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The Beard Struggle Reviews 12,637

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TrustScore 4.5 out of 5

4.5

Cosmetics and Perfumes Supplier
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, noting their effectiveness and pleasant scents. Many highlight the ease of the ordering process and the prompt, well-packaged delivery. The customer service team is frequently commended for their helpfulness and quick responses, making interactions smooth and efficient. However, some customers experienced issues with delivery times being slower than advertised, and a few were dissatisfied with the customer service regarding order updates or product issues. There were also occasional complaints about receiving too many promotional emails after placing an order, and a small number of people found certain products, like a specific shaver or heated brush, did not meet their expectations or perform as well as anticipated.

What people talk about most

Product

Reviewers mention positive feedback about product quality and effectiveness. Many customers praise the high... See more

Quality

People report positive experiences with quality, consistently praising the high quality of products, from... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praise the fast and quick delivery,... See more

Order

Users describe ambiguous interactions with order. Many customers found the ordering process straightforward... See more

Customer service

Consumers find customer service to be a positive experience. Many reviewers highlight the quick responses,... See more

Based on these reviews

Rated 5 out of 5 stars

Needed to change scents on my subscriptions for the 2nd or 3rd time since I’ve been using TBS and as usual it was completely effortless with the amazing service from the customer support team. Awesome... See more

Rated 5 out of 5 stars

Easy to use website and order process. Great communication with tracking references. Products arrived on time when they were stated to arrived and in very good packaging with products in further p... See more

Rated 5 out of 5 stars

TBS compared to other beard companies are on another level, I really don’t think there’s products out there that are this high quality, I’ve got the heated brushes, gold & carbon x, Varangian trimmer,... See more

Company details

  1. Cosmetics and Perfumes Supplier
  2. Beauty Product Supplier
  3. Cosmetic Products Manufacturer
  4. Toiletries Store

Written by the company

The Beard Struggle is a premier beard care company that has been catering to men's grooming needs for years. They offer a comprehensive range of products that are designed to help men grow, maintain, and style their beards with ease. From beard oils and balms to combs and brushes, The Beard Struggle has everything you need to keep your beard looking healthy and stylish. The company was founded with a simple goal in mind - to provide men with premium quality beard care products that actually work. Their team of experts has spent years researching and testing different formulas to come up with products that are effective, safe, and gentle on the skin. All their products are made using natural and organic ingredients, free from harmful chemicals, and cruelty-free. One of the things that set The Beard Struggle apart from other beard care companies is their commitment to customer satisfaction. They understand that every man's beard is unique, and what works for one may not work for another. That's why they offer personalized recommendations to help their customers choose the right products for their specific needs. In addition to offering top-quality products, The Beard Struggle is also known for its exceptional customer service. They have a dedicated support team that is always ready to answer any questions or concerns their customers may have. They also have a 100% satisfaction guarantee policy, which means that if for any reason you're not happy with your purchase, you can return it for a full refund. If you're still not convinced, just check out The Beard Struggle's reviews on Trustpilot. Their customers rave about their products, their service, and their commitment to quality. They have an average rating of 4.7 out of 5 stars, with over 3,000 reviews. So, if you're looking for a reliable and trustworthy beard care company, look no further than The Beard Struggle.

The Beard Struggle - Trustworthy Beard Care Products

Written by the company

Trust The Beard Struggle for Premium Quality Beard Care Products
At The Beard Struggle, we believe that every man deserves a healthy, strong, and stylish beard. That's why we've dedicated ourselves to creating premium quality beard care products that are effective, safe, and gentle on the skin. Our products are made using natural and organic ingredients, free from harmful chemicals, and cruelty-free. We understand that every man's beard is unique, and what works for one may not work for another. That's why we offer personalized recommendations to help our customers choose the right products for their specific needs. Our dedicated support team is always ready to answer any questions or concerns our customers may have, and our 100% satisfaction guarantee policy means that if for any reason you're not happy with your purchase, you can return it for a full refund.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

13K reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

I can’t believe how good this is

I can’t believe how good this is. My face has been burning while growing my beard, but just the wash and conditioner soothed it instantly. I applied the oil and balm and now it feels and looks great. No dullness, no burning and no itching. It’s soft and smells incredible. Thanks

April 8, 2026
Rated 1 out of 5 stars

Order was placed on 01/04/2026

Order was placed on 01/04/2026. It is now the 09/04/2026. Royal mail have still not recieved the item and the beard struggle have yet to respond to my emails or answer their support line. Im usually a big fan of their products and services however this time its a real let down.

April 2, 2026
The Beard Struggle logo

Reply from The Beard Struggle

Thanks for your review, and I’m really sorry for the delay and the lack of updates you experienced this time.

Around early April there were public holidays (including Easter) which caused some disruption and slower processing times with both our warehouse and Royal Mail.

I can see that your order was delivered on the 11th, but we still sincerely apologize for the delay and the experience leading up to it, especially as a returning customer.

We really appreciate your continued support, and if there’s anything you need or we can help with, just let us know

Rated 5 out of 5 stars

Valhalla’s Gates is my favourite scent…

Valhalla’s Gates is my favourite scent right now. Currently waiting on my bundle I purchased. Service is great, everything is shipped within a few days. Love the free stickers too!
The Beard Struggle IS my beard routine now. The beard wash leaves my beard feeling fresh, soft and smelling great. The beard oil is great. My wife loves it too 😜

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

I’ve gotten a number of products from…

I’ve gotten a number of products from the beard struggle. Every one is excellent. The beard brush straightener is top notch. I’ve tried others and they don’t come even close. As for scents it’s hard to pick just one. The beard struggle has my business forevermore.

January 8, 2026
Unprompted review
Rated 5 out of 5 stars

Unbeatable quality in every aspect

I can't get enough of the products from The Beard Struggle. All of the products have set the bar for what I need for beard care. The scents last for my entire 12 hour shift and still keep going strong after that. The high quality of the products can't be beat. I have a new baby and she has taken to snuggling with my beard and not once broken out with baby acne. The price is worth it when you have quality of this magnitude.

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

This is the best beard products I have…

This is the best beard products I have ever used, the scents are always top notch! the beard struggle team is amazing always willing to help out to get you what you need for the best beard. price is a bit high but once you use these products you will see why. worth the money for sure . I even get compliments from drive through windows the scents are that good !

April 8, 2026
Unprompted review

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