Curious Gem stocks everything you would need to make beautiful, unique, high class jewellery. They have some stunning gemstone beads and stones for either stringing or setting into your creative desig... See more
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Review summary
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What people talk about most
Based on these reviews
Great customer care. I'd messed up my order but TCG guided me through the process really helpfully and speedily. They gave me advice on, eg, which jump rings would fit different charms and even direct... See more
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I love using The Curious Gem. Why? Well. Outstanding service, particularly with loose gems - they are properly calibrated and if ordered in multiples they'll be matched. I suggested a customer ordered... See more
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Have been buying jewellery components from The Curious Gem for five years now (I place approx. five or six orders per year) and they never disappoint. Really speedy at dispatching orders, and if you... See more
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Company details
Written by the company
The Curious Gem provides all the high quality gemstones, jewellery findings, tools and supplies you need to take your jewellery making ambitions to the next level. We have thousands of products to inspire you and top grade gemstone beads are our speciality! We supply customers across the UK and around the world, who know us for our large range of products, expert advice and outstanding customer service.
Contact info
1 Duddingston Yards, EH15 3NT, EDINBURGH, United Kingdom
- 01316616632
- contact@thecuriousgem.co.uk
- www.thecuriousgem.co.uk
4.8
Excellent
202 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The goods arrived promptly and were in…
The goods arrived promptly and were in perfect condition. They were all as represented on the web site, right colour and right size.
December 11, 2025
Unprompted review
Reply from The Curious Gem
Hi Ruth,
Thank you for your kind review. We’re so pleased to hear your order arrived promptly and that everything was just as expected from the website. We really appreciate you taking the time to share your feedback.
Best wishes,
The Curious Gem
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The customer service is first class and…
The customer service is first class and as I have ordered several lots of pearls I have asked for specific things and I love the comment box where you can leave a message for the picker it's so useful. I find if I have contacted them for any reason I get a prompt reply. The pearls I have received have been beautiful. I would not hesitate to recommend this company and I will continue to buy from them
February 2, 2026
Unprompted review
Reply from The Curious Gem
Hi Susan,
Thank you so much for your great five-star review. We’re delighted to hear you’ve been happy with the pearls and that the comment box has been helpful for your orders. It’s lovely to know our team has been able to assist you quickly when needed.
Best wishes,
The Curious Gem
Helix auto darkening screen with magnifier
Great service and very quick delivery. Best price I could find for this item too.
January 16, 2026
Unprompted review
Reply from The Curious Gem
Hey Neil,
Thank you for your review. We’re pleased to hear you’re happy with the Helix auto darkening screen and magnifier, it's one of our must have tools in the workshop now! Great to know your order arrived quickly too.
Best wishes,
The Curious Gem
I have bought from Curious Gems for a…
I have bought from Curious Gems for a number of years now. Great service and great products!
March 12, 2026
Unprompted review
Reply from The Curious Gem
Good morning Penny,
Thank you for taking the time to leave us a review. We're delighted to hear you are happy with our service and products.
Best wishes,
The Curious Gem
Quality beads at affordable prices
I buy mainly gemstone beads along with some findings. I love the quality of the beads, that the photos and descriptions are detailed at accurate, so I not only know the grade of the items, but also their origin and treatment
June 20, 2025
Unprompted review
Reply from The Curious Gem
Hi Nikki,
Thank you for your five star review. It's great to hear you are happy with our quality of gemstone beads and appreciate our descriptions and photography. Our team work hard to create detailed descriptions and accurate inspiring photography to help the design process.
Best wishes,
The Curious Gem.
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Reply from The Curious Gem
Thank you for your review. We’re so pleased to hear you’re happy with the choice, quality of our products and delivery.
Best wishes,
The Curious Gem
I regularly shop at The Curious Gem
I regularly shop at The Curious Gem! They have plentiful and varied stock. If you call them they are knowledgeable and friendly. Definitely recommend them 🙂
March 15, 2026
Unprompted review
Reply from The Curious Gem
Thank you so much for your continued support. We're so pleased to hear you enjoy our range and that our team has been helpful when you've needed advice. We really appreciate the recommendation.
Best wishes,
The Curious Gem
High quality supplies
Everything I have bought from the curious gem is very good quality at a competitive price.
Orders always arrive quickly and I started using this company as I couldn’t get what I was looking for anywhere else so they are the first place I look for anything I need for my jewellery projects.
They also have a nice range of pre made jewellery if you are looking for a quick gift to buy.
January 5, 2026
Unprompted review
Reply from The Curious Gem
Hey Bud,
Thank you so much for your kind review. We’re delighted to hear you’re happy with the quality and value of our supplies, and that we’ve become your first stop for jewellery making materials.
Best wishes,
The Curious Gem
Always very helpful and an excellent…
Always very helpful and an excellent range of products.
March 3, 2026
Unprompted review
Reply from The Curious Gem
Hey Libby,
We’re so pleased you enjoy our range and have found our team helpful. We really appreciate you taking the time to share your experience.
Thank you,
The Curious Gem
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Extremely reliable!
