The Cheese Society Reviews 

297
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 102 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fantastic selection of delicious artisan cheeses, noting that all products arrive in secure, professional packaging that ensures absolute freshness. People also appreciate the exceptionally helpful staff and efficient delivery service, mentioning that online ordering is simple and packages consistently arrive right on time. Though some customers experienced minor delivery delays caused by external couriers or slight temperature changes during hot weather transit periods. A few reviewers additionally noted occasional issues such as underripe cheese varieties, non-recyclable packaging materials, or products not fully meeting expectations.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often describing the selection as fabulous and... See more

Delivery service

Clients share positive opinions on delivery service, consistently noting that orders arrive on time and as... See more

Quality

Customers consistently note positive experiences with quality, praising the delicious artisan selection and... See more

Order

Consumers express great satisfaction with the ordering experience, praising both the user-friendly website... See more

Service

Customers had positive experiences with service, consistently praising the impeccable quality and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent website. Excellent product. Excellent customer service. Your colleague in the warehouse ( sorry can't remember name ) kept us updated with our order and even manged to source some of our fav... See more

Rated 5 out of 5 stars

We were given a three month cheese box order as a Christmas present. An amazing selection of artisan cheeses, each having their own unique taste. We were never disappointed each time we received the m... See more

Company replied

Rated 5 out of 5 stars

We've been customers for a number of years now, renewing our subscription for our father, as his Christmas gift every year. He absolutely loves it. The selection and variety of cheese is great and it... See more

Rated 5 out of 5 stars

Great staff, great cheeses. Would recommend they stock supermarket cheap crackers, you know like the pepper flavoured things to what they already have and call it the "Basement Section" or something... See more


Company details

  1. Cheese Shop
  2. Cafe
  3. Courier and Delivery Service
  4. Deli
  5. Delivery Service

Written by the company

Family run Cheese Mail Order, Cheese Shop & Cheese Cafe based in Lincoln. Delivering exceptional seasonal cheeses to doorsteps across the UK. Local Lincolnshire produce, homemade cheese dishes and cheeseboards, unique gift ideas, cheese wedding cakes, accompaniments and gift vouchers. Our best selling gift box being The Cheese Subscription Club, five cheeses delivered on the dates of your choice, a delicious cheese discovery and a journey of Fromage.


Contact info

4.9

Excellent

TrustScore 5 out of 5

297 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(297)

95 reviews in the last 12 months

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Rated 5 out of 5 stars

Best Online Cheese Seller

I've been using these guys since Covid and in my opinion they are one of the (if not the) best online Cheese Supplier.
They have a great selection for all tastes, competitive pricing (especially compared to Farm shops) and delivery is simple and effective.
They are also immensely accommodating such as when I had to swap an original order for pasteurised - they made comparative suggestions and the cancel and re-order process was so simple.

As as cheese fiend I can't recommend them enough !

July 7, 2024
Unprompted review
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Rated 5 out of 5 stars

Tastiest Cheese ever!

Cheese is amazing, great variety too. The minimum order for free delivery has gone up, it's now £60. I would like to see more weight options when ordering, for instance 250gr of Picos blue cheese is a bit much for us, but it seems to be the smallest piece you can order. We have been buying cheese from the Cheese Society for a few years, great service, quality and a very speedy delivery. We don't buy from supermarkets anymore, we can definitely taste the difference. Thank you Cheese Society!

June 18, 2024
Unprompted review
Rated 5 out of 5 stars

Top class

My order was delivered promptly, appropriately wrapped and I was informed of its delivery progress . The cheese is superb with aromatic flavours and creamy texture.

June 14, 2024
Unprompted review
Rated 5 out of 5 stars

Really superb service

Really superb service, great cheese, delivered in a sturdy box, cooling bags, well wrapped and labelled. This is my fourth or fifth order from the Cheese Society and it never disappoints

May 8, 2024
Unprompted review
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Rated 5 out of 5 stars

No improvements necessary

I couldn’t suggest anything to improve your performance, either with the quality and choice of cheeses or the delivery.
You are A1!
I think of you every time the Brexit News delivers more difficulties with import taxes, delays at Dover, extra paperwork…..and I just wonder how you get through!
All the best and thank you for this wonderful luxury 😊👍🧀

May 14, 2024
Unprompted review
Rated 5 out of 5 stars

Nothing too cheesy...

Initially delivery was destroyed by DPD. The Cheese Society were fantastic and immediately sent out a replacement. The two cheeses I purchased were amazing and delicious. Will definitely use again in the future.

April 30, 2024
Unprompted review
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Rated 5 out of 5 stars

Easy to deal with and reliable.

I have a delivery every couple of months. Each time I get a different selection of cheeses - not all might be to my taste but I get to taste a variety and overall I'm happy with what arrives. If a delivery date becomes inconvenient it has proved easy to change.
I once had lunch in the shop/cafe and that too was enjoyable.
The only downside that I've found is the accumulation of cold packs from the parcels.

April 26, 2024
Unprompted review
Rated 5 out of 5 stars

Very, very impressed

Very simple ordering process. Hamper and voucher sent as a gift. Recipient was delighted with the hamper contents. He said all the cheeses were delicious but the Swaledale was the best cheese he’s ever tasted! I will definitely be ordering from the Cheese Society again.

April 21, 2024
Unprompted review
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Rated 5 out of 5 stars

Excellent cheeses

Excellent cheeses, expertly cared for and cut. Always delivered on the predicted date. Cheeses are wrapped in waxed paper. No plastic is used in the packaging.

April 23, 2024
Unprompted review
Rated 5 out of 5 stars

Beautiful cheeses from The Cheese Society

I’ve ordered beautiful cheeses from The Cheese Society many times. They’re usually for Christmas or a birthday. I love the choice and the quality of cheese. My last purchase was for a taste of Lincolnshire sent to my uncle. He was delighted with his gift.
I think I would like a little more information re delivery.
I’d very much recommend this small business.

April 11, 2024
Unprompted review
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Reply from The Cheese Society

Thank you, Julie what wonderful feedback and it is lovely to know you'd recommend us. We will drop you an email regarding your comment about the delivery as we're always keen to improve the service and make the overall experience better.

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Rated 5 out of 5 stars

Excellent quality cheese.

Excellent quality cheese.
Beautifully packaged.
Superb service and delivery.

April 4, 2024
Unprompted review
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Reply from The Cheese Society

Thank you so much Kim, great and to the point review!

Rated 5 out of 5 stars

A secret love

Range, service and communication - that's what I have found with this mob and why I keep returning for more. I also like that there is an almost indiscernible lilt towards the lesser known east of England cheeses as opposed to the more prosaic South West. But they do have both.

March 29, 2024
Unprompted review
The Cheese Society logo

Reply from The Cheese Society

What a wonderful review thank you so much, Simon. Always on hand for advice on more out-there east of English fromage!

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