Closed Reviews 

We purchased 2 scooters in December 2021 in early February they both stopped working with an error . We have been trying to get the issue resolved with this company since . They have now told us it been to long to get an exchange even tho we made contact less than 50 days from purchase. I would strongly suggest not buying from theses . We have even tried to contact them about taking them to them but they are not interested. I have contacted watch dog and consumer rights as they need to be investigated.

For the sort of issues you might expect with any e-scooter, the build quality is solid and thoughtful. I can't wait to take the scooters on this weekend's sightseeing trip with my girlfriends!

It was one thing when I saw my first electric vehicles, but when I saw these electric future scooters—my mind was sort of blown. Their design is so advanced and futuristic, it's hard not to fall in love.

The scooter ships quickly, which is a plus. To recap, I'm very pleased with how my experience turned out with you guys.

I am ecstatic to have discovered Electric Future while browsing online. The online store offers a wide selection of great brands and a clear, no-bother checkout process. Shipping was fast, delivery went smoothly

I am grateful. It is weatherproof so there isn't a ton of things to worry about maintenance wise.ac

Excellent overall experience with anyplace!

The customer service team was able to speak with me on the phone following a recording I discovered I had been conducting all along. We finished the call after they rapidly fixed my issue, provided suggestions, and resources. They called me back shortly after I had called their number to check in and make sure everything was still working smoothly.

I appreciate your call, but I'm not sure what the next step is...

So far, I'm doing well, but I'm only getting started, so I'll have to wait and see how things progress.

Purchased a scooter from the EU site on the 15th of September 2022, as I live in the UK and I wanted the order to be shipped to Sweden. It was for my daughter and I asked for the product to be sent to the hotel I would be staying at for the weekend. The order states that it would take 7 to 10 days to ship so I ordered it with enough time to make sure it would arrive before I do.
Several days after the order was made, 19th of September, i received an email saying, there is a delay and I would be updated shortly, NOTHING. I emailed my concern again on the 20th and 21st of September and looked to seek a guarantee that the order would arrive via their courier on the date of request if not, cancel the order and REFUND. All I keep getting as a response is, your order will be shipped soon and will arrive 7 to 10days!!!!

I had this picture built in my mind of how my kid would look and feel after I gave her this present. THESE PEOPLE HAVE RUINED IT... CAUTION before you proceed and buy anything here.
NO NUMBER TO CALL ANYONE,
NO WEBCHAT
POOR RESONSE TIME VIA EMAILS ALSO
VERY INTRUSTWORTHY FEELING...

Very Disappointing experience

UPDATE... 24th SEPT

Received an email on the 22nd from Electric Future saying that the order was cancelled, at that funds would be returned within 3 to 7 working days. Will up date once I actually get my money back...

23rd September
Refund received from Electric Future

I particularly appreciate the client service. Everyone is pleasant, professional, and knowledgable about their jobs.

Very easy to select and pay. Easy to navigate this website, This process was very easy and the price range was unbelievable!

The fact that I can utilize this website and that my orders always come on schedule makes me happy.

Everything is great bout your services love everything bout it

I absolutely loove my scooter. Came fully charged and everything. Easy assemble. I have no complaints!

I ordered a scooter for my son. It hadn’t arrived so I emailed the company. They responded within 24 hours and updated me on the order. It was out of stock unfortunately. They offered An alternative and were very helpful in discussing the product. There was a price difference to what the company initially said but they were quick to correct the information. When I decided against the alternative they offered and processed a full refund… all this within 24 hours of me contacting them. Excellent customer service cannot fault the company. I will definitely be placing another order once my son has chosen a different scooter. Thank you making the refund so straight forward . Very very happy with the service.