They used to be a fantastic company.....but they've turned too capitalistic, and forgotten what made them a fantastic company. Now it's pay for anything and everything, and as soon as something i... See more
Company replied
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See what reviewers are saying
TH3D stands out among most other 3D printing companies. Their products are top of the line, staff is knowledgeable & courteous, and they stand behind their products. Aside from the quality of their pa... See more
Company replied
TH3D's unified firmware is a breeze. It makes compiling Marlin so much easier. From a noobie's perspective, stock Marlin is incredibly daunting. I spent two weeks trying to get stock Marlin to work an... See more
Company replied
Great product offering and fully explained descriptions. I ordered a B stock flex plate for the CR10S5, and cant really even tell its blemished (which is stated on the store page). Got an amazing disc... See more
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Company details
Written by the company
We're a small business located in Hobart, IN. Our focus is on quality products that we've personally vetted and top notch customer service. The 3D printing market is full of sellers who don't stand behind their products so if you want a company who cares about what they sell and their customers give us a shot! Don't take our word for it. Check out all our awesome reviews we have from many happy customers. We think you'll like our approach to helping our customers and the quality products we offer. If we don't use it ourselves, we will not sell it.
Contact info
840 S. Lake Park Ave., 46342, Hobart, United States
- (312) 858-8433
- support@th3dstudio.com
- www.th3dstudio.com
3.7
Average
166 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Adhesions issues - Gone!
I saw Bed Cement on Tik Tok and decided to try it instead of a glue stick. And I love it ! The adhesion issues are virtually gone now! I will fully recommend this to everyone I can
December 28, 2023
Reply from TH3D Studio LLC
Hi Robert Noon,
Thank you so much for taking the time to share your positive experience with our Bed Cement! We're thrilled to hear that it effectively resolved your adhesion issues. Your recommendation means a lot to us, and we appreciate your support. If you ever have any more questions or need assistance, feel free to reach out. Happy printing!
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Best source for 3D printing!!
So I joined here namely to thank the firmware developers of TH3D. I have an original ender 3 which I have upgraded heavily. Well a couple weeks ago I finally decided to upgrade the board with a BTT skr mini 3.0, and what a nightmare it was I couldn't get it to do a thing with the stock firmware. After 2 weeks of pulling my hair out I came across TH3D unified and figured if $5 has a chance of solving the issue it's worth it. Well best darn $5 ever!!! I've never compiled firmware and never used visual studio and with the short TH3D videos and instructions in the firmware I was up and running in under and hour and this thing is like a whole new printer absolutely amazing. Thank you guys so much you rock!!!
December 8, 2023
Unprompted review
Reply from TH3D Studio LLC
Thank you so much for taking the time to share your experience with TH3D Studio! We're thrilled to hear that our firmware and support made a significant difference in upgrading your Ender 3 with the BTT SKR Mini 3.0. It's fantastic to know that our TH3D Unified firmware and instructional resources were helpful, and we're delighted that your printer is now performing like a champ.
If you ever have more questions or need assistance in the future, feel free to reach out. Happy printing, and thanks again for choosing TH3D Studio!
Quick delivery and great product.
October 26, 2023
Reply from TH3D Studio LLC
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you received your order quickly and are happy with the product. If you ever have any questions or need assistance in the future, feel free to reach out. We appreciate your support!
Reply from TH3D Studio LLC
Thank you so much for taking the time to share your positive experience with TH3D Studio! We're delighted to hear that our quick responses, knowledgeable answers, and comprehensive database have met your expectations. If you ever have more questions or need assistance, feel free to reach out. We appreciate your support!
Got what i ordered
Got what i ordered. Never received a shipping confirmation/tracking info (yes, i checked spam) but it showed up in ~5 days from order anyway. Easy install, exceptional documetation. Was up and running in under an hour.
November 24, 2023
Reply from TH3D Studio LLC
Thank you for your fantastic review! We're delighted that your order arrived swiftly and the installation process was a breeze with our documentation. If you ever require tracking information in the future, don't hesitate to reach out to our support team, and they'll be happy to assist you. Additionally, you can find tracking details on the order page on our TH3D website. We appreciate your business and look forward to serving you again!
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Great product and even better people!
Great product and even better people!
Have great product and support is top notch.
November 24, 2023
Reply from TH3D Studio LLC
Thank you so much for your kind words! We're thrilled to hear that you're enjoying our product and that our support has met your expectations. If you ever have any questions or need assistance in the future, feel free to reach out. We appreciate your support!
Customer service is the best I've ever…
Customer service is the best I've ever used.the shipping is super fast. The knowledge they have of their products is top notch. They make you feel like your business very important to them.
November 24, 2023
Reply from TH3D Studio LLC
Thank you so much for your fantastic review! We're thrilled to hear that you've had a positive experience with our customer service, fast shipping, and product knowledge. Making you feel valued is our priority, and we appreciate your business. If you ever have any questions or need assistance, feel free to reach out. We're here for you!
Customer service is great
November 24, 2023
Reply from TH3D Studio LLC
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our customer service. If you ever have any questions or need assistance, feel free to reach out. We're here to help! Thanks for choosing TH3D Studio.
Great place to buy from
Great place to buy from! Great products at good prices and prompt shipping.
November 24, 2023
Reply from TH3D Studio LLC
Thank you so much for your fantastic review! We're thrilled to hear that you had a positive experience with TH3D Studio. Providing great products, fair prices, and prompt shipping are priorities for us. We appreciate your support and look forward to serving you again in the future! If you ever have any questions or need assistance, feel free to reach out. Happy printing!
