Tetley UK Reviews 

180
•
TrustScore 1.5 out of 5

1.3

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Review summary

Created with AI, based on recent reviews

Evaluating 30 reviews, most reviewers were let down by their experience overall. Consumers frequently pointed out that the tea tastes extremely weak and watery, leaving them with little to no flavor in their daily cup. Many buyers explained that the teabags now feel much lighter and contain noticeably smaller amounts of tea leaves than they used to in the past. Some reviewers were not happy with a strange chemical or perfumed taste affecting their drinks and leaving an unpleasant sensation. A few other people also felt that the overall product quality has declined significantly over the recent years compared to traditional past standards.

What people talk about most

Product

Consumers find product dissatisfaction widespread, with many reviewers reporting that the tea tastes weak,... See more

Quality

Clients share negative opinions on quality, frequently reporting that the tea tastes weak, chemically, or... See more

Reviews shaping this summary

Rated 1 out of 5 stars

This month Tetley tea bags are just awful. I thought I had a bad batch but then looked online. Lots of people saying the same thing. I need two bags in one cup (NOT a pot!) to get anywhere near a norm... See more

Rated 1 out of 5 stars

I had the great misfortune of having to endure several cups of this monstrosity of a tea. Why anyone would choose to drink let alone spend good money on it I have no idea. If all you have ever known... See more

Rated 1 out of 5 stars

Don't know what you've done but the Tetley original is terrible. We thought it was the milk as our cuppa tasted chalky. But via using Scottish blend we discovered it wasn't our milk nor water but Te... See more

Rated 1 out of 5 stars

Be warned. This company has been bought out and the tea has completely changed and not for the better. The new perfumed flavour started slipping through around last Christmas, and I have finally stopp... See more


Company details

  1. Tea Store
  2. also in
  3. Coffee Store
  4. Tea Manufacturer
  5. Tea Market Place

Information provided by various external sources

Discover the best quality tea from Tetley. Buy tea online and enjoy your morning cuppa with the different tea flavour. Visit our website for a wide range of healthy teas.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

180 reviews

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No history of asking for reviews

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1.3

All reviews

(180)

30 reviews in the last 12 months

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Rated 1 out of 5 stars

What in earth

I so glad I've looked into this and read other people's comments as I though it was me. Both myself and my hubby have been and bought a new kettle and a new packet of tea thinking it was the water or old kettle syndrome that was making it taste gross.

January 15, 2024
Unprompted review
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Rated 1 out of 5 stars

Sadly disappointed

I, along with many others here, have noticed a massive decline in the quality of the taste of the tea. A lot say it is weak and no flavour which I can understand but the flavour I can taste coming through is like stagnant water, I can't stand the smell either. It was such a shock to me that I thought I had covid. Would also recommend Yorkshire Tea going forwards.

January 12, 2024
Unprompted review
Rated 1 out of 5 stars

What a disappointment

What a disappointment 😞 I have just started a new decaffeinated packet and oh dear what has happened to the taste. Like others I thought it was me but tried again this morning and don't want to finish it. Awful. Been a loyal customer for many years. So I am off to try the Yorkshire tea as others have suggested. Tetley you need to sort this out.
Great shame.

January 7, 2024
Unprompted review
Rated 1 out of 5 stars

No bloody taste

I know Tetley have changed their packaging to cardboard instead of plastic which is brilliant ,but where has the taste gone in the tea bags ,i thought I had lost my sense of taste because I have a bad cold .All I can taste is hot water ,they are awful ,and I have 2 big boxes to get thru .Come on Tetley stop ripping us off and rectify this cos you will lose all your customers .

December 23, 2023
Unprompted review
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Rated 1 out of 5 stars

Tetley lost its brand heritage

We have used Tetley tea for more than 30 years and enjoyed its consistent flavour. I am not sure what they have done this year but the heritage it has built up has gone out of the window..it’s no longer the product it was. We have stopped buying it now. For those looking for an alternative try the brand beginning with Y it’s a good option.

December 19, 2023
Unprompted review
Rated 1 out of 5 stars

Reduced amount of tea leaves in teabag!

I couldn’t taste my tea, thought I had covid or something! I just wasn’t enjoying my cuppa! I’d just opened a new BIG bag, and remembered I had a few left in a tin from the previous lot. What a shock! They had almost half a bag of leaves but the new ones were only 1/3 full! Do they think we won’t notice after buying them for 40 years and drinking them every day? Not any more!! I’ll try PG

December 14, 2023
Unprompted review
Rated 1 out of 5 stars

The tea has changed and not in a good way

So glad I looked this up. Like all the other comments I’ve been using and loving Tetley for 25 years. I thought the change was due to buying a big bag but no, a small box was just the same. Something has changed. The tea tastes weird, weak - different, not good. So like all the other reviews, Goodbye Tetley. My search for a replacement begins 😢

December 14, 2023
Unprompted review
Rated 1 out of 5 stars

Tetleys one-cup tea bags are the worst…

Tetleys one-cup tea bags are the worst tea bags off all brands, they are so weak. just put milk in hot water, pointless putting the tea bag in, i have been buying Tetleys for years, but its time to change brand i think, probably move to PG Tips

December 9, 2023
Unprompted review
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Rated 1 out of 5 stars

What has happened to tetley teabags

What has happened to tetley teabags ? I’ve used tetley for over 40 years but sadly I won’t be buying anymore. They are now lacking in flavour and I may as well be drinking a cup of hot water.
So disappointing!

