Test Meter Group Ltd Reviews 

6,243
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 703 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and reliable delivery service, often receiving their orders the very next day, with excellent communication and tracking updates throughout the process. People are highly satisfied with the quality and design of the products, finding them accurate and meeting their specific needs. Many also highlight the superb customer service, helpful staff, and competitive pricing, making the overall ordering experience easy and pleasant. However, some customers experienced significant delivery delays, with items taking weeks to arrive or getting lost. A few other people also felt that their orders were incomplete, noting missing accessories or incorrect items upon arrival. Additionally, some reviewers reported receiving faulty or broken products that required repair or replacement.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently praising prompt and fast delivery,... See more

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with the quality and... See more

Service

Clients share positive opinions on service, with many reviewers consistently praising the excellent and quick... See more

Price

Consumers find price to be positive, with many reviewers consistently highlighting competitive and great... See more

Order

Customers had positive experiences with order, praising the quick, simple, and efficient ordering process and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The reasons for my purchase were:- Easy to navigate web pages Fair prices Good clear information regarding every product Have used Test Meter Group before The non contact voltage tester that... See more

Company replied

Rated 5 out of 5 stars

Great bit of kit that helps me diagnose between a bad adblue injector or a cracked/damaged dpf. I’ve found with the scanners I use that run launch software the NOx readings are always inaccurate, au... See more

Company replied

Rated 5 out of 5 stars

Brilliant,great prices brilliant customer service I had an issue with a digital manometer not pairing to my phone ,I returned it to Test meter in person luckily it’s close to me ,Nathan spent time... See more

Company replied

Rated 5 out of 5 stars

Needed to purchase a replacement MFT after a fire destroyed my previous unit. I picked the DiLog ALVA unit, as it met all of my requirements and supported tests on more RCD types than others costing m... See more

Company replied



Company details

  1. Safety and Work Wear Store
  2. Electrical Equipment Supplier
  3. Solar Energy Equipment Supplier
  4. Tool Store
  5. Tool Wholesaler

About Test Meter Group Ltd

Written by the company

Founded in 2004, Test Meter is the UK’s leading specialist in test and measurement equipment, with significant expertise in sales, calibration, repair, hire and professional electrical training.

From our UK headquarters in Leeds, we supply to Facilities Management, Schools/Universities/Colleges, Rail Industry, Manufacturers, Electrical Contractors, Heating Engineers and Building Surveyors worldwide.

With a broad range of instruments to select from, we understand that it can sometimes be difficult to find exactly what you are looking for, which is why our experienced support team is on hand to offer expert advice and guidance to get you the right instrument for the job.

We are stockists of AC/DC Clamp Meters / Battery Test Equipment / Digital Multimeters / Digital Refrigerant Manifold Guages / Earth Leakage Clamp Meters / Earth Testers / Flue Gas Analysers & Kits / Gas Leak Detectors / Insulation Testers / Multifunction Testers / PAT Testers / Power Quality Analysers / Solar PV Test Equipment / Test Leads / Thermal Imaging Camera / Voltage Testers and much more!

Our mission is to give you absolute peace of mind - top quality products & reliable services, expert advice, training, and excellent customer service with NO added fuss. To learn more, visit www.test-meter.co.uk

Test Meter: The UK’s #1 specialist in test and measurement equipment.

Written by the company

Free Delivery On Orders Over £249
Spend over £249 and get free standard delivery to most mainland UK addresses.
Next Day Delivery
With a huge range of products in stock, we are able to offer a range of express delivery options on many orders.
60 Day Returns Guarantee
We prioritise customer satisfaction over everything else and offer a full refund within 60 days of receipt of goods.
Membership Benefits
Including reward points, exclusive sales & discounts, monthly updates and more.
Customer Service
Our dedicated Customer Service team are available to help, Mon - Fri 8am - 5pm.
Impartial Advice
Having trouble finding something? Not sure which instrument is right for you? Our experienced support team will provide you with impartial advice and expert guidance so that you can be sure you're getting the most suitable products for your needs.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(6,243)

665 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Simple great communication

Simple great communication. Arrived next day. Thank you

April 23, 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Mike,

Great communication is what we strive for, and we're so glad we hit the mark for you. It’s great to know your delivery arrived right on time. Thanks for the kind words and the 5-star review!

Many thanks
Gavin
Customer service

Rated 5 out of 5 stars

great price speedy delivery

great price speedy delivery

April 21, 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Robert,

Thanks for the great feedback! We know how important it is to get your tools on time without breaking the bank, so we're glad we could deliver on both fronts. Happy testing!

Regards
Gavin
Customer Services

Rated 5 out of 5 stars

Brilliant

Brilliant
No hassle
Great support

February 19, 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Matt,

This is wonderful to hear! Our team takes great pride in helping our customers find the right solutions. I’ll be sure to pass your kind words along to the crew.

Thanks for trusting us with your business.

Gavin
Customer service

Rated 3 out of 5 stars

Full refund given on faulty item

Full refund given on faulty item, however customer service at the beginning of the complaint could do with some improving.

April 2, 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Graham

Thanks for getting in touch.

I am sorry that you felt let down by the initial interaction.

Generally it's really beneficial for us to get products returned prior to sending replacement as we can ensure that a full investigation/appraisal is performed before replacing any products to ensure that the same issues don't reoccur.

