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Rated 1 out of 5 stars

Abhrajit kundu in logo ki bass ki kuch bhi nhi hai in logo ko bass batein badi badi karna ata hai or jab kam ka tym ata hai to ye log gayab ho jate hai sabse ghatiya agar kisi ko words dete hai to usk... See more

Rated 1 out of 5 stars

Bought two iPhones from Ideal World, turned out to be ‘refurbished’ by AzTech. Received with no paperwork, or information. One is fine, the other has constant varying problems, such as no sound on cal... See more

Company replied

Rated 5 out of 5 stars

I came across The Aztech when looking for a refurbished iPhone. Excellent quality and very fast delivery. Earlier this week I ordered 2 Ocelot gaming headsets as Christmas presents for my nephews (a... See more

Company replied

Rated 1 out of 5 stars

Emailed them about my samsung S9 refurbed phone from ideal world not sure how long if takes to reply to an email but 5 days and counting doesn't look too promising.

Company replied

Company details

  1. Electronics Store

Information provided by various external sources

The AzTech is your portal to discover and experience new products and services from true entrepreneurs. Here you will find our collections from the latest companies looking to shake up the industry whilst getting an insight into their background stories and how they came to be. By joining our community you will be the first to benefit from the latest offers from our partners as well as having the opportunity to Contribute to the development of the next wave of products.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

34 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Abhrajit kundu in logo ki bass ki kuch…

Abhrajit kundu in logo ki bass ki kuch bhi nhi hai in logo ko bass batein badi badi karna ata hai or jab kam ka tym ata hai to ye log gayab ho jate hai sabse ghatiya agar kisi ko words dete hai to usko pura bhi kiya jata hai but in logo se kuch nhi hota guys to be honest don’t trust Aztech software, guys if you want save your money and time so please don’t and invest this company. If you do 100% you’ll regret it’s my promise to you.

March 4, 2026
Unprompted review
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Rated 1 out of 5 stars

Samsung S9…refurb

Emailed them about my samsung S9 refurbed phone from ideal world not sure how long if takes to reply to an email but 5 days and counting doesn't look too promising.

June 14, 2022
Unprompted review
The Aztech logo

Reply from The Aztech

Hi,
We do sincerely apologise for the delay in replying to your email.
As mentioned, you are Ideal Worlds customer and your warranty lies with them. Sorry we cannot assist you further and we hope you get the resolution you require.
Kind regards
The Aztech

Rated 1 out of 5 stars

I bought McAfee antivirus and it’s…

I bought McAfee antivirus and it’s stops the installation on 81%. I reported and emailed with screenshots but nobody responded. Ridiculous customer service

March 2, 2022
The Aztech logo

Reply from The Aztech

We are very sorry that it took longer than expected to reply to your email. Although this issue seems to be a system conflict not a product fault, we have issued a full refund as a gesture of goodwill.

Rated 5 out of 5 stars

Fast

Fast delivery. And great customer service

November 20, 2021
The Aztech logo

Reply from The Aztech

Hi Nicole.
Thank you for the positive review. We are happy that you are happy with our services. Have a great Christmas!

Rated 5 out of 5 stars

Well done AzTech and thank you. 😃

UPDATE:
I have changed my rating to 5 star from 1 in light of the response from AzTech.
I did contact AzTech as requested. They arranged to send me a replacement iPhone by next day delivery pending receipt of my faulted iPhone. Thank you so much AzTech. They obliged me with a request about the iPhone too. By the way Ideal World have still not answered my email sent 21st Sept. Shame on you Ideal World.
BACKGROUND
I purchased an AzTech “refurbished pristine” iPhone 8 via Ideal World despatched 24/7/2021. All seemed good at first then on the 11 September the iPhone experience “an unexpected shut down” The battery health states it is 100% yet the battery’s health is “significantly degraded”. An Apple diagnostics carried out in store confirms the iPhone has battery issues and needs replacing.They mentioned the battery could be faulted and/or it has a non genuine Apple battery installed. I didn’t expect this to happen after less than 2 months of using the iPhone.
I emailed AzTech on 12 September but got no response which is unusual going by their reviews.
I have been in touch with Ideal World on numerous occasions but their Customer Service is appalling. They are unable to decide as to where I return the iPhone. It is now the 21 September and I am still awaiting verification of return details.

