Test Meter Group Ltd Reviews 

6,242
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 703 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and reliable delivery service, often receiving their orders the very next day, with excellent communication and tracking updates throughout the process. People are highly satisfied with the quality and design of the products, finding them accurate and meeting their specific needs. Many also highlight the superb customer service, helpful staff, and competitive pricing, making the overall ordering experience easy and pleasant. However, some customers experienced significant delivery delays, with items taking weeks to arrive or getting lost. A few other people also felt that their orders were incomplete, noting missing accessories or incorrect items upon arrival. Additionally, some reviewers reported receiving faulty or broken products that required repair or replacement.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently praising prompt and fast delivery,... See more

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with the quality and... See more

Service

Clients share positive opinions on service, with many reviewers consistently praising the excellent and quick... See more

Price

Consumers find price to be positive, with many reviewers consistently highlighting competitive and great... See more

Order

Customers had positive experiences with order, praising the quick, simple, and efficient ordering process and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The reasons for my purchase were:- Easy to navigate web pages Fair prices Good clear information regarding every product Have used Test Meter Group before The non contact voltage tester that... See more

Company replied

Rated 5 out of 5 stars

Great bit of kit that helps me diagnose between a bad adblue injector or a cracked/damaged dpf. I’ve found with the scanners I use that run launch software the NOx readings are always inaccurate, au... See more

Company replied

Rated 5 out of 5 stars

Brilliant,great prices brilliant customer service I had an issue with a digital manometer not pairing to my phone ,I returned it to Test meter in person luckily it’s close to me ,Nathan spent time... See more

Company replied

Rated 5 out of 5 stars

Needed to purchase a replacement MFT after a fire destroyed my previous unit. I picked the DiLog ALVA unit, as it met all of my requirements and supported tests on more RCD types than others costing m... See more

Company replied



Company details

  1. Safety and Work Wear Store
  2. Electrical Equipment Supplier
  3. Solar Energy Equipment Supplier
  4. Tool Store
  5. Tool Wholesaler

About Test Meter Group Ltd

Written by the company

Founded in 2004, Test Meter is the UK’s leading specialist in test and measurement equipment, with significant expertise in sales, calibration, repair, hire and professional electrical training.

From our UK headquarters in Leeds, we supply to Facilities Management, Schools/Universities/Colleges, Rail Industry, Manufacturers, Electrical Contractors, Heating Engineers and Building Surveyors worldwide.

With a broad range of instruments to select from, we understand that it can sometimes be difficult to find exactly what you are looking for, which is why our experienced support team is on hand to offer expert advice and guidance to get you the right instrument for the job.

We are stockists of AC/DC Clamp Meters / Battery Test Equipment / Digital Multimeters / Digital Refrigerant Manifold Guages / Earth Leakage Clamp Meters / Earth Testers / Flue Gas Analysers & Kits / Gas Leak Detectors / Insulation Testers / Multifunction Testers / PAT Testers / Power Quality Analysers / Solar PV Test Equipment / Test Leads / Thermal Imaging Camera / Voltage Testers and much more!

Our mission is to give you absolute peace of mind - top quality products & reliable services, expert advice, training, and excellent customer service with NO added fuss. To learn more, visit www.test-meter.co.uk

Test Meter: The UK’s #1 specialist in test and measurement equipment.

Written by the company

Free Delivery On Orders Over £249
Spend over £249 and get free standard delivery to most mainland UK addresses.
Next Day Delivery
With a huge range of products in stock, we are able to offer a range of express delivery options on many orders.
60 Day Returns Guarantee
We prioritise customer satisfaction over everything else and offer a full refund within 60 days of receipt of goods.
Membership Benefits
Including reward points, exclusive sales & discounts, monthly updates and more.
Customer Service
Our dedicated Customer Service team are available to help, Mon - Fri 8am - 5pm.
Impartial Advice
Having trouble finding something? Not sure which instrument is right for you? Our experienced support team will provide you with impartial advice and expert guidance so that you can be sure you're getting the most suitable products for your needs.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

6K reviews

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1-star

Asks customers to review

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Replied to 93% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(6,242)

664 reviews in the last 12 months

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Rated 1 out of 5 stars

Ordered the Smart Pat Kit and it…

Ordered the Smart Pat Kit and it arrived without the printer. I was not notified on purchasing that the printer was out of stock. There was no indication on the dispatch note which came with the delivery that anything was missing or still to come. I did get a refund for the missing printer and sourced one myself.

