Terrys Reviews 

24,339
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 5,681 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of fabrics, curtains, and bedding, noting that items arrive well-packaged, match online descriptions perfectly, and provide great value for money. Consumers also highlight the smooth and straightforward ordering process, alongside very fast delivery times, helpful measuring guides, and highly competitive pricing across their entire product selection. Some reviewers were not happy with delivery services, mentioning frustrating issues with couriers like Evri, delayed packages, or slow shipping times. A few people also noted receiving incorrect items or experiencing slow communication when trying to reach customer support for assistance.

What people talk about most

Product

Consumers find product quality and value to be very positive overall. Reviewers frequently highlight the wide... See more

Quality

Reviewers mention positive feedback about quality, highlighting well-made curtains, blinds, and duvet sets... See more

Delivery service

Users describe positive interactions with delivery_service, frequently highlighting smooth, on-time arrivals... See more

Price

Clients share positive opinions on price, consistently highlighting great value and reasonable costs for high... See more

Order

Customers report positive experiences with order processes, noting that everything is straightforward and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything! Terrys are a great company. I have purchased blinds, curtains and fabric from them. Their website is accessible, informative and wide ranging. Their fabrics are good quality and deliver... See more

Company replied

Rated 5 out of 5 stars

Easy to order ready made curtains. I found the measuring guides helpful and enabled me to purchase the correct size for my needs. Delivery was smooth and quick. Great quality curtains and value for mo... See more

Company replied

Rated 5 out of 5 stars

The curtains are lovely, very well made and a great price, good selection too. The customer service is fabulous - a small issue with one of the sets of curtains (eyelet instead of tape top delivered)... See more

Company replied

Rated 5 out of 5 stars

Excellent advice buying Roman blinds (all new to me). Beautiful choice of fabrics which I was able to see as samples. Blinds are great and half the price of local company. Arrived much sooner than exp... See more

Company replied



Company details

  1. Fabric Store
  2. Bedding Store
  3. Blinds Shop
  4. Curtain Supplier and Maker
  5. Furniture Store
  6. Home Goods Store

About Terrys

Written by the company

Established as a business in 1970, Terrys has successfully grown to be a significant retailer in the home furnishings space, online and in-store.

Terrys continues to be a family owned operation with the principles of great service, expert advice and high quality products at its core.

We have a strong bias for sourcing local with the vast majority of our suppliers based in the UK. In addition, we have key international partners to help ensure that overall we provide the highest quality at the best prices.

Terrys is one of the biggest fabric stores in the UK, with over 4000 fabrics available as we speak.

All of these fabric by the metre products can be ordered as finished custom made blinds and curtains through our bespoke making-up service.

And if that was not impressive enough we have thousands of dedicated made to measure blind products in Roman, Roller, Vertical, Venetian, Vertical, Day/ Night and Wooden Blind formats, plus Curtains in various headings, made to your exact requirements.

We also have a huge range of stocked Ready Made Curtains, Bedding, Cushions and Homewares, available now through our speedy and efficient delivery service.

Without our valued customers, Terrys would not be where it is today. Sincerely thank you for all your support and we welcome your important feedback whether that be about a great experience or if you are telling us how we can improve.


Contact info

4.8

Excellent

TrustScore 5 out of 5

24K reviews

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4.8

All reviews

(24,339)

5,646 reviews in the last 12 months

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Rated 5 out of 5 stars

Beautiful door curtains and speedy…

Beautiful door curtains and speedy delivery. Highly recommend

August 3, 2026
Terrys logo

Reply from Terrys

We're so pleased you're happy with the beautiful door curtains and the speedy delivery! Thank you for your wonderful feedback and high recommendation.
Kind regards, Terrys

Rated 5 out of 5 stars

Great choice of fabrics and at great…

Great choice of fabrics and at great prices. Good delivery service.

August 4, 2026
Terrys logo

Reply from Terrys

We're so pleased you're happy with our wide selection of fabrics, the great prices, and the efficient delivery service! Thank you for your wonderful feedback.
Kind regards, Terrys

Rated 5 out of 5 stars

Beautiful fabric

Beautiful fabric, great to have free samples. Very quick delivery

August 3, 2026
Terrys logo

Reply from Terrys

We're so pleased you found the fabric beautiful and appreciated the free samples! It's wonderful to hear you experienced very quick delivery.
Kind regards, Terrys

Rated 5 out of 5 stars

Great customer service

Ordered a Roman blind kit, and when some of the small parts went missing, Jim @ Terrys went above and beyond to send new parts to us. The Blind itself is nice and easy to construct.

August 18, 2026
Unprompted review
Terrys logo

Reply from Terrys

We're happy to hear that your Roman blind was easy to construct and that you found it nice. We're especially pleased that our team could assist you with the missing parts.
Kind regards, Terrys

Rated 5 out of 5 stars

Great curtains and quick delivery

Great curtains and quick delivery. Also quick return when incorrect product

August 3, 2026
Terrys logo

Reply from Terrys

We're so pleased you're happy with the great curtains and quick delivery. We also appreciate your understanding regarding the quick return process for the incorrect product. Thank you for your feedback!
Kind regards, Terrys

Rated 5 out of 5 stars

Service was great

Service was great. Product is great. Only point I would make is that I have always made my own Roman blinds and left the rods accessable to easily disassemble for washing. Terry's are sealed and looks good but will have to be unpicked for cleaning.