So please AzTech, can you respond to this ASAP and let me know - where do I return the iPhone to?

September 21, 2021
Unprompted review
The Aztech logo

Reply from The Aztech

Hi,
We are sorry to hear that you have experienced this problem with the device you purchased. We will happily sort this out for you. Please email hello@the-aztech.com and one of our Ops team will assist.
Apologies for the inconvenience.

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Rated 1 out of 5 stars

Bought two iPhones - never again

Bought two iPhones from Ideal World, turned out to be ‘refurbished’ by AzTech. Received with no paperwork, or information. One is fine, the other has constant varying problems, such as no sound on calls, refusing to connect to WiFi, camera not working. Generally useless as a phone, but returning means being out of touch during a house move and building work.

September 7, 2021
Unprompted review
The Aztech logo

Reply from The Aztech

Hi,
We are sorry to hear that you have experienced these problems with your device. We will be happy to assist you in resolving the issue. Please drop us an email and one of our team will be happy to assist. hello@the-aztech.com.

Rated 5 out of 5 stars

Parcel arrived quickly

Parcel arrived quickly, earphones are good quality and price is unbeatable.

August 9, 2021
The Aztech logo

Reply from The Aztech

Hi Mr Borg,
Many thanks for the great review!
We are really happy that you are happy, and we hope to see you again soon!
The Aztech

Rated 5 out of 5 stars

Fantastic service..!

Fantastic service..!! The phone was a really good price delivery was super fast.
I would have no problem recommending this company to anyone.

March 23, 2021
The Aztech logo

Reply from The Aztech

Hi David,
Thanks for the glowing review!
We are really pleased that you are happy with our products and service :-)
Hope to see you again soon!
The Aztech

Rated 5 out of 5 stars

Great products, great service.....

Ordered 2 iPhones from The Aztech & delivered within 3 days.
Never had an iPhone before so was a bit unsure about buying.
I spoke with Rory from The Aztech & he gave me all the answers I needed.
After opening the package my reaction was ''amazing''.
The quality was as new, people do not believe they are not brand new.
The quality, price & customer service are second to non.
So if you are looking for a new phone have a look at the-aztech.com.
10/10.....

January 22, 2021
The Aztech logo

Reply from The Aztech

Hi John,
Many thanks for leaving such a glowing review of our products and service.
We hope to see you again soon.
The Aztech

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Rated 5 out of 5 stars

Quick, easy, great quality

Site was very easy to browse and make my purchase, especially with the added bonus of the ApplePay option which makes checkout quick and simple.

Product was delivered on time, well packed, great quality and most importantly works

Cheers AzTech

I will be returning soon

January 13, 2021
The Aztech logo

Reply from The Aztech

Hey Chris,
Thanks sooo much for leaving us this review...it's really important for us to understand how we are doing and reviews like yours help to shape the future of the site!
Thanks for shopping with us, and welcome to the community!
See you soon
The Aztech

Rated 5 out of 5 stars

very happy with my new earbuds they are…

very happy with my new earbuds they are amazing quality and they work perfectly well

December 23, 2020
Unprompted review
The Aztech logo

Reply from The Aztech

Hi Meelah,

Thank you for leaving this review.
We are really happy that you like the earbuds.
Hope to see you in our store again soon.
The Aztech

Rated 4 out of 5 stars

Arrived in time

Arrived in time, but not the colour I wanted hence the 4 stars. But the gold will do, as current phone battery now had it.

December 17, 2020
The Aztech logo

Reply from The Aztech

Hi Mr Denning,

Thanks for leaving us a review for your iPhone purchase. We sold three red handsets in very close succession which happened faster than the stock could update...apologies for this. We are glad that you are happy with the Gold option.
Hope to see you in our store again soon!

