I checked the contents, prior to sending on as present. Just a bit of rope, a couple of cheap pulleys and a little wooden box. I was expecting a rather more than this. I could have bought those item... See more
Company replied
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See what reviewers are saying
Brilliant! The kit arrived very quickly, beautifully and sensibly packed, with no wastage of materials. One small boy is highly delighted with his birthday present, which he tried out immediately,... See more
Company replied
Gift for great niece and nephew when they arrive back in England for the summer. Looks like a great gift for children who love the outdoors, but not been properly unpacked yet. Very quick delivery fro... See more
Company replied
Amazing company with amazing products, my son has the pirate den kit and loves it so much he wanted the forest den kit for his birthday so he can build even bigger dens. His birthday isn’t till July s... See more
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Company details
Written by the company
The Den Kit Company started life as a celebration of children's ingenuity, innovation and creativity. As teachers and parents, we are advocates of outdoor play - it promotes creative problem solving, increases attentions spans, reduces anxiety, widens vocabulary, improves communication skills and is loads of fun. Designed and hand-made in rural Shropshire, our range of shelter-building and activity kits appeal to children's natural sense of adventure and discovery.
Contact info
Farm View Works, 4a Sheffield Road, Hackenthorpe, S12 4LT, Sheffield, United Kingdom
- +44 0114 221 9617
- mail@thedenkitco.com
- www.thedenkitco.com
4.6
Excellent
252 reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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I checked the contents
I checked the contents, prior to sending on as present. Just a bit of rope, a couple of cheap pulleys and a little wooden box. I was expecting a rather more than this. I could have bought those items for £8 down the DIY shop and saved £30 !
August 9, 2026
Reply from The Den Kit Co
Hi, thank you for taking the time to share your feedback. We're sorry to hear that the kit wasn't what you expected when it arrived. We understand how disappointing that can feel, especially when you're hoping for something more.
We work hard to create products that are thoughtfully designed for children, using quality materials that are sourced and made ethically and sustainably here in the UK. While we appreciate that everyone's expectations and perceptions of value can differ, we're sorry that this wasn't reflected in your experience.
If you'd like to discuss your feedback further, please feel free to contact our customer service team at customerservice@thedenkitco.com. We'd be happy to help, and if the kit isn't right for you, a return and refund is available. Thank you again for your feedback.
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Very quick delivery and quality pulley…
Very quick delivery and quality pulley system very happy
July 27, 2026
Reply from The Den Kit Co
Thank you for taking the time to leave a review! We're so pleased you're happy with the kit, and that your order reached you quickly.
Highly recommend
Easy transaction, fast delivery, packaged well. Perfect gift for my grandchildren would highly recommend.
July 25, 2026
Reply from The Den Kit Co
Thank you for your review, we really appreciate it. We hope your grandchildren have lots of fun with their gift!
My son absolutely loves his Den Kit
My son absolutely loves his Den Kit. It is still up in the garden and it has meant less screen time snd more time spent outside.
July 28, 2026
Unprompted review
Reply from The Den Kit Co
Thank you so much for your review! It's wonderful to hear your son is getting so much enjoyment from his den kit. We hope it continues to inspire plenty of outdoor play.
All good
Selection of product, payment process and notification of progress with delivery, all good. Sustainability of packaging *****
May 28, 2026
Reply from The Den Kit Co
Thank you for your kind review! It's great to hear everything went smoothly, and we're pleased our commitment to sustainable packaging was noticed.
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Gift for great niece and nephew when…
Gift for great niece and nephew when they arrive back in England for the summer. Looks like a great gift for children who love the outdoors, but not been properly unpacked yet. Very quick delivery from easy ordering.
July 3, 2026
Reply from The Den Kit Co
Thank you for your review! We hope your great niece and nephew have a fantastic time with their gift when they arrive. We appreciate you choosing us and hope they enjoy many hours outdoors.
My 4 year old grandson was delighted…
My 4 year old grandson was delighted with this and is having a lot of fun (and a little help!) using his imagination to create his "den". A lovely gift for children.
June 25, 2026
Reply from The Den Kit Co
Thank you so much for your review! It's wonderful to hear your grandson is enjoying his den kit. We hope he has lots of fun creating many more dens!