August 7, 2026
Terrys logo

Reply from Terrys

We're delighted to hear you're pleased with both our service and the product! We appreciate your feedback regarding the design of our Roman blinds and understand your preference for accessible rods for easier cleaning.
Kind regards, Terrys

Rated 1 out of 5 stars

very disappointed

I ordered 2 pairs of matching curtains for living room and bedroom both dark grey and both eyelet curtains, well I didn't get what I ordered instead I got the living room one's same curtains I ordered but in sliver then the bedroom one's was a completely different curtain in sliver plus they wasn't even eyelet one's so now I've had to order curtain rings and hooks not happy at all, I will not recommend this company nor will I be buying from them again, there were more curtains that I liked so all they needed to do was email me, very disappointed.

July 2, 2026
Terrys logo

Reply from Terrys

Thank you for your review, and we’re truly sorry to hear of your disappointment.

From looking into the details, it would appear that there was an error during the distribution and picking process, which resulted in you receiving incorrect curtains. We completely understand how frustrating this must have been, particularly as you had ordered matching curtains for two rooms.

We’re also sorry that you felt you were left without the opportunity to choose an alternative, as we would always want to help resolve an issue such as this where we can.

We couldn’t find any record of the matter being raised with our Customer Service team, and reaching out to us would have given us the opportunity to investigate and put this right for you. One of our Customer Service team will be in touch to see how we can assist.

We sincerely apologise for the inconvenience and disappointment caused.

Kind regards, Terrys

Rated 5 out of 5 stars

Needed some Faux leather to match my…

Needed some Faux leather to match my new lounge furniture and found Terry's by chance. Colour match was spot on and deliveries were very quick.

Highly recommended

August 5, 2026
Terrys logo

Reply from Terrys

We're so pleased to hear you found the perfect faux leather to match your new lounge furniture and that the colour was spot on! It's also wonderful to know our deliveries were quick.
Kind regards, Terrys

Rated 5 out of 5 stars

Gorgeous curtains.

Gorgeous, well made curtains at a very reasonable price and super fast delivery. Thank you.

August 8, 2026
Terrys logo

Reply from Terrys

We're so pleased you found your curtains gorgeous, well-made, and at a very reasonable price, and that you appreciated our super fast delivery. Thank you for your kind words!
Kind regards, Terrys

Rated 5 out of 5 stars

A very quick delivery & super…

A very quick delivery & super fabric.THANK YOU

August 7, 2026
Terrys logo

Reply from Terrys

We appreciate your positive feedback on the very quick delivery and super fabric! We are delighted you had a great experience.
Kind regards, Terrys

Rated 5 out of 5 stars

Top marks!

This is the first time I have ordered from Terrys, and I was impressed. The website was simple to navigate, so I easily found what I was looking for. Ordering was straightforward and the item was delivered promptly. Top marks!

August 7, 2026
Terrys logo

Reply from Terrys

We're so happy to hear that your first order with us was impressive. It's great that you found our website simple to navigate and the ordering process straightforward, resulting in prompt delivery. We appreciate your top marks!
Kind regards, Terrys

Rated 5 out of 5 stars

great choice

great choice, speedy delivery

August 7, 2026
Terrys logo

Reply from Terrys

We appreciate your positive feedback on our great choice and speedy delivery. We are delighted you had a great experience with us.
Kind regards, Terrys

Rated 5 out of 5 stars

Exactly as advertised

Exactly as advertised. A really good price. Quick delivery.

August 6, 2026
Terrys logo

Reply from Terrys

We're delighted to hear that our product met your expectations and that you were pleased with the price and quick delivery. Thank you for your positive feedback!
Kind regards, Terrys

Rated 5 out of 5 stars
Terrys logo

Reply from Terrys

We appreciate your positive feedback on our good quality and quick service. We are delighted you had a great experience with us.
Kind regards, Terrys

Rated 5 out of 5 stars
Terrys logo

Reply from Terrys

We are so happy to hear that you consistently receive excellent service from us. We truly appreciate your kind words and continued support.
Kind regards, Terrys

Rated 1 out of 5 stars

im still waiting for my order i done…

im still waiting for my order i done over 4 days ago not good service

August 17, 2026
Unprompted review
Terrys logo

Reply from Terrys

Thanks for your review. We have reach out requesting further information so we can help you.

Kind regards, Terrys

Rated 5 out of 5 stars

prompt delivery and friendly person…

prompt delivery and friendly person delivering it

August 5, 2026
Terrys logo

Reply from Terrys

We appreciate your positive feedback on the prompt delivery and friendly person delivering it. We are delighted you had a great experience with us.
Kind regards, Terrys

Rated 5 out of 5 stars

Delivery time was quick and the goods…

Delivery time was quick and the goods very well packaged,the curtains were good quality and the cushions came boxed so we're not squashed

August 5, 2026
Terrys logo

Reply from Terrys

We're so pleased to hear that your delivery was quick and the items were well packaged. We appreciate you noting the good quality of the curtains and that your cushions arrived un-squashed!
Kind regards, Terrys

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