TheDrinkShop Reviews 

3,853
•
TrustScore 2.5 out of 5

2.5

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Rated 2 out of 5 stars

I placed an order early in the month, items were in stock so i opted for express 2 day delivery which isn't cheap. After placing the order, and taking payment, i get an email saying delivery... See more

Rated 1 out of 5 stars

No attempted delivery made due to the item being damaged within the courier system. Emailed to hopefully resolve me getting a replacement, no reply. Luckily had paid by PayPal, so managed to... See more

Rated 1 out of 5 stars

Order experience was simple, it’s a shame the delivery experience was not. Placed the order with them and agreed a delivery date, all good. The day of delivery and less than half my order arrives with... See more

Rated 5 out of 5 stars

Had been let down at last minute by another trader on December22nd, so with tales of Christmas non-deliveries dancing in front of me I found The Drink Shop site. They not only stocked the hard to sou... See more

Company details

  1. Liquor Store
  2. Wine Store

Written by the company

The Drink Shop has the largest range of drinks from any off-licence in the UK. UK delivery from only £4.99 and £9.95 for next day, plus European deliveries. Continual special offers and competitions. Constantly adding to its stock list, TheDrinkShop.com currently sells a mix of wines, beers and spirits of around 6000 different items. Also for sale is a comprehensive list of bar and cocktail equipment, wine accessories glassware.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

4K reviews

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2.5

All reviews

(3,853)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First rate

Couldn't fault The Drinkshop service. My wine was delivered on time and it was well packaged.
Will use The Drink shop again

December 29, 2014
Unprompted review
Rated 5 out of 5 stars

First class

I found the site easy to use, the goods were dispatched and arrived in good time and nicely packaged. I would use The Drink Shop again for any special gifts or requirements

December 29, 2014
Unprompted review
Rated 5 out of 5 stars

Brilliant service excellent customer support

Placed my order on-line and was given a date. Got a phone call a few days later saying the supply had not reached them so my order could not be dispatched but was given another date. Got an e-mail the day before and a tracking number and it did arrive 21:15. Great job Great Service

December 29, 2014
Unprompted review
Rated 3 out of 5 stars

Free Vodka for the teenage neighbours?

Well its only a small gripe......the buying was quick and easy.
However when my purchase was delivered it was left with a neighbour several doors down (who I do not know) not a massive crime in itself, but as the delivery person didn't leave me any notification I was totally unaware and left wondering where my purchase had got to. Luckily after several days the neighbour had managed to wrangle it out of their teenage sons hands (who had apparently been holding it captive in his bedroom) and kindly delivered it to me.
In future it we be useful if delivery person could leave a ''Sorry we missed you'' note so that I can personally go and rescue my purchases from teenage tearaways.
Many Thanks

December 29, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent

I have bought from TheDrinkShop several times now and each time the service has been excellent. I have no hesitation in recommending them on both service and price. Their product range is vast.

December 29, 2014
Unprompted review
Rated 5 out of 5 stars

Gammel Dansk order

Having been unable to obtain this Danish Tipple anywhere on the UK High Street I was delighted with the service offered by The Drink Shop. Not only did they offer the desired item at a reasonable price but delivery at Christmas time was exactly as promised.
great service. Recommended. With thanks

December 29, 2014
Unprompted review
Rated 5 out of 5 stars

Fast and efficient

I had been searching for a particular bottle of Cava for my mum for Christmas that we had enjoyed for her 60th birthday in Barcelona. I thought I was going to have to import it from Spain with massive delivery cost, but then found it on the website. Reasonable delivery and fast service, thank you for making my mums Christmas!

December 29, 2014
Unprompted review
Rated 5 out of 5 stars

Very thoughtful service

Immediately after placing my order I received an email reminding me that the expected delivery date was a few days away and I was given the option to change my order to something similar that would be available sooner. That is good, thoughtful service.

December 29, 2014
Unprompted review
Rated 5 out of 5 stars

Fantastic service during the busy Christmas Period!

My order was delivered on time and was left safely by the courier, as instructed. This is very impressive service for what was a last minute buy before Chritsmas. I will not hesitate to use TheDrinkShop for any future orders. Many thanks.

December 29, 2014
Unprompted review
Rated 5 out of 5 stars

A cellarful of drinks!

Great selection and good service, a helpful phone call to explain why part of my order was slightly delayed . Vanilla vodka was my Xmas party biggest hit and will certainly use again. Cheers!

December 29, 2014
Unprompted review
Rated 5 out of 5 stars

Pleased with the Pisco (but my sister didn't even share it)

Wonderful bottle of Pisco ordered (cheapest online too, I did my research) and arrived not only in time for Christmas, but in a robust box that allowed me to travel 200+miles with it no problem. Just wish I'd got to try it! Sister in bad books now. Will definitely be buying some other wonderful spirits from you soon - that I can actually drink! Rhubarb liqueur is on my wish list.

December 29, 2014
Unprompted review
Rated 5 out of 5 stars

Great service will use again!

I ordered a bottle of Fernet Branca which are quite hard to find! It was at the best price and arrived quickly. I will definitely use this service again in the future.

December 29, 2014
Unprompted review
Rated 4 out of 5 stars

Quality service

Thank you! A chance browse of you site a few days before Christmas, revealed an interesting rum. Goslings 151% black seal was only ever available in Bermuda,until now apparently! This was a lovely surprise for my wife, who had fond memories of the island and the dark and stormies that were served with Goslings You delivered in double quick time considering how late i ordered. Will be using you again for sure.
Happy New Year !

December 29, 2014
Unprompted review
Rated 5 out of 5 stars

Does Exactly What It Says On The Tin....or should I say bottle!

Ordered a bottle of my favourite Royal Lochnagar whiskey for Christmas as I couldn't find it in the usual stores

Came excellently wrapped as promised precisely on the day theDrinkShop said it would.

Quite frankly on this experience I cannot fault it...will use again without a doubt.

December 29, 2014
Unprompted review

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