Great den kit
Great den kit. Grandson loved it. Hiursnof fun in the garden playing and eating under the tarpaulin. A bit pricey but worth the money
May 26, 2026
Reply from The Den Kit Co
Thank you for your lovely review! It’s great to hear the den kit has been such a success, and we’re really pleased it’s brought so much enjoyment.
Fab small business
Fab small business , I ordered the Cottage Den Kit as a gift , it arrived the next day in a cute little canvas bag . My Grand daughter loves it !
May 26, 2026
Reply from The Den Kit Co
Thank you so much for your lovely review! We’re delighted to hear your granddaughter loves the Cottage Den Kit, and we hope she has lots of fun using it.
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Ordered the den kit as a present
Ordered the den kit as a present for my 10 year old niece. Great success!!!
Loved the canvas bag which keeps everything together and found it very easy to set up the den and repack afterwards. Lightweight so easy for her to carry and she has used it many times with cousins and friends
Was so impressed with it I bought another one !
March 22, 2026
Reply from The Den Kit Co
This is so lovely to read, thank you. It means a lot to know it’s been such a hit and getting so much use already. We really appreciate your support, especially coming back for another one!
The physical size of the purchase was a…
The physical size of the purchase was a great deal smaller than I imagined.
February 23, 2026
Reply from The Den Kit Co
Hi Gary,
We're really sorry to hear you were disappointed with the size of the kit. This product is listed as a "Mini Kit", but we understand that this info can sometimes be easy to miss.
If you'd like to return it, please feel free to get in touch with us and we’d be happy to arrange a full refund for you.
Love the kit
Love the kit . Disappointed to pay extra for fast delivery when it arrived too late 6 days later
February 12, 2026
Reply from The Den Kit Co
We are so sorry that your parcel only arrived after 6 days - this is very unusual and we have started investigating with our courier as to why this has happened. We have also sent you an email to follow up about this.
In terms of your purchase we are so glad you liked your Make A Pizza For The Birds Kit! We love this product and are so glad you do too!
Great service and products
January 7, 2026
Reply from The Den Kit Co
Thank you so much for taking the time to leave us a review! We're thrilled that you were happy with the service and products.
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Lovely packaging bag.
Lovely packaging bag and good fun for our granddaughter to open at Christmas. Can’t wait for the weather to improve to see her with it outside.
Good quality items and the hat I bought from you to go with it was great but could have had the logo on too.
December 25, 2025
Reply from The Den Kit Co
Thank you ever so much for your review! Wishing your granddaughter hours of fun with her Den Kit goodies!
Beautifully presented innovative gifts…
Beautifully presented innovative gifts for children fostering imagination and creativity - and with excellent eco credentials delivered swiftly!
I've been waiting impatiently for my granddaughter to be old enough to enjoy them!
November 26, 2025
Reply from The Den Kit Co
Thank you SO much for this lovely review. We hope your granddaughter loves her gift!
Reply from The Den Kit Co
Thank you so much for taking the time to leave a review! We're so pleased that you were happy with the service.
Great Company and awesome gift for my…
Great Company and awesome gift for my Granddaughter !! I ordered direct from them but realized it would be too late so they kindly cancelled it as I found one locally and they cancelled it straight away. I was impressed with their brilliant service and bought their kit at a local shop.
Fab little kit from a small British Company what more could I ask for . Definately worth it all round.
October 31, 2025
Reply from The Den Kit Co
Thank you so much for taking the time to leave a review! We're so glad to hear that you were happy with the service and were able to get your hands on a kit locally!
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Very prompt delivery and nicely made…
Very prompt delivery and nicely made product with all the bits and pieces you need. Nice storage bag and helpful leaflet included.
October 16, 2025
Reply from The Den Kit Co
Thank you so much for this wonderful review. We're so thrilled to hear that you're happy with the service and the product!
Lovely way to spend more time in our…
Lovely way to spend more time in our garden, my 3 year old son loved making a bird pizza.
September 5, 2025
Reply from The Den Kit Co
Thank you for your lovely review - it's so wonderful to hear that your son enjoyed his Bird Pizza Kit!
Reply from The Den Kit Co
Thank you so much for taking the time to leave a review. We're so happy to hear that your son loves his kit - wishing him plenty more outdoor adventures!
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