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Great customer service and documentation
Support staff had quick turnaround time to provide me missing tracking number. Received part an had no issues installing per their documentated videos.
November 24, 2023
Reply from TH3D Studio LLC
Hi Brian,
Thank you so much for taking the time to share your positive experience with TH3D Studio! We're thrilled to hear that our customer service and documentation met your expectations. We're always here to help, and it's fantastic to know that our support staff could assist you promptly. If you ever have more questions or need assistance in the future, feel free to reach out. We appreciate your business and look forward to serving you again.
th3d is honest website and they do what they say.
th3d is outstanding they have everything you need for your printer.
November 24, 2023
Reply from TH3D Studio LLC
Dear Tom,
Thank you so much for your kind words! We're thrilled to hear that you find TH3D Studio to be an honest and outstanding resource for all your 3D printing needs. If there's ever anything more we can assist you with, feel free to reach out. Happy printing!
Great Service
Great service and prompt delivery of product. Just wish shipping cost could be a bit lower. $12 shipping is high for an item that just cost $19.
November 24, 2023
Reply from TH3D Studio LLC
Update: We now offer free shipping for orders $60 or more! :) Hope this helps.
Hi Dave,
Thank you for your positive review and feedback! We're delighted to hear that you were pleased with our service.
We wanted to provide some additional information regarding the shipping cost. The shipping price is determined by the shipping carriers, and it's based on factors such as package weight and delivery location. The item you ordered, being a 3lb shipment, incurs a higher shipping cost.
Additionally, shipping rates can vary based on the destination, and some states may have higher shipping costs. We understand your concern about the shipping cost and want to assure you that we're continually exploring options to optimize our shipping processes and negotiate the best rates possible.
We truly value your business and appreciate your understanding. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to let us know.
Excellent service and fast responses
Excellent service and fast responses. I will definitely be purchasing and making this shop my go to for my 3 D printing
November 24, 2023
Reply from TH3D Studio LLC
Hi Jose,
Thank you so much for your glowing review! We're thrilled to hear that you've had an excellent experience with our service and appreciate your trust in TH3D Studio. We look forward to serving you for all your 3D printing needs and making your shopping experience even better in the future.
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Great For Continental USA users.
Products are of good quality and work well.
Easy to order and pay.
BUT - Beware of shipping costs to EU/UK
November 24, 2023
Reply from TH3D Studio LLC
Hi Andy,
Thanks a bunch for sharing your positive experience with TH3D Studio! We're delighted that you're pleased with the quality of our products and found the ordering process convenient.
We understand that shipping costs to the EU/UK might seem high. It's important to note that these costs are determined by external factors, and unfortunately, we have limited control over them. However, we're actively exploring options to make shipping as cost-effective as possible for our valued customers.
If you have any specific suggestions or if there's anything else we can assist you with, please don't hesitate to reach out. Your feedback is incredibly valuable to us.
Appreciate your understanding, and thanks again for choosing TH3D Studio!
Reply from TH3D Studio LLC
Hi Don,
Thank you so much for taking the time to share your positive experience! We're delighted to hear that our fast shipping and product met your expectations. If you ever have any questions or need assistance in the future, feel free to reach out. We appreciate your support!
Wonderful company
Overall amazing products, service, support, etc. Highly recommend checking out what this amazing company has to offer and all the hard work they put into it to ensure quality.
October 27, 2023
Reply from TH3D Studio LLC
Hi Eli,
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our products, service, and support. We truly appreciate your recommendation and are grateful for your recognition of the hard work we put into ensuring quality. If you ever have any questions or need assistance, feel free to reach out. We're here for you!
~Tim
Reply from TH3D Studio LLC
Hi Paulo,
Thank you so much for taking the time to share your positive experience with our custom software for the Creality Ender 3 Pro. We're thrilled to hear that you found it easy to customize and compile. If you have any further feedback or if there's anything else we can assist you with, feel free to reach out. We truly appreciate your support!
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Great deal and fast shipping
Excellent deal on great filament. The colors are amazing and the price was just right.
October 27, 2023
Reply from TH3D Studio LLC
Thank you, TexasLeo! We're thrilled to hear you're loving our filament. We strive to offer top-quality products at the best prices. If you ever need more, you know where to find us. Happy printing! 😊🎨🖨️
Smooth sailing
It was easy to find what I was looking for and the order process was easy and straightforward. My order shipped promptly and arrived quickly. I have not installed it (EZABL) yet, but the three previous units worked flawlessly. I expect the same from this one and I know if I have a problem or need assistance TH3D will support their product. That’s what they do.
October 27, 2023
Reply from TH3D Studio LLC
Thank you for your fantastic feedback! We're delighted to hear that your shopping experience with TH3D was smooth and that your previous units worked flawlessly. We're confident that our EZABL will meet your expectations too. Should you ever need assistance or encounter any issues, please don't hesitate to reach out – we're here to support you. We appreciate your trust in us!
Th3D does and exceptional job on Communicating, Service and a Awesome Experience
Th3D does and exceptional job on communicating, service that goes beyond what you might get from other companies. If you have any questions they do whatever they can to help you resolve it. Thank you for a great experience.
October 25, 2023
Reply from TH3D Studio LLC
Thank you so much, John! We truly appreciate your kind words and are delighted to hear that you had a great experience with TH3D Studio. Our team is dedicated to providing exceptional service and support, and we're always here to assist with any questions or concerns. If you ever need assistance in the future, don't hesitate to reach out. We look forward to serving you again!
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