The Big Bloomers Company Reviews 

222
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredible comfort and softness of the products, noting they are lightweight, beautifully packaged, and perfect for daily wear. People also deeply appreciate the super fast shipping times and wonderful customer service when needing quick assistance with sizing options. Some reviewers were not happy with the level of support provided, mentioning the items feel more like light sleep options than traditional underwire bras. A few shoppers also noted that these comfort choices might not offer enough stability for individuals who require heavier reinforcement throughout the day.

What people talk about most

Product

Users describe positive interactions with product, highlighting exceptional comfort and sizing that covers... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items are well made, true to... See more

Order

Customers had positive experiences with order, highlighting that the process is straightforward and fast.... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting the exceptionally fast and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting great communication and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have just purchased a pull on bra as having fluctuating breast sizes, one smaller after lumpectomy many years ago. It is so comfortable and sizing covers for any increase/ decrease or odd ones. I wi... See more

Company replied

Rated 5 out of 5 stars

I reached out via email to enquire as to whether any of there bra’s were totally metal free ( they have to be for CT Scans) Helen emailed within a few days and asked my measurements and the... See more

Company replied

Rated 5 out of 5 stars

Blooming awesome pull-on bras & knickers that are so light and comfortable, you forget you're wearing them! So soft and no annoying labels! The best soft & widest socks ever offering total c... See more

Company replied

Rated 5 out of 5 stars

Wow! Next day delivery (I ordered before 2.30 pm). As a lady with a large bust and hating conventional bras with wires that dig in I saw this company advertised in Good Housekeeping magazine. I lov... See more

Company replied


Company details

  1. Plus Size Clothing Store
  2. Lingerie Store
  3. Underwear Store

Written by the company

Underwear is something that we all wear every day, so we believe that it should be fit for purpose. Underwear and tights should be the foundation of our outfit, not a distraction. Garments that give us the security and confidence to go about our day. We found that women’s underwear and hosiery needs weren’t being met by traditional high street brands, particularly if you were over a size 16 - the products were poorly made and ill-fitting. That’s why we set up The Big Bloomers Company in Cornwall in 2007. From the beginning, our focus has been on quality and fit. We source and manufacture all our products in the UK and Italy using our own, specialised production techniques. We use the finest, high-grade, technical materials on the market, for softness, stretch and durability. Conscious that no one size fits all, we rigorously test all our products on real women across the full range of our sizes, who give us their feedback and help guide our innovation. Our mission? To help women feel at ease through well-made, high quality underwear and tights. Garments that make you feel comfortable in your own skin.


Contact info

4.9

Excellent

TrustScore 5 out of 5

222 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(222)

46 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

A lovely Company

I have ordered from this lovely Company a few times now, always efficient and very helpful. I would recommend them to anyone.

January 9, 2025
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Reply from The Big Bloomers Company

We really appreciate your loyalty and support. Being called "lovely" makes us really happy. We are a small business and your feedback is priceless. Thank you.

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service.
I received exceptional service from Helen. She helped me step by step to find the right size.
The product (fuller cup bra) is well made and well thought out.
Unfortunately it still isn’t right for me, but I received a fast, full refund, and would recommend other people to purchase from this company.

January 9, 2025
Unprompted review
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Reply from The Big Bloomers Company

We're so happy you found our customer service exceptional. Our staff love interacting with our customers and will always go out of their way to help if they can. Thank you for sharing your experience.

Rated 5 out of 5 stars

Swift and hassle free service

I have only used this company twice and each time it was a very swift hassle free service.

January 8, 2025
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Reply from The Big Bloomers Company

We couldn't ask for a more rewarding compliment. Thank you.

Rated 5 out of 5 stars

excellent products, refreshingly high quality customer service

products are well-made, of quality material (ie not so fragile they'll fall apart in two washes - these knickers will last for years I reckon), and the sizing is generous. I bought fuller cup bra as well and am delighted to have a bra I can put on (spinal cord injury) easily. cotton knickers are like the gym knickers I wore at school years and years ago, comfortable, warm, high enough up at the back. I called to discuss returning the extra sizes I'd bought and they couldn't have been more pleasant and reasonable to talk to, accepting that I'd been ill and unable to return more quickly. highly recommended. refreshingly high quality customer service.

January 9, 2025
Unprompted review
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Reply from The Big Bloomers Company

Thank you for your great feedback about our products and customer service. As a small business this is really important to us and we're really grateful you took the time to write such detailed and positive 5 star review.

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Rated 5 out of 5 stars

Fabulously fit and very comfortable…

Fabulously fit and very comfortable after years of buying bras that l just can not wear anymore, l have spinal stenosis And osteoporosis nothing fits anymore, but l found these bras on big bloomers at last l can wear a bra without discomfort. I will be a long time customer, very happy customer .

December 12, 2024
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Reply from The Big Bloomers Company

This is lovely to hear. We're so happy to hear what we do makes a difference. Thank you for sharing this on Trust Pilot.

