Textellent Reviews 44

Textellent is a 10! Irene has the patience to share. She works with a smile no matter the situation. Always providing a resolution and staying engage to the end. Thanks Textellent for your choice of a team.

Ilove
Very
Exellent

The onboarding experience went well. Evelyn was very attentive. She made sure that I was well taken care of.
The 10DLC Compliance was a breeze thanks to her help.

Irene is very knowledgeable. She helped me from start to finish. Excellent service.

The customer service team is incredibly helpful and the platform is very user-friendly. Thank you!

Account Expert Cindy Miller did a fantastic job walking me through all the features. While I've been a Textellent user for more than 5 years, it had been a long time since I had an overview of the features and how I could use them. This review confirmed my commitment to keep using the service moving forward.

I am a long time user of Textellent but needed some guidance to make update changes. John Manacop was very helpful in making those changes. But also suggested ways to improve our experience with Textellent. This helped us to provide additional information to our clients at a lower cost. It is not easy to get support like that. John Manacop is an invaluable employee.

I am extremely happy to have this company since they fit all my needs when I need it most. They are extremely efficient and the support is incredible. I hope it stays that way for many years. 🙏🏼🫶🏼

Alvin was beyond exceptional. He was patient and made sure I understood every step of the way!

Alvin is awesome, he help me setup Textellent. The system works great. I used Textellent in the past and now I am back again because the system is excellent.

PS: Alvin provide excellent customer service and deserve a 20% salary increase.

They are always there to assist you.
The technical support teams are great.

Working with Textellent has made communication with our clients much easier. We can contact them and receive a response within minutes. Halloween was a Blast with our Text Blast!!

We want to thank John for his professional and excellent support today for ensuring our team is updated on using our programs is working to the fullest potential! We are humbly grateful! Thanks a bunch for everything!!!!
Looking for to working with him anytime!
Happy Thanksgiving to him, his family and the entire Textellent team! AWESOME!!!

Great service no time waiting and helpful staff

Fantastic customer support! The response time is instant and issues are resolved quickly. You're in contact with people in real time versus automation. It makes the experience even better!

Textellent services is an excellent service. They have helped me streamline my customer base and contacts. Including scheduling appointments and more. They customer service is great.

They offer a great service. I am able to be in touch with my clients during the year but specially during tax season. My clients are able schedule their own appointments or text us for one, as well as any questions.

This has been working very well for me and saved so much time so I can focus on helping people. I like the flexibility of making this work for my business. Highly recommend and the customer service is to notch!

The program has been very helpful in keeping me in touch with the client allowing them for a fast answer.