Thamesgaragedoors Reviews 9

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

4.3

Excellent

TrustScore 4.5 out of 5

9 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very happy with my refurbished door

My garage door was useless: difficult to open and close and not at all secure. A phone call to Thames Garage Doors resulted in a prompt visit to assess the situation followed by a date for fixing the door and making it more secure. That was done promptly and efficiently and I am very happy! Thank you gentlemen.

April 16, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

My garage door

My garage door, which Thames fitted in 2018, started to have problems in closing properly. I rang and spoke to Alex, and Duncan was there the next working day to fix it, which he did. I wish all companies were as friendly and efficient as this one.

May 19, 2025
Unprompted review
Rated 5 out of 5 stars

I highly recommend Thames garage

I highly recommend Thames garage door. If you are looking for a rare, honest company look no further. I have used Thames garage before for my previous house garage door issue and was happy with their work so after moving to a new neglected place and finding it’s motorised garage door has fallen to one side due to mishandle, scraping against the frame and without an emergency key in case motor failed, I contacted Thames garage. After survey, Alex advised me that it can be repaired with less costs than changing the whole door while other garage companies only wanted to replace door which is in good condition. Alex and Duncan both readjusted door back to position, a large gap above door was covered with plastic garage wind shield, an emergency unlocking system installed with two spare keys, metal bars were oiled and serviced, all for half price of a new door!
My garage door looks as good as new.
I will reach out to them again in future.

February 5, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Service

I am bound to say that I was amazed at the service. I phoned the previous day and they were there the next morning at 9am.
I was further amazed that Duncan said he was able to carry out the repair to the garage door, then and there.
The door was in a terrible state but was renewed to full working ocondition in short order.
I cannot recommend Thames Garage Doors too highly. They are simply fantastic.

October 16, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Garage Door Replacement Service

Really pleased with the work delivered as promised and finished to a high standard. We made the right choice in choosing brothers Alex and Duncan of Thames Garage Doors who gave us every confidence in their ability and professionalism. We now have a useable garage door for the first time in years. Thanks guys!

August 21, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

My garage door was stuck open and…

My garage door was stuck open and Thames Garage Doors responded the same day. Not only were they able to close the doors but knew very quickly what the problem was and repaired the mechanism without the need to new parts. Duncan was friendly and helpful and clearly knew what he was doing.

April 11, 2024
Unprompted review
Rated 5 out of 5 stars

Great new garage doors

We are very pleased with our new garage doors, provided and fitted by Thames Garage Doors. The doors are smart, sturdy, easy to use, secure and good value. From quotation to installation, the process was straightforward and efficient, and the doors were installed on time as promised, Alex and Duncan are really decent, helpful, honest and courteous people and we wouldn't hesitate to recommend Thames Garage Doors.

December 18, 2023
Unprompted review
Rated 5 out of 5 stars

Very friendly

Very friendly, helpful and informative. They have installed a new large door for me, and its so smooth, quiet and efficient. Great job, well done. Striongly recommend.

December 8, 2021
Unprompted review
Rated 5 out of 5 stars

Great automatic garage door

Really glad we chose Thames Garage Doors to replace ours in Tottenham. A local family company, great communication, clear options and prices, brilliant service and a really good, neat and attractive job done as soon as they could get the door. Highly Recommended.

July 5, 2020
Unprompted review
Advertisement

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look