The Beautiful Company Reviews 

1,215
TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

Bought my wedding band from here 2 years ago. The band has completely split in half right where the diamonds stop on both sides. It's white gold. Emailed them and had no reply. Contact number doesnt... See more

Rated 5 out of 5 stars

Love love love my new platinum 4mm wedding band. It’s very comfortable on my finger, beautiful on its own or worn together with my engagement ring. Just delighted I chose this company and would happi... See more

Rated 5 out of 5 stars

We couldn’t be happier with the service and product provided. It was delivered within the expected time, even over the festive period! Communication was great throughout and all questions we asked we... See more

Rated 5 out of 5 stars

Couldn't fault them The whole experience of ordering and receiving our rings was incredibly straightforward. We had a ring sizer posted out to us very promptly and after we confirmed our sizes, we... See more

Company replied

Company details

  1. Jewelry Store
  2. Diamond Dealer
  3. Jeweler
  4. Jewelry Buyer
  5. Wedding Service

Information provided by various external sources

Diamond Rings, Wedding Rings, Engagement Rings, Titanium Rings, Platinum Rings and Diamond Eternity Rings with Buy Now Pay Later & Money back Guarantee.


Contact info

3.8

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 40% of negative reviews

Typically replies within 1 week

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3.8

All reviews

(1,215)

12 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Couldn't fault them

Couldn't fault them

The whole experience of ordering and receiving our rings was incredibly straightforward. We had a ring sizer posted out to us very promptly and after we confirmed our sizes, we received our rings very quickly. Communication was great throughout and our rings are exactly what we wanted, at a much better price than anywhere else.

January 10, 2025
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Reply from The Beautiful Company

Thank you for your review, glad you are happy with the rings and the prices, we do try to keep our prices low with out effecting the quality of the ring
TBC

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Rated 5 out of 5 stars

Once order placed

Once order placed, the Beautiful Company quietly and efficiently produced the goods within the period they had allotted.

Great quality product. Very happy with the whole experience. 👏🏼👏🏼🫶🏻

December 10, 2024
Unprompted review
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Reply from The Beautiful Company

thank you for your review, so glad you are happy with your order

Rated 5 out of 5 stars

Excellent service

Excellent service, very efficient and beautiful product for the price.

January 10, 2025
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Reply from The Beautiful Company

thank you for your review, glad you where happy with the service received and the ring received

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Rated 5 out of 5 stars

Excellent Product and Service

I ordered two platinum "Flat Court Chamfered Edge" wedding rings and the process of ordering and rechecking our sizes, with the sizer sent, was very straightforward. I was contacted shortly after the order by telephone to clarify some points about the finish which I found really useful and gave me an idea that I really liked but hadn't thought of (matt centre with polished edges).

We ordered engraved fingerprints and had some difficulty with this the first time round, but were quickly sent a new kit and everything went smoothly thereafter.

The final product arrived and we are delighted with them. I was overall extremely pleased with the purchase, both the rings themselves and the service.

December 13, 2024
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Reply from The Beautiful Company

Hi, thank you for your review, i'm so glad you are happy with the ring and the service that was given, the rings did look really nice and the fingerprints are a special touch
TBC

Rated 5 out of 5 stars

The rings are stunning

The rings are stunning. Beautifully crafted and sent in a timely manner. Thank you so much.

December 6, 2024
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Reply from The Beautiful Company

Thank you for your review, so glad you are happy with your 2 wedding rings

Rated 5 out of 5 stars

Perfectly Perfect

I'd been having issues with my wedding ring constantly breaking that I had bought from another company. I decided to get a new one from somewhere else and after searching I found The Beautiful Company and I'm so glad I did.
My ring is absolutely perfect. I'm so pleased with the quality and sturdiness of it, I wish I bought my original ring from here it would of saved me 2 years of hassle!!

