

Rated 5 out of 5 stars

Easy to order ready made curtains

Easy to order ready made curtains. I found the measuring guides helpful and enabled me to purchase the correct size for my needs. Delivery was smooth and quick. Great quality curtains and value for money. Only negative is the delivery cost to mainland Scotland was quite high.

August 12, 2026
Terrys logo

Reply from Terrys

We're delighted to hear that you found the ordering process easy and our measuring guides helpful in selecting the perfect size. It's wonderful that you're pleased with the quality and value of the curtains, and that delivery was smooth and quick.
Kind regards, Terrys

Rated 5 out of 5 stars

Excellent delivery service as…

Excellent delivery service as previously and gorgeous cushions.

August 13, 2026
Terrys logo

Reply from Terrys

We're so pleased you're happy with our excellent delivery service and the gorgeous cushions! Thank you for your wonderful feedback.
Kind regards, Terrys

Rated 5 out of 5 stars

always good quality for a decent price

always good quality for a decent price, quick delivery also.

August 7, 2026
Terrys logo

Reply from Terrys

We appreciate your positive feedback on the consistent good quality, decent price, and quick delivery. We are so happy you are pleased with your experience.
Kind regards, Terrys

Rated 5 out of 5 stars

Fast Delivery

August 12, 2026
Terrys logo

Reply from Terrys

Thank you for your kind review. We are so pleased to hear how happy you were with the deliver speed of your purchase. We hope to see you again soon.
Kind regards, Terrys

Rated 5 out of 5 stars

Have bought from you before

Have bought from you before , was very satisfied, as I was this time.

August 12, 2026
Terrys logo

Reply from Terrys

We're so pleased to hear you were satisfied with your previous purchase and equally happy this time around! Thank you for your continued support.
Kind regards, Terrys

Rated 5 out of 5 stars

Great service came within a couple of…

Great service came within a couple of days ordering . Curtains look great up ,

August 12, 2026
Terrys logo

Reply from Terrys

We're so pleased you received great service and that your order arrived quickly. It's wonderful to hear that your curtains look great! Thank you for your kind feedback.
Kind regards, Terrys

Rated 4 out of 5 stars

Finished product great

Finished product great. Delay arriving but a welcome part refund because of delay. Good customer relations

August 12, 2026
Terrys logo

Reply from Terrys

We're happy to hear that despite the delay, you were pleased with the final product and our customer service. We appreciate your understanding and kind feedback!
Kind regards, Terrys

Rated 5 out of 5 stars

Curtains good colour match

Curtains we're a good colour match for my bedroom project. Arrived shortly after ordering,&easy process thank you

August 11, 2026
Terrys logo

Reply from Terrys

We're delighted to hear that the curtains were a good color match for your bedroom project and that they arrived quickly. We appreciate you sharing your positive experience!
Kind regards, Terrys

Rated 5 out of 5 stars

Good communication with the company…

Good communication with the company with a great delivery service.
The company has a fabulous choice of materials. The Roman blind is superbly made with a proper mechanism. The material is top quality and the blind has an excellent finish.top quality blind at a great price. I will definitely buy from this company again.

August 12, 2026
Terrys logo

Reply from Terrys

We're so pleased to hear you had good communication and a great delivery service. It's wonderful that you found a fabulous choice of materials and are happy with the superb quality and finish of your Roman blind. Thank you for your kind words and for recommending us!
Kind regards, Terrys

Rated 5 out of 5 stars

Really happy with my curtains

Lots oh choice quick delivery

August 11, 2026
Terrys logo

Reply from Terrys

We appreciate your positive feedback on our wide selection and quick delivery. We are delighted you had a great experience with us.
Kind regards, Terrys

Rated 5 out of 5 stars

Faultless

Excellent advice buying Roman blinds (all new to me). Beautiful choice of fabrics which I was able to see as samples. Blinds are great and half the price of local company. Arrived much sooner than expected too.

July 22, 2026
Terrys logo

Reply from Terrys

We're delighted to hear you received excellent advice on Roman blinds and appreciated the beautiful fabric choices! It's wonderful that your blinds are great, offered at a competitive price, and arrived much sooner than expected.
Kind regards, Terrys

Rated 5 out of 5 stars

Great service goods well worth the price

Great service goods well worth the price

August 11, 2026
Terrys logo

Reply from Terrys

We appreciate your positive feedback on our great service and the value of our goods. We are so happy you are pleased with your experience.
Kind regards, Terrys

Rated 5 out of 5 stars

It arrived promptly

It arrived promptly - thank you very much

August 11, 2026
Terrys logo

Reply from Terrys

We are so pleased to hear that your order arrived promptly. Thank you very much for taking the time to leave such positive feedback.
Kind regards, Terrys

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look