The Bee Charm Reviews 

716
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 87 reviews, reviewers overwhelmingly had a great experience with this company. Buyers frequently praise the beautiful sterling silver jewellery and exquisitely detailed charms, noting that they make wonderful, meaningful gifts for special occasions and family members and loved ones. Consumers are also consistently impressed by the exceptionally fast delivery service, careful protective packaging, and very helpful communication throughout the entire online ordering process. However, some people mentioned that the products and packaging did not always match their initial expectations. Reviewers observed that certain charms appeared smaller than shown in the online pictures, and a few individuals received broken presentation boxes upon arrival.

What people talk about most

Product

People report positive experiences with product quality, praising the beautiful designs, detailed beads, and... See more

Quality

Users describe complete satisfaction with quality, highlighting beautiful jewellery and detailed beads that... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting the prompt and super fast... See more

Order

Customers consistently note positive experiences with order processes, highlighting how easy it is to find... See more

Service

Consumers find service to be positive and efficient. People frequently mention excellent communication, fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

They have beautiful jewellery, ordered 2 charms which were delivered very quickly, excellent updates on items ordered & delivery time, arrived on time in a lovely presented little pouch bag, the quali... See more

Company replied

Rated 5 out of 5 stars

Good communication, fast delivery. Ordered dragonfly earrings for granddaughter. They are so pretty that I ordered butterfly ones too. I’m hoping you might get more in stock as I’d like some for mysel... See more

Company replied

Rated 5 out of 5 stars

I ordered the sweet butterfly stud earrings, & have to say was so impressed when they arrived. The quality & overall look of them is absolutely beautiful. My first purchase from the Bee Charm - won... See more

Company replied

Rated 5 out of 5 stars

Excellent service. Beautiful charm, bought it for my partner to give his daughter on her wedding day. So pleased with it. The great reviews are justified. Happy to recommend this company

Company replied


Company details

  1. Jewelry Store

Written by the company

At The Bee Charm all our jewellery is solid silver S925 stamped. We stock bracelets, charms, earrings & rings. Already got a bracelet? our Charms fit on most popular brands including Pandora. We stock a large range of unique charms including our Angel range to celebrate the life of a lost loved one, including Mum & Dad, Mum, Dad, Grandad, Grandma, Son, Sister & many more. We have Birthday Charms, for milestone birthdays from 13th to 80th. Also some fabulous Family Charms, Hobby Charms, Animal Charms & whole host of unusual and bespoke charms. We also have over 500 5* reviews on Trustpilot, Google, Facebook & Yell, see what our customers say. Don't see what you want? Please contact us, we may be able to source what you require, through one of our independent jewellers.


Contact info

4.8

Excellent

TrustScore 5 out of 5

716 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(716)

86 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Great customer experience

Great customer experience. Arrived promptly and the quality was as expected.

August 1, 2025
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Reply from The Bee Charm

Feedback is 'Great' but only 4 stars, please let us know how we can improve x

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Rated 5 out of 5 stars

This charm is lovely

This charm is lovely, forget me not for my mum and daughter.

July 23, 2025
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Reply from The Bee Charm

So sorry for your loss Marie, thank you for the lovely review x

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Rated 5 out of 5 stars

Perfect Charm

Came across your website as I use Pandora.
When I saw the charm I purchased it was perfect. Lovely charm, fits Pandora bracelet and was exactly how shown on your website. I would definitely recommend and purchase in the future.

July 9, 2025
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Reply from The Bee Charm

Thanks Diane, your feedback is very much appreciated x

Rated 5 out of 5 stars

Perfect

It’s are very good quality and very fast service

July 1, 2025
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Reply from The Bee Charm

Thanks Debbie, your feedback is very much appreciated x

Rated 4 out of 5 stars

The service was great

The service was great, and love the charm. I'm sure I will use Bee Charm again.

June 27, 2025
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Reply from The Bee Charm

Thanks for your review is very much appreciated, hopefully we can get 5 stars next time x

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Rated 5 out of 5 stars

Another lovely little ring ...expanding…

Another lovely little ring ...expanding so can be worn on any finger... great priced and great packaging...quick delivery..tnank you

June 28, 2025
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Reply from The Bee Charm

Thanks for taking the time to review, it is very much appreciated x

Rated 5 out of 5 stars

I love my new little charms they are…

I love my new little charms they are beautiful However I paid for express delivery and they arrived in standard time so I'm not impressed these were a gift .a late gift now

June 4, 2025
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Reply from The Bee Charm

Thanks Karen, we really appreciate your feedback. Regarding delivery, I have checked and you chose standard delivery, however, we did upgrade you to Royal Mail 48 hours tracked because you ordered 2 items and we posted out next day. Please check your confirmation email regarding your payment. Thanks Karen

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Rated 1 out of 5 stars

Very flimsy hug ring

Very flimsy hug ring. Very disappointed with the quality. Bent out of shape first time I wore it. Not worth the money 😞

May 16, 2025
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Reply from The Bee Charm

Hi Elizabeth, I am really sorry you are disappointed but why didn't you contact us? The ring isn't flimsy, its flexible, or it wouldn't adjust to fit (as clearly stated on our website) However, if customers have an issue we expect them to contact us, so we can put forward a resolution. Giving a small business a 1 star review without any contact is just not fair, and the reason why small businesses are closing every day. Please think before you review, contact the company and tell them your issue, that's what I do!

Rated 5 out of 5 stars

Lovely charm

Lovely charm, bought it to put my dogs hair in after she passed away. Delivery time was good as well.

May 10, 2025
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Reply from The Bee Charm

Thanks Elaine, your review is very much appreciated x

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Rated 1 out of 5 stars

Lasted less than 2 hours

Ordering was easy delivery was a bit slow but that’s Royal Mail for you! My real disappointment is with the fact that I filled the charm with my mums ashes screwed the lid on checked it was tight twice yet it lasted less than 2 hours before I looked in the mirror and it had come undone and was lost 😓 so ok a waste of £30 but now my mums ashes are lost

April 22, 2025
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Reply from The Bee Charm

Debbie I am really very sorry this has happened, we have sold lots of these without any issues and feedback has been very good. I really cant understand how this has come undone, they screw on very tightly and have a bung, was the bung in place? I do wish you had contacted us first to discuss your experience, I do appreciate your disappointment about this but you didn't give us the opportunity to make amends. Apologies again.

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