It's good to hear however that upon hearing your preference for a refund this was arranged quickly and efficiently.

Best regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi

Thanks for your feedback—great to hear you found our service fast and efficient!
If we can help with anything else please don't hesitate to get in touch.

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars

Very straight forward to order and…

Very straight forward to order and received items within a couple of days

April 21, 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi

Thanks for your feedback—great to hear the ordering process was straightforward and your items arrived quickly.

If we can help with anything else please don't hesitate to get in touch.

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars

Professional service.

April 21, 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Daniel

Thanks for your kind feedback—we’re glad you found it informative and helpful!

If we can help with anything else please don't hesitate to get in touch.

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi

Thanks for your feedback!

We’re pleased to hear you found the service quick and efficient—exactly what we aim for.

We appreciate your support!

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 2 out of 5 stars

Absolutely shocking 😮

Parcel arrived was left on the door step. Given the cost I was shocked. Then opened up to find two months out of calibration and no offer of discount or any reply on why it’s not been tested and sent with a full 12 months I feel abit cheated to be honest

April 16, 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Peter

Thanks for getting in touch.

Thanks for taking my call you earlier, naturally I was somewhat alarmed to hear that we had not replied to your e-mail.

I was relieved to hear that this was because because you sent this to the couriers E-Mail address, as we take pride in responding to all our e-mails swiftly.

I believe the issue is now currently being swiftly being looked into.

Please can you re-send the e-mail to customerservice@test-meter.co.uk and we will do all we can to help.

Best Regards
Joseph Hancocks
Customer Services Manager.

Rated 5 out of 5 stars

Good comunication

April 21, 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Paul

Thanks for your feedback!

We’re glad you were happy with the communication and kept well informed throughout your experience.

Many Thanks
Joseph Hancocks
Customer Service

Rated 5 out of 5 stars
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi,

Thank you so much for the five stars! We’re thrilled to hear you had a positive experience with us. Enjoy using your new Hygrometer, and we look forward to assisting you again in the future.

Thanks
Gavin
Customer Service

Rated 5 out of 5 stars

Move from kane458 to Anton sprint pro 3

I'm happy with service and new devices anton sprint pro3 it does works a treat ,I'm kane gas analyser user however I'm happy with my anton sprint pro3 highly recommend it friendly to use and economic and advanced futures.

March 31, 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Yusf

Thanks for your feedback!

We're really pleased to hear you're happy with the service and enjoying your new Anton Sprint Pro 3.

It’s great to know you’re finding it user-friendly and a strong alternative.

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars

Absolutely Amazing

Absolutely Amazing

April 14, 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Irakli

Thanks so much!

We really appreciate your feedback.

If we can help with anything else please don't hesitate to get in touch.

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars

Fast delivery great service from the…

Fast delivery great service from the customer service aswell

April 13, 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Craig

Thanks for your feedback!

We're glad you experienced fast delivery and great support from our customer service team.

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars

Buying a new MFT

I used test meter to buy a new MFT, lots of information and great choice on the website.
Used in the past and willuse again in the future.

March 31, 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi

Thanks for your continued support!

We're glad you found the website informative and that the range helped you choose the right MFT.

We look forward to assisting you again in the future.

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars

First time ordering from TestMeter

First time ordering from TestMeter, product arrived safe and sound. Works as it should. Would order from them again the next time I’m looking for more equipment. Decent tracking as well, arrived in the time window specified. Plenty of options to update delivery if not at home at the time etc.

April 13, 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Andy

Thanks for choosing us for your first order!

Great to hear everything arrived as expected and that you found the tracking and delivery options helpful.

We’d be happy to assist you again next time you need equipment.

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars

Easy shopping experience

Easy shopping experience, fair price and delivered really quickly!
Can't fault that for service

April 13, 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi

Thanks for your kind feedback!

We're glad you found the process easy and the delivery quick.

We appreciate your support.

Best Regards
Joseph Hancocks
Customer Services Manager

Rated 5 out of 5 stars

I will be using them again

No problems it was delivered when it said it was gonna be delivered and a good price. I would recommend them and use them again.

March 30, 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Oliver,

We appreciate the feedback! Reliability and fair pricing are what we strive for at Test-Meter. It’s great to know we exceeded your expectations, and we look forward to serving you again soon when it needs calibrating.

Thanks
Gavin
Customer Service

Rated 5 out of 5 stars

Very Satisfied

Great website, made finding the correct item easy. Price was very good, and simple purchase journey. Email updates confirming order/dispatch and delivery.
Will definitely use again in the future.

April 8, 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Matt,

Thank you for the detailed feedback! We’re so glad you found our website easy to navigate and the process for your FGA seamless. We believe keeping you informed every step of the way is key, and we look forward to seeing you again in the future!

Thanks
Gavin
Customer services

Rated 5 out of 5 stars

Very speedy service

Very speedy service, could not be better. Competitive prices.

April 10, 2026
Test Meter Group Ltd logo

Reply from Test Meter Group Ltd

Hi Chris,

Thanks for the shout-out and 5 stars! We love hearing that we delivered a top-tier experience. We'll keep working hard to keep our prices sharp and our shipping fast!

Thanks
Gavin
Customer services

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look