The Bean Shop Reviews 88

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, particularly the coffee beans, and appreciate the wide selection available. The service is frequently described as superb, efficient, and quick, with many people highlighting the prompt delivery. Reviewers also commend the staff for being exceptionally helpful, friendly, polite, and knowledgeable, making every interaction a pleasure. The overall consensus is that this company provides a first-class experience, from the quality of their offerings to the efficiency of their service and the attentiveness of their staff.

What people talk about most

Product

Consumers consistently express high satisfaction with the product quality. Many reviewers praise the... See more

Service

Clients share positive opinions on service, consistently praising the helpful, cheery, and efficient staff.... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for being helpful,... See more

Quality

Customers consistently report positive experiences with the quality of the products. Many reviewers praise... See more

Delivery service

People report positive experiences with delivery service. Customers consistently praise the prompt and quick... See more

Based on these reviews

Rated 5 out of 5 stars

Such an easy shopping experience. I phone as I live further away. Delightful helpful upbeat staff where nothing is too much trouble. Clear communication and a very caring of customer ethic shines thr... See more

Rated 5 out of 5 stars

Used to use a very well known "southern" coffee roasters - who were exceptionally good. However, I then discovered that The Bean Shop (who happen to be more local to me) are equally as good - and far... See more

Rated 5 out of 5 stars

Always superb servce. Do not buy my coffee anywhere else. Particularly quick dispatch of an order of fresh roasted beans just after Christmas when I was getting short in tme for New Year

Rated 5 out of 5 stars

Quickly served by a young lady who definitely knew her stuff by asking me if the new purchase was for cafetiere coffee. Very polite and courteous plus extremely helpful, Excellent service would buy... See more


Company details

  1. Coffee Roasters
  2. Coffee Store
  3. Coffee Wholesaler

Written by the company

Founded in 2003, The Bean Shop is a specialist coffee roastery and retailer based in the heart of Perth, Scotland. We are passionate about sourcing, roasting, and sharing the finest coffees from around the world. Our carefully selected beans come from dedicated producers who prioritise quality, sustainability, and ethical farming practices. At The Bean Shop, we roast our coffee in small batches to bring out each bean’s unique flavour profile. We believe that great coffee should be both accessible and enjoyable, whether you’re a seasoned aficionado or just starting your journey. We supply freshly roasted coffee for retail customers, wholesale and coffee subscriptions, with online orders dispatched quickly in planet friendly packaging. Our Perth shop is a welcoming space where customers can browse our range, chat to our expert team, and find the perfect brew to suit their taste. With a reputation built on quality, knowledge, and personal service, The Bean Shop has become a trusted name for coffee lovers across the UK and beyond. We’re proud to be an independent business rooted in our local community and fuelled by a true love of coffee.


Contact info

4.9

Excellent

TrustScore 5 out of 5

88 reviews

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Rated 5 out of 5 stars

Great coffee as always

Great coffee as always. Delivery is quick and everything arrives in good condition. I have been getting my coffee from the Bean Shop for a while now and have never been disappointed.

March 25, 2026
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Rated 5 out of 5 stars

The best!

Despite occasionally trying other roasters we’ve yet to find one that produces better coffee than the Beanshop. A good range of coffee and teas at realistic prices and delivered promptly.

March 25, 2026
Rated 5 out of 5 stars

Coffee at its best

Helpful staff, good choice available, quick and efficient service. Glad to support small growers too. This was a present for a friend - 6 months of coffee. She loves it as did I when I got mine 10 years ago! And still drinking.

February 23, 2026
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Rated 5 out of 5 stars

Happy coffee excellence

Such an easy shopping experience. I phone as I live further away. Delightful helpful upbeat staff where nothing is too much trouble. Clear communication and a very caring of customer ethic shines through. The coffee is excellent too, and much enjoyed with and without friends. What is not to like?
If only more businesses were like this our world would be so much happier

February 23, 2026
Rated 5 out of 5 stars

The speed of delivery is awesome

The speed of delivery is awesome. Despite living in the Northern Isles, the package is usually through the door within 48 hours of the order being sent. Other companies could learn a lot from the company’s efficiency.

January 26, 2026
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