December 1, 2023
Unprompted review
Rated 1 out of 5 stars

I have been using Tetley teabags for over 20 years…

I have been using Tetley teabags and Decaffeinated teabags for over 20 years however I have noticed a change in the taste and not for the better. They have a nasty metallic taste. At first, I thought it was because I had changed supermarkets but quickly realised that this was not the case after testing this theory out. I am afraid I will be trying other brands now possibly Yorkshire teabags.

November 25, 2023
Unprompted review
Rated 1 out of 5 stars

Tetley One-Cup teabags - AVOID!

Tetley One-Cup are to be avoided for any regular tea-lovers. The bags are smaller with less tea than other bags (hence the 'one-cup' tag line, as if anyone would seriously try and reuse a single bag?!), and no amount of brewing and stewing results in anything tasting like a conventional cup of tea - more like a cup of warm, brown milk. Useless, cheap, nasty - avoid.

November 13, 2023
Unprompted review
Rated 1 out of 5 stars

I’ve just opened a new box of Tetley…

I’ve just opened a new box of Tetley tea bags and they taste terrible!! I threw it away and tried again in case it was the cup, it’s not! I’ve always used Tetley but not any more! I’m so upset, I drink lots of tea. I’ve just seen many other reviews saying the same? It’s horrible, really nasty taste and colour! 11/11….edit. we’ve just tried Yorkshire tea and it’s really lovely, I’m so surprised, I always said I would never change from Tetley!

November 11, 2023
Unprompted review
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Rated 1 out of 5 stars

Pond water

Since Tetley have stopped sealing their tea bags they taste horrible and the colour is is awful I am definitely not buying another packet

November 11, 2023
Unprompted review
Rated 4 out of 5 stars

Weevils?

I'm shocked at all the negative reviews!
I'm wondering if there's something wrong with me, as I can't say the tea tastes different, or is weaker and my bags don't break! 😳 Maybe I'm just a peasant?
Honestly, I can't say the t bags have changed! I like the fact that there Isn't any plastic in the bags anymore, this means I can compost them with ease...before I was breaking them open to add to my garden compost!
The only negative I've noticed was the live stock addition recently, I noticed some white 'grit' on the box...which soon spread throughout my utility room! On examination with a magnifying glass, I could see the 'grit' was in fact moving! We had an infestation of pinpoint sized weevils...same as we used to get in flour many years ago, but we add a dry bay leaf now. Shame about customer support too, because they just ignore my questions asking them to confirm what the live stock actually is!
I haven't stopped buying the tea, and appreciate the vouchers Tetley sent me...but I would appreciate an answer!

October 7, 2023
Unprompted review
Rated 1 out of 5 stars

Tetley Tea Taste is not the same anymore

Tetley Tea is the only tea I drink. I have also noticed that the taste is no longer what it was.
I have to use two tea bags to the taste
Is this due to cost savings? Reducing the amount in the bag?
Has Tetley responded to anyone regarding this?

November 6, 2023
Unprompted review
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Rated 2 out of 5 stars

I have drank Tetley for over 40 years…

I have drank Tetley for over 40 years and enjoyed it till recently! I find it does not taste the same to me any longer! I thought it might be me but after seeing all the similar reviews I know it is not me but Tetley which has changed to an inferior blend! I will be seeking a substitute that is as close to Tetley as it was before they decided to go the inferior route, no doubt for profits! Shame on Tetley! This will only hurt them! Another loyal customer disappointed!

November 4, 2023
Unprompted review
Rated 1 out of 5 stars

Tetley tea bags are no longer the brew…

Tetley tea bags are no longer the brew that was. They are grey color when brewed, do not have enough taste and no matter how long the tea bag is left in the cup the flavour does NOT 'flood through'.
Disgruntled customer who misses the good old days of top tea bags....

October 27, 2023
Unprompted review
Rated 2 out of 5 stars

Tetley Tea: You let me down!

I’ve been a loyal fan of Tetley since I switched from PG in the early eighties.
I’m a big tea drinker and thought the fairly recent change in flavour of Tetley and weakness of the brew was down to maybe a one-off ‘rogue’ batch. But no, our new purchase is equally as poor. My family say the same.
Never thought I’d change or have to switch.
Just calculated we’ve purchased/used at home between 100,000 - 120,000 Tetley tea bags over the years!
Sadly it’s goodbye Tetley and we now start the search for a new decent cuppa.
Important stuff!

October 23, 2023
Unprompted review

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