Have been buying jewellery components from The Curious Gem for five years now (I place approx. five or six orders per year) and they never disappoint. Really speedy at dispatching orders, and if you put a little note in asking for a specific shade for the gemstone you are looking for they’ll always oblige and send exactly what you asked for. Fantastic service and great products, easy to navigate website, couldn’t ask for more.
March 15, 2026
Unprompted review
Reply from The Curious Gem
Hi Aisling,
Thank you for your continued support over the years. It means a great deal to hear that our products and service have been reliable for you. We’re always happy to help with special requests where we can!
Best wishes,
The Curious Gem
There is a wonderful selection to…
There is a wonderful selection to choose from. I have ordered many times and never have I been disappointed. Goods always arrive promptly and are well packaged and anonymous to curious delivery drivers!
February 12, 2026
Unprompted review
Reply from The Curious Gem
Hi Richard,
Thank you for your kind review. We’re delighted you enjoy our product range and that your orders arrive promptly and safely. We really appreciate you taking the time to share your feedback.
Best wishes,
The Curious Gem
Lovely sparkles!
Always pleased with the silver earring selection. My customers like the sparkle from the twisted wires and chains. Deliveries are always quick too.
March 12, 2026
Unprompted review
Reply from The Curious Gem
Hi there,
Thank you for your lovely comment. We’re so pleased to hear your customers enjoy the sparkle of our earwires, and that your deliveries have been arriving quickly too.
Best wishes,
The Curious Gem
The best in the business
I’ve used CG for a few years now and I can’t recommend them more. Their products from findings to gemstones are all always spot on. I can always go to their website and find inspiration and their customer service is exemplary. 5 stars
March 13, 2026
Unprompted review
Reply from The Curious Gem
Hey Astrid,
We’re delighted to hear you enjoy our gemstones and findings, and that our website brings you inspiration. We are always on the look out for new and inspiring products!
Thank you,
The Curious Gem
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Very much recommend!
I have got into jewellery making over the past years and nearly all my supplies have been from TCG. They have always been really good quality and arrived promptly, often within a day or so of the order. Would absolutely recommend!
January 13, 2026
Unprompted review
Reply from The Curious Gem
Hey Billie,
Thank you for your great five star review. We’re so pleased to hear our supplies have supported your jewellery making and that your orders have been arriving quickly.
We really appreciate the recommendation.
Best wishes,
The Curious Gem
The Curious Gem never fails to impress
As a jewellery-maker, I have been shopping with The Curious Gem for nearly 20 years, and the great gemstone quality, excellent customer service and variety of products never fails to impress.
Highly recommend.
March 15, 2026
Unprompted review
Reply from The Curious Gem
Hi Heather,
Thank you so much for your support over the years, its great to hear from customers who have been with us since the beginning. We are delighted to hear that our gemstones, range and service have continued to impress.
Best wishes,
The Curious Gem
I love using The Curious Gem
I love using The Curious Gem. Why? Well. Outstanding service, particularly with loose gems - they are properly calibrated and if ordered in multiples they'll be matched. I suggested a customer ordered directly from TCG before a workshop and because she was a novice, she ordered incorrectly sized bezel cups - they rang her to explain and talked her through the correct ones.
March 4, 2026
Unprompted review
Reply from The Curious Gem
Hi Dawn,
Thank you for such a thoughtful review. We’re so pleased you value the care we take with gemstones and customer service. It’s always lovely to hear how our team has been able to help, we are so lucky to have such a hard working and dedicated team.
Best wishes,
The Curious Gem
i can not think of one negative comment…
i can not think of one negative comment about this company, great quality at great prices and super fast delivery too, ive been buying from the curious gem for a while now and have never been disappointed with anything ive brought, the best company for your jewellery making needs by far
March 10, 2026
Unprompted review
Reply from The Curious Gem
Hi Samantha,
Thank you for your wonderful feedback. We’re delighted you’ve been happy with the quality, prices and speedy delivery.
Best wishes,
The Curious Gem
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Spoiled For Choice
I know when I shop at The Curious Gem I'll receive high quality beads, stones and metal, excellent customer service and always great dispatch times, I love that you can ask them to pair stones, my only issue is I haven't won the lottery yet to spend it all here.
February 11, 2026
Unprompted review
Reply from The Curious Gem
Hey Holly,
Thank you so much for your super five star review. We’re really pleased you enjoy the quality of our stones and findings, and the gemstone pairing service too. Our gemstone picking team are the best!
Fingers crossed for that lottery win one day!
Best wishes,
The Curious Gem
I love Curious Gem everything is great…
I love Curious Gem everything is great quality and always prompt and well packaged.
January 29, 2026
Unprompted review
Reply from The Curious Gem
Hi Jane,
Thank you for your review. We’re so pleased to hear you’re happy with the quality and that your orders arrive promptly and well packaged.
Best wishes,
The Curious Gem
Perfect little company
Perfect little company, brilliant range of silver components & very much within a designer/jewellers remit. Fast despatch time & postage is not to expensive I would highly recommend them 💖
February 2, 2026
Unprompted review
Reply from The Curious Gem
Hi Christine,
Thank you for such a lovely review. We’re delighted you enjoy the range of silver components and our quick dispatch. Our order fulfillment team always try to process orders and quickly as possible.
Best wishes,
The Curious Gem
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