Merry Christmas from all of us at The Aztech.

Rated 4 out of 5 stars

iPhone

Phone is as said not a mark looks like new, battery health is also 100%. Good purchase for the price.

December 16, 2020
Unprompted review
The Aztech logo

Reply from The Aztech

Hey Ashley,

Thanks for taking the time to post a positive review!

We are really pleased that you are happy with your purchase...hopefully we will see you again soon.
The Aztech

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Rated 5 out of 5 stars

2nd purchase from Aztech and equally as…

2nd purchase from Aztech and equally as happy with this one! It was a great price before the Black Friday discount but after the discount it was unmissable.
Very quick delivery and good packaging.
Will certainly be purchasing from this company again!

December 16, 2020
The Aztech logo

Reply from The Aztech

Welcome back Jordan!!
Really happy you like your latest purchase...thanks for letting us and our future customers know! Keep an eye on your emails for future promos.
The Aztech

Rated 5 out of 5 stars

Ordered a few products from here

Ordered a few products from here, a pair of the Defunc wireless headphones and an iPhone 7 Both are great, would highly recommend the site. Delivery was quick too!

December 11, 2020
Unprompted review
The Aztech logo

Reply from The Aztech

Hi Will,
Thanks for being a loyal customer...we are glad you like our products and service enough to keep coming back.
See you soon
The Aztech

Rated 5 out of 5 stars

Great products & service

Great products. Top notch service. Quick delivery. Definitely recommend

December 11, 2020
Unprompted review
The Aztech logo

Reply from The Aztech

Hey Bob,
Thanks so much for the positive comments about the products and service.
Hope to see you again soon
The Aztech

Rated 5 out of 5 stars

Great product and smooth deliver

Great product and smooth delivery. Happy customer

December 11, 2020
Unprompted review
The Aztech logo

Reply from The Aztech

Hi Martin,
Thanks for the review, we are really happy that you are happy!
Hopefully see you again soon
The Aztech

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Rated 5 out of 5 stars

Fast delivery and well packed

I ordered an iPhone 6S from The AzTech and it arrived really fast. I was really impressed with the way the items were packed too to avoid damage. Definitely recommend!

December 10, 2020
Unprompted review
The Aztech logo

Reply from The Aztech

Hi Mr Hole,
We are really pleased that you are happy with your new iPhone.
Thanks for the recommendation.
Hopefully see you soon
The Aztech

Rated 5 out of 5 stars

5* service and great products

I came across The Aztech when looking for a refurbished iPhone. Excellent quality and very fast delivery.
Earlier this week I ordered 2 Ocelot gaming headsets as Christmas presents for my nephews (and saved 25%!). 2 Days later delivered. Products looks fantastic. Thank you very much.

December 10, 2020
Unprompted review
The Aztech logo

Reply from The Aztech

Hi Maia,
Thank you for the positive review...we are so happy that you like our products and service.
Hope to see you again soon.
Tha Aztech

Rated 5 out of 5 stars

Excellent product and service

Excellent product and an excellent service. I ordered this on a Sunday evening and it was here by the Tuesday morning!

The wireless earbuds themselves are great. As somebody who had airpods for years before losing them I was in the market for an alternative that didn't cost the earth like the Apple ones do. I'm very pleased with the sound quality, microphone quality (important for me as I use these for work phone calls all day every day) and also the battery life.

I have zero hesitation in recommending The Aztech as an online store and would also be happy to recommend the DeFunc wireless earbuds (They're called True Go Slim I think?) for anybody looking for a good quality pair of wireless ear buds without dropping £120 on airpods.

November 23, 2020
The Aztech logo

Reply from The Aztech

Hi Chris,
Thanks so much for the positive review!
We are really pleased that you are happy with your purchase, and even happier that you are happy with our service!
We hope to see you again soon.
The AzTech

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