The Cheese Society Reviews 

297
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 101 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide selection of delicious artisan cheeses and the professional, sturdy packaging that ensures everything arrives in wonderful condition. People frequently mention the exceptionally friendly and helpful staff members, along with the smooth, efficient ordering process that makes purchasing online remarkably simple. Some reviewers were not happy with occasional delivery hiccups, noting minor temperature variations in transit or slight delays during busy holiday periods. A few consumers also pointed out rare instances where products took a bit longer or required careful attention upon arrival.

What people talk about most

Product

Clients share positive opinions on product quality, frequently describing the cheeses as delicious, creamy,... See more

Delivery service

Users describe positive interactions with delivery service, praising timely arrivals and careful packaging... See more

Quality

Customers consistently note positive experiences with quality, praising the delicious taste and first-class... See more

Order

Customers report widespread satisfaction and positive experiences with their orders. Reviewers frequently... See more

Service

Reviewers highlight positive aspects of service, describing it as consistently excellent and professional.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent website. Excellent product. Excellent customer service. Your colleague in the warehouse ( sorry can't remember name ) kept us updated with our order and even manged to source some of our fav... See more

Rated 5 out of 5 stars

We were given a three month cheese box order as a Christmas present. An amazing selection of artisan cheeses, each having their own unique taste. We were never disappointed each time we received the m... See more

Company replied

Rated 5 out of 5 stars

Great staff, great cheeses. Would recommend they stock supermarket cheap crackers, you know like the pepper flavoured things to what they already have and call it the "Basement Section" or something... See more

Rated 5 out of 5 stars

We've been customers for a number of years now, renewing our subscription for our father, as his Christmas gift every year. He absolutely loves it. The selection and variety of cheese is great and it... See more


Company details

  1. Cheese Shop
  2. Cafe
  3. Courier and Delivery Service
  4. Deli
  5. Delivery Service

Written by the company

Family run Cheese Mail Order, Cheese Shop & Cheese Cafe based in Lincoln. Delivering exceptional seasonal cheeses to doorsteps across the UK. Local Lincolnshire produce, homemade cheese dishes and cheeseboards, unique gift ideas, cheese wedding cakes, accompaniments and gift vouchers. Our best selling gift box being The Cheese Subscription Club, five cheeses delivered on the dates of your choice, a delicious cheese discovery and a journey of Fromage.


Contact info

4.9

Excellent

TrustScore 5 out of 5

297 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(297)

96 reviews in the last 12 months

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Rated 5 out of 5 stars

All went brilliantly thanks

All went brilliantly thanks! We could book the.delivery time and it arrived well packed and preserved at the right time. The cheeses are excellent! Thank you for a great service - and the.parmesan recipes much appreciated!

March 1, 2025
Rated 5 out of 5 stars

Simply the best cheese ever

Simply the best cheese ever. We've been in the cheese club for 4 or 5 years now, initially monthly and now once a quarter. The cheese selection is always well balanced and interesting and is well presented. Would heartily recommend to anyone.

March 1, 2025
Rated 3 out of 5 stars

Birthday present

Birthday present. Delivered a day late…

February 24, 2025
The Cheese Society logo

Reply from The Cheese Society

Hi Tom, I'm very sorry to hear your cheese was delivered a day late. Sadly, once the cheese is out of our hands and with DPD, we have less control over the delivery process. We do advise getting deliveries for special occasions a day early to account for any unforeseen courier delays. That said, it shouldn't happen, but frustratingly, sometimes it does. It's a constant battle with couriers, and we're always working to find the best couriers for our business.

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Rated 5 out of 5 stars

Easy to order

Easy to order , delivered on time and kept informed. Beautifully packed , delicious cheese with great information on products. Delighted with service and product - will definitely order again.

January 31, 2025
Rated 4 out of 5 stars

Great Cheese, Tough Crackers

Really nice cheeses in the Valentines set, but I was less impressed by the crackers, which were much harder than I expected. The flavours of the chutney were good. Overall, a decent collection slightly spoiled by the crackers.

January 27, 2025
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Rated 5 out of 5 stars

Very fresh

The parcel arrived on time.
The cheeses were well wrapped & in perfect, fresh condition as if I’d just bought them that morning from their shop in Lincoln.

January 17, 2025
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Rated 5 out of 5 stars

Top service and product

My cheese order arrived on the day I had asked for and the packaging is excellent. The cheese has yet to be sampled but I know it will be great. Thanks!

January 23, 2025
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