Thank you so much finally my perfect wedding ring ❤️

November 15, 2024
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Reply from The Beautiful Company

Hi, thank you for your review, so glad you are happy with your new wedding ring

Rated 5 out of 5 stars

Absolutely amazing company

Absolutely amazing company. Beautiful rings at great prices and an even better customer service team, so helpful and reply to emails quick and efficiently answering any question you might have. Definitely recommend!

November 12, 2024
Unprompted review
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Reply from The Beautiful Company

thank you for your review

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Rated 5 out of 5 stars

Platinum wedding band

Ordered 2mm platinum wedding band . Absolutely stunning, shiny, heavy

November 8, 2024
Unprompted review
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Reply from The Beautiful Company

Thank you for your review, glad you are happy with your ring

Rated 5 out of 5 stars

Good product

Good product
Good price
Excellent customer service

October 25, 2024
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Reply from The Beautiful Company

Thank you for your review, much appreciated

Rated 5 out of 5 stars

Exactly what I wanted

Exactly what I wanted. I looked at a lot of different online retailers for my wedding ring and even bought a silver ring from a jewellers as other in store options were simply too expensive. I was not happy with my purchase so I went back online. The 4mm light court palladium ring I purchased from The Beautiful Company was exactly what I was looking for and the price was great. The whole purchasing experience was perfect, updates were provided and the ring was delivered in good time.

October 11, 2024
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Reply from The Beautiful Company

Thank you for your review, glad we could get the ring you wanted at a great price

Rated 5 out of 5 stars

Great service

The service I received from Mary Evans at The Beautiful Company was first class
And my new wife loved the ring

October 11, 2024
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Reply from The Beautiful Company

Thank you for your review, so glad you were happy with the service i gave and that your new wife was happy with her ring, all the Best Mary

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Rated 5 out of 5 stars

Great service

bought a beautiful wedding ring. The service was great. The beautiful company made sure the ring arrived before our wedding. Recommended!

October 11, 2024
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Reply from The Beautiful Company

thank you for your review, so glad we were able to get your ring to you in time for your wedding, all the best

Rated 5 out of 5 stars

Wonderful wedding ring

Great communication and customer service.
Wonderful quality wedding ring which fits my husband's finger perfectly.
Fantastic quality.
Delighted with our purchase.
Thank you

September 20, 2024
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Reply from The Beautiful Company

Thank you for your review, so glad you are happy with the ring

Rated 5 out of 5 stars

Affordable quality craftsmanship

I bought a replacement wedding band with engraving. It is perfect and the engraving is just as expected. I originally bought my wedding ring online, but this purchase was a new company for me so I was a little uncertain how it would pan out. Luckily, this company provide a great service, and were even able to amend my engraving when I requested a correction I needed to make. The product was very competitively priced and I would not hesitate to shop here again. Thank you!

August 23, 2024
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Reply from The Beautiful Company

Thank you for your review, so glad we were able to replace your ring, and that you are happy wit it

Rated 5 out of 5 stars

Absolutely 💯

Absolutely 💯
Fantastic service, my wife's white gold wedding ring was awesome.
Unique design top notch.

September 20, 2024
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Reply from The Beautiful Company

Thank you for your review, i must admit i thought the ring looked beautiful when i saw it, all the best
TBC

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Rated 3 out of 5 stars

Birth stones very small

The ring fits perfectly but the two green birthstones in the band are tiny and can hardly be seen. I paid extra for them and the fact that they're so tiny an barely visible is disappointing. I've used BC before and had had a good experience.

September 20, 2024
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Reply from The Beautiful Company

Thank you for your review, i'm sorry you are not happy with the size of the birthstones in the ring, because the stones are set into the ring and they are not flat they have to be quite small because of the depth of the ring

Rated 5 out of 5 stars

Brilliant company

Brilliant company. Very professional company saw to everything I asked for. Couldn't be happier. Thank you. Would highly recommend to anyone.

August 5, 2024
Unprompted review
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Reply from The Beautiful Company

Thank you for your order, so glad you are happy the service you received

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