Rated 5 out of 5 stars

Impressive! Will order from you again.

I am impressed with the items I ordered, as they are very comfortable and fit well. I was also impressed by the speed with which I received them, so thank you.

December 6, 2024
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Reply from The Big Bloomers Company

Getting our products and service right is really important to us. Hearing your feedback makes us really happy. Thank you.

Rated 5 out of 5 stars

Warm and comfortable socks…

These socks are very comfortable and lived up to the description.

December 19, 2024
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Reply from The Big Bloomers Company

We've worked very hard to get these right and your positive feedback means a lot to us. Thank you for your great review.

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Rated 5 out of 5 stars

Arrived very quickly

Arrived very quickly, all products fitted well and were very comfortable.

December 21, 2024
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Reply from The Big Bloomers Company

This is great to hear. Thank you so much for sharing your positive experience on Trust Pilot.

Rated 5 out of 5 stars

Best Bra's

Best Bra's, comfort at last best uplift at last. The whole experience good delivery good what else can I say. If there was a 10 star I would give it. Thank you thank you thank you

December 22, 2024
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Reply from The Big Bloomers Company

We're really happy you rate our products and service so highly. Thank you so much for your support and sharing your positive experience on Trust Pilot.

Rated 5 out of 5 stars

I needed advice on sizing etc

I needed advice on sizing etc. Helen replied very quickly to my email. Her advice was spot on. I am very pleased with my first purchase. Thank you.

December 9, 2024
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Reply from The Big Bloomers Company

Hi Penny, We're so pleased the advice you received was spot on and speedy. Thank you for sharing this on Trust Pilot. Your support is amazing.

Rated 5 out of 5 stars

Items always as described and delivered…

Items always as described and delivered promptly. I have bought from this company several times and always been happy.

December 18, 2024
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Reply from The Big Bloomers Company

Hi Karen, we really appreciate your loyalty over the years. Thank you for taking the time to write a five star review.

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Rated 5 out of 5 stars

Speedy delivery

Speedy delivery
Lovely fitting pants

December 26, 2024
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Reply from The Big Bloomers Company

We're really happy you love the pants and you received them quickly. Thank you so much for your support and 5 star review.

Rated 5 out of 5 stars

The service is second to none

The service is second to none. They are very helpful and nothing is too much trouble.

December 18, 2024
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Reply from The Big Bloomers Company

This is so lovely to hear. As a small UK business we believe great service is really important. Thank you for sharing this on Trust Pilot.

Rated 5 out of 5 stars

Not only are these knee highs a…

Not only are these knee highs a fabulous fit, but the excellent customer service is the cherry on top!!

December 30, 2024
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Reply from The Big Bloomers Company

We're so pleased to hear we're getting it right. Your feedback means alot to us. Thank you so much for sharing your positive experience.

Rated 5 out of 5 stars

A great find!!

I was confused about the niccers sizing but it was explained to me and a sample pair sent out. I absolutely loved them!! So comfy and I am very fussy about underwear. I don’t want a wedgie. I have spent a fortune over the years on underwear that is no good so was delighted with your no wedgie niccers!! I ordered 3 pairs and will definitely buy more as and when!!

December 23, 2024
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Reply from The Big Bloomers Company

We're really glad we helped you find a great fitting pair of wedgie free knickers. Thank you for your order and great feedback.

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Rated 5 out of 5 stars

Wonderful company

Wonderful company! I purchased a non-wired bra (particularly hard to find one of great quality for the larger chest) and will definitely purchase more. After contacting the company I was told my measurement was at the cusp of two sizes and that if I purchased one that did not fit I could exchange for the other size. I ended up having to swap for a size down, the service was superb and very efficient. The quality of the bra set is better than I anticipated. If purchasing as a gift, the packaging is a lovely touch with a reusable pouch. Would definitely recommend this company!

November 25, 2024
Unprompted review
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Reply from The Big Bloomers Company

This is so lovely to hear. It took us years to develop and perfect this bra so your feedback means alot to us. We're so pleased you found our service superb. We will pass this on to our fabulous team. Thank you!

Rated 5 out of 5 stars

Customer service

I had cause to contact them as an item they sold me, packed from their supplier, only contained one popsock. I sent an email Sunday and on Monday received an email to say replacement on way! I received Wednesday. You couldn't get that sort of service anywhere. By the way their goods are great too !!

December 2, 2024
Unprompted review
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Reply from The Big Bloomers Company

We're really happy our teams service exceeded your expectation. As a small UK bisiness we believe this is so important. Thank you so much for sharing your positive experience on Trust Pilot.

Rated 5 out of 5 stars

Happy shopper

I always love your knickers and these are no exception. A really great fit.

November 20, 2024
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Reply from The Big Bloomers Company

We're really happy you love our knickers. Thank you so much for your support and 5 star review.

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