May 26, 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Jeff

Good morning.

Thanks for taking the time to get in touch.

I am deeply sorry for the issues with this order, where it's not uncommon for us to sometimes part ship core elements of the kit, I completely agree that this should have been accompanied with prior information.

I can see that the value of the printer has been refunded and should be back on your card shortly.

If I can help with anything else please don't hesitate to get in touch.

Best regards
Joseph Hancocks
Customer Services Manager.

Rated 5 out of 5 stars

Great company to deal with

Great company to deal with

May 14, 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Brian

Reading feedback like this completely makes our day. Our team works hard to provide a seamless experience from start to finish, so knowing that you found us great to deal with is a massive win for us.

Thanks for choosing Test-Meter—have a fantastic week ahead!

Gavin
Customer Service

Rated 5 out of 5 stars

PERFECT TIMING

PERFECT TIMING, GREAT SERVICE

May 12, 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Michael,

Thank you for taking the time to leave us such a positive review.

Timing is everything in this industry, and we are delighted that our service met your expectations. Your support means a lot to everyone here at Test-Meter, and we’ll be ready to assist you whenever you need your next piece of kit.

Kind regards,
Gavin
Customer Services

Rated 5 out of 5 stars
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Craig,

Hearing feedback like this absolutely makes our day! We pride ourselves on being there for our customers when they need us, so thank you for recognizing our team's efforts.

We truly appreciate your support and look forward to helping you again in the future!

Thanks
Gavin
Customer Service

Rated 5 out of 5 stars

Very prompt delivery and good technical…

Very prompt delivery and good technical support given. Highly recommend this company.

May 28, 2026
Unprompted review
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Steve,

We really appreciate your kind words! Fast delivery is one thing, but we know that having reliable technical support to back it up is what truly matters to our customers. It’s fantastic to hear that our team provided the support you needed.

If you ever need any more technical guidance down the road, you know where we are.

Warm regards,

Gavin
Customer Service

Rated 5 out of 5 stars

Great service

Great service i made an error when ordering and the customer service was great and super helpful, quick to help me rectify my mistake. delivery was nice and quick.

May 12, 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Nicola,

Thank you for the fantastic 5-star review! We totally understand that ordering slip-ups happen, and we’re just happy we could help get things back on track for you without any delay.

Hearing that you had a great experience with our team and received a quick delivery is exactly what we aim for.

Thanks for supporting Test-Meter, we are look forward to assisting you next time!

Gavin
Customer services

Rated 5 out of 5 stars

IET wiring regulations book bundle

The best value around that I could find fir all 3 electrical books and very prompt delivery.

May 21, 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Kevin,

Fantastic to hear! We aim to combine great value with speedy delivery, so we’re delighted that we hit the mark for all three of your electrical books. Thank you for choosing Test-Meter—we truly appreciate your support!

Look forward to assisting you again in the future.

Gavin
Customer services

Rated 5 out of 5 stars

Excellent service

Excellent service, delivered within 3 days, very pleased with the test meter. Very good company would deal with them again. 5 Stars.

May 21, 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Rodger,

Thank you so much for taking the time to leave us such a kind review! We’re absolutely thrilled to hear that your new test meter arrived safely within three days and that you're pleased with it. Knowing that you’d choose to deal with us again is the highest compliment our team could ask for.

Wishing you all the best with your new equipment, and we look forward to welcoming you back whenever you need us next!

Warm regards
Gavin
Customer Services

Rated 4 out of 5 stars

Best little kit I have purchased in ages

Best little kit I have purchased in ages

April 27, 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Phil,

Thank you so much for this fantastic feedback. We always aim to source reliable, practical equipment, so it’s incredibly rewarding to hear that your new kit has been such a great investment.

We truly appreciate your support of Test-Meter and look forward to helping you again in the future.

