We have visited the showroom at Livingston a few times and are always greeted warmly, but not overwhelmed. The shop is always clean and well layed out. We finally decided on a purchase today and Miche... See more
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Review summary
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Received our sofas today. Excellent service from start to finish, sofas are gorgeous and very comfortable. We have purchased several items from designer rooms including our last suite. Sales person ca... See more
Robert was delightful, friendly and full of knowledge he fully informed us if our choice of couch right down to the last stitch on it ...My daughter and I went back a few times to view this particula... See more
I had a wonderful shopping experience in the breahead store went in got time to browse around hastle free with a welcoming smile . Got new ideas and something completely different than I went in... See more
Company details
Written by the company
The Designer Rooms is a premium independent furniture company based in the United Kingdom, with a long-standing reputation for delivering some of the most innovative and high-quality furniture in the industry. Established in 2010, we have spent over a decade perfecting our craft, and we take great pride in providing our customers with a seamless furniture buying experience. Our commitment to offering contemporary and cutting-edge furniture at comfortable prices is at the heart of our brand. We believe that furniture is more than just a functional item, it's an extension of one's personality and style. That's why our showrooms boast a vast and diverse range of designer sofas, dining and bedroom furniture, as well as an exceptional selection of accessories, pictures, mirrors, and ornaments. We take great care in curating our range of furniture, ensuring that every piece embodies our commitment to comfort, functionality, and style. Our furniture is designed to help transform any space, no matter how big or small, and to add a touch of elegance and sophistication to your home or office. At The Designer Rooms, we understand that shopping for furniture can be overwhelming, which is why our team of experts is always on hand to help you make the best decisions for your needs. Our showrooms offer a relaxing and welcoming atmosphere, allowing you to browse our products comfortably, with ample space and natural lighting to help you visualise how our furniture will look in your space.
Contact info
4.8
Excellent
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 69% of negative reviews
Typically replies within 1 week
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Staff were very helpful
Staff were very helpful and could not have done any more to help us. Very good customer service.
July 15, 2026
Professional, friendly and knowledgeable service.
I received a warm and friendly welcome. Shelly had recently assisted me and immediately advised on the specifics on what I was looking for.
She was helpful and knowledgeable on my purchase. A lovely service with no pressure, in fact many of the assistants on passing made a point of a chat. Lovely friendly service all round
July 15, 2026
Caitlyn .Designer Rooms Prestwick Ayrshire
Have been a customer of designer rooms for well over 10 years and always had great service Was in Prestwick store today and Caitlyn was so lovely and really helpful and helped in the purchase of our new sofa Thanks Caitlyn 😊
July 15, 2026
Staff are always very helpful and polite
July 15, 2026
Friendly professional advice
Friendly professional advice, just what we needed to make an informed decision.
July 15, 2026
Unprompted review
Thank you for the vip letter
Thank you for the vip letter. Much appreciated. The best of attention from the great staff. Xx
July 15, 2026
Staff very friendly accommodating and…Boss
Staff very friendly accommodating and professional.
July 15, 2026
Very professional and given a good…
Very professional and given a good choice of fabrics for the sofa.
July 12, 2026
Saira as always was friendly helpful…
Saira as always was friendly helpful and remembered my previous visit
All staff are welcoming and allow customers to brouse at leisure.
Never leave without a purchase or list for future
July 15, 2026
Prestwick Road Ayr Stores
Bought a few pieces of furniture for our new home at the Prestwick Road, Ayr branch. Lorraine took plenty of time with us and offered solutions to our questions. Very pleasant, helpful and friendly.
July 15, 2026
Liz at Ayr was exceedingly helpful
Liz at Ayr was exceedingly helpful and nothing was a problem to identify the most suitable furniture for our requirements.
July 15, 2026
Always a good experience when shopping…
Always a good experience when shopping in designer rooms Kilmarnock. Lesley and her staff are aleays do friendly and helpful and aleays take time to make you feel appreciated and welcome.
July 15, 2026
Invited to the VIP launch sale
Invited to the VIP launch sale. All Colleagues friendly and welcoming. Lesley was brilliant and helped us purchase some new items. Lovely laid out with something for everyone.
July 15, 2026
Very helpful
Very helpful, went above and beyond ti helpful find what we were looking for.
July 12, 2026
Everyone is so friendly helpful and…
Everyone is so friendly helpful and they give an honest opinion when asked
July 7, 2026
We have bought at least 5 suites from…
We have bought at least 5 suites from Designer Rooms within the last 10 and 12 years always good quality and great service.
July 13, 2026
Damaged my flooring on delivery and…
Damaged my flooring on delivery and took no ownership. Rudest customer service I’ve ever dealt with and lie about their policies. Would avoid if you’re considering buying from here.
June 28, 2026
Shelley the Designer Rooms Kilmarnock
Excellent , professional staff Shelley. I have been served by this lovely woman a few times over the years and she is so patient and helpful .
July 10, 2026
The designer Rooms sales assistant…
The designer Room's sales assistant Denise was excellent in assisting me with my purchases
She is professional knowledgeable and shows excellent interest that you're happy with your choices
Mrs F Johnston
July 13, 2026
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