Efficiency is the name of the game, and Text Request is the ultimate teammate. We needed an SMS solution that could keep up with our pace without the usual technical headaches. They delivered a platfo... See more
Company replied
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See what reviewers are saying
If you've dealt with services like this before, you'll understand when I say, this was the first that didn't feel icky. 'no thanks, we wouldn't use that feature' and that was the end of the upsell. W... See more
Company replied
In typical sales person fashion, the sales guy said that the 800 number we opted for would be set up within 24-48 hours and it was more like 3.5 business days. I was already down and needed it to be... See more
Company replied
Text Request is a great business texting software. Our team uses the web-based version and the mobile app version of the software. Text Request uses our business' landline's phone number to allow us t... See more
Company replied
Company details
- #186 of 245 best companies in Business to Business Service
- #9 of 14 best companies in Automation Company
- #21 of 46 best companies in Internet Marketing Service
- #156 of 341 best companies in Software Company
- #38 of 79 best companies in Software Vendor
- #28 of 57 best companies in Telecommunications Service Provider
Written by the company
Text Request is a business texting software that directly connects your business to your customers through the unmatched engagement power of text messaging. Upgrade your business phone number to send and receive text messages without losing voice capabilities. Our business texting software empowers growing franchises and small businesses to scale through mass messaging (bulk messaging), payment links, appointment reminders, Google review management, SMS marketing, and more. Get 5-star customer service, user-friendly interface, SMS API, and a simple 10DLC registration process that provides white-glove support no matter your plan. We also include a mobile app, Chrome extension, and desktop version, so your team can text the way they want. Our founder saw businesses struggle with unanswered cold calls, unread emails, personal phone switching, and valuable time lost. That’s why we’ve gone all in on building a deeply engaging text conversation platform that scales to the needs of your business. Text Request is the cost-effective solution to streamline your messaging, so you can increase retention rates and revenue.
Text Request. Ignite Customer Engagement
Written by the company
- The text messaging service crafted to cut through the noise, so you can connect with customers anytime, anywhere.
- Request and collect secure payments by text. Track requests and revenue all in one place.
Quick and accurate 10DLC registration
We will walk you through the registration process.
Our support team is committed to ensuring your 10DLC registration gets approved in a timely manner. Although not everyone gets approved, our success rates are much higher than our competitors.
Contact info
417 Market Street Suite 201, 37402, Chattanooga, United States
- 4232180111
- info@textrequest.com
- www.textrequest.com
Text Request
4.4
Excellent
449 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy app Easy life
I feel that TextRequest makes my life easier because I can notify or inform any person about personal, business or medical matters when they don´t take the call. Also, it´s better because they have all the information wrote and avoid any misunderstanding
November 4, 2024
Unprompted review
Reply from Text Request
Thank you so much for this awesome review, Happy to hear that you and your patients are enjoying it.
Extremely helpful!
I started using TextRequest, and I couldn't be happier with the experience. It is user-friendly, making it easy to communicate with clients. The notification system is reliable, ensuring I never miss an important message. I also appreciate the ability to organize conversations. Overall, I highly recommend it to any business looking to enhance their customer interactions.
October 30, 2024
Unprompted review
Reply from Text Request
Anette, thank you for leaving us this review. I'm going to pass it along to our team!
Seriously amazing software and support
Seriously amazing software and support. We were approved 10DHL in one hour. The service provider we came from took 3 months. You can't go wrong with this service.
October 21, 2024
Reply from Text Request
Thank you for leaving us a review. I am so happy to get your 10DLC registration all done.
Easy to use and has increased…
Easy to use and has increased communication with customers and employees
October 24, 2024
Unprompted review
Reply from Text Request
thank you for this review. Glad you find Text Request easy to use.
Reply from Text Request
Thank you for leaving us a review. Glad you find Text Request helpful and our team honest.
EMR Integration Saves My Hands!
The app works well! I'm particularly excited about being able to integrate it with Prompt to quickly sent patients texts. That alone saves me hours every week.
October 22, 2024
Unprompted review
Reply from Text Request
Jordan, thank you for leaving us a review. I'm happy to hear that you save hours every week.
It has provided me with a great…
It has provided me with a great services, would recommend it.
October 22, 2024
Unprompted review
Reply from Text Request
Thank you for leaving us a review and recommending us.
The best app and so easy to use
October 20, 2024
Unprompted review
Reply from Text Request
Thank you for leaving us a review.
Game Changer for Client Communication!
My overall experience with Text Request has been fantastic. It's helped streamline client communication, saving me time and effort while ensuring my messages are delivered on time and reach the right people. The ROI has been clear with better customer responses, and I feel much more in control of my outreach. Text Request is definitely a tool I’d recommend for any business looking to enhance customer communication.
October 21, 2024
Unprompted review
Reply from Text Request
Monisha, thank you so much for leaving us a review. So happy to hear that you see a clear ROI from using Text Request.
Great Resource
A great resource for our company! We use it on a daily basis, and a great way to communicate with clients. User friendly with a helpful support team.
October 15, 2024
Unprompted review
Reply from Text Request
Veronica, thank you for leaving us a review. Please reach out to success@textrequest.com if you have any questions.
Easy to Use
The experience using Text Request so far has been excellent. From navigating the website, to scheduling a demo, to using it day-to-day in our Public Housing Agency, Text Request has been fantastic. It's easy to use and the platform is simple to navigate. It does exactly what we need it to do.
October 10, 2024
Reply from Text Request
Amanda, thank you so much for leaving us this review. Happy to hear it's useful and really easy to use.
Easy to use and great features!
October 15, 2024
Unprompted review
Reply from Text Request
Thank you for this review Ashlee!
This is a great program for texting…
This is a great program for texting groups. They are also good at tech. support to help you!
October 10, 2024
Reply from Text Request
Thank you for taking the time to leave us a review.
Top notch support and ease of use
The ease of use and level of support was both top notch and critical to who we chose to use for text messaging for our business. Text Request was hands down the best at helping out and making it easy for us to get setup and use right away.
October 11, 2024
Unprompted review
Reply from Text Request
Thank you so much for his review. I'll let our success and support teams know you appreciate them!
Easy to use and manage
Easy to use and manage! Use it daily for communication with customers!
October 8, 2024
Unprompted review
Reply from Text Request
Thank you so much for leaving us this review.
Be honest and explain cost more…
Be honest and explain cost more effectively.
I never recieved a call or email back regarding my refund. I canceled before 30 days.
October 3, 2024
Reply from Text Request
Thank you for leaving us a review. I have talked to success and they will be reaching out to you shortly.
Happy Customers!
Love using this and our customers appreciate being able to connect easily with us!
October 3, 2024
Unprompted review
Reply from Text Request
Ashley, thank you for leaving us a review.
Reply from Text Request
Thank you for this review.
Staffing Agency: 5 star rating
Text Request is an outstanding service! It's extremely user-friendly and intuitive to use. It offers us the ability to maintain effective communication with our clients and staff seamlessly. Its features are highly efficient, helping us streamline our communication process like never before. Highly recommended for its simplicity, functionality, and great user experience. A must-have tool in your business communication toolkit. Five stars without a doubt!
September 24, 2024
Reply from Text Request
Pamela, thank you for leaving us a review. So happy to hear that you value Text Request. Please reach out if you ever have any questions.
It is an overall efficient
It is an overall efficient, simple, and straight forward system that makes communication visible and accessible to everyone on our team.
September 24, 2024
Unprompted review
Reply from Text Request
Decire, thank you for leaving us a review.
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