Best wishes,
Gavin
Customer services

Rated 5 out of 5 stars

5* service

Big thanks to Colin for all his help. Very easy to deal with
and super fast delivery.
Would recommend them going forward.

May 26, 2026
Unprompted review
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Mark,

Thank you so much for the fantastic 5-star review! We are thrilled to hear that you had such a smooth experience and that our team managed to get your order delivered super fast.

I’ll be sure to pass your kind words along to Colin—he’ll be delighted to know his help made a difference. We truly appreciate your recommendation and look forward to working with you again in the future!

Best regards,
Gavin
Customer Services

Rated 5 out of 5 stars

Always find what i need decent prices…

Always find what i need decent prices and quick delivery.

May 20, 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Carl,

Thank you for the positive feedback. We are delighted that you are happy with our product selection, competitive pricing, and fast delivery times. We appreciate your business and look forward to serving you again in the future.

Thanks
Gavin
Customer services

Rated 5 out of 5 stars
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi

Thank you for your review!

We’re pleased to hear you were happy with the professional and speedy service.

Your feedback is greatly appreciated, and we look forward to assisting you again soon!

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars

Great service and competitive pricing

Great service and competitive pricing. Items arrived carefully packaged, all in good order.

May 13, 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi

Thank you for your kind review!

We’re delighted to hear you were happy with the service, competitive pricing, and the care taken with packaging your items.

It’s great to know everything arrived in perfect condition. We really appreciate your support and look forward to helping you again in the future!

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars

Website very easy to use and delivery…

Website very easy to use and delivery was very quick and well packaged.

May 19, 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi

Thank you for your review!

We’re pleased to hear you found the website easy to use and that your order arrived quickly and well packaged.

We really appreciate your feedback and hope to see you again soon!

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars

Great website

Great website, easy to navigate and order arrived very quick. Overall great place to order from used this company many times over the years.

May 19, 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi

Thank you for your continued support over the years!

We’re delighted to hear you find the website easy to use and that your orders continue to arrive quickly.

It’s great to know you’ve consistently had a positive experience with us, and we really appreciate your loyalty.

We look forward to serving you again soon!

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars

Good price

Good price, good delivery

May 18, 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi

Thank you for your review!

We’re glad to hear you were happy with both the price and the delivery service.

We appreciate your support and hope to help you again soon!

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars

Great products

Great products, will aid me immensely on the safe conduct working with electrics

May 6, 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi

Thank you for your review!

We’re delighted to hear the products will be a great help in supporting safe working with electrics.

Safety is always the top priority, so it’s fantastic to know the equipment will make a real difference.

We appreciate your support and look forward to helping you again in the future!

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars

Brilliant,great prices brilliant…

Brilliant,great prices brilliant customer service
I had an issue with a digital manometer not pairing to my phone ,I returned it to Test meter in person luckily it’s close to me ,Nathan spent time with me to help me pair to my phone he couldn’t get it working,so he offered me another unit which was more expensive at the price I paid for the original unit
Would highly recommend ,grateful
Thanks again

May 20, 2026
Unprompted review
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi
Thank you so much for your fantastic review and recommendation. We’re really pleased Nathan was able to assist you and make sure you left with a working replacement unit.

We always aim to provide the best possible customer service and it’s great to hear you appreciated the time and support given.

Thanks again for your patience and kind words — we truly value your custom.

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars

Excellent service

I always use Testmeter for equipment etc as they have excellent selection and availabilty and great prices.

They always keep you updated with your order
Cannot fault.

May 15, 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi

Thank you for your continued support and kind feedback. We’re delighted to hear you always find our selection, availability and pricing to your satisfaction.

Keeping our customers updated throughout the ordering process is something we take pride in, so it’s great to know this has made a difference to your experience.

We really appreciate your loyalty and look forward to helping you again soon.

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars

Order was delivered very quickly

Order was delivered very quickly and to my satisfaction

May 15, 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi William

Thank you for your feedback!

We’re pleased to hear your order was delivered quickly and that you were satisfied with the service.

We appreciate your support and look forward to helping you again in the future.

Best Regards
Joseph Hancocks
Customer Services Manager

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