I have been using this company for a few years now. I am always impressed with how quickly they fulfill their orders. Just this week I had a problem with the vape I had purchased not working properly.... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Always deliver quickly and with no problems whatsoever. I even accidentally ordered twice. They realised my error and called to check so that I didn’t have to pay twice. Highly recommend. Always goo... See more
Company replied
I was a bit sceptical at first when placing my first order as prices on the Hyati Pro Ultra were the best anywhere on the Internet. I am a customer of another 2 online vape suppliers and and this com... See more
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This company has gone above and beyond for me. Evri have let me down with my order delayed really badly. Got in contact with this company within the hour everything dealt with new order on the way and... See more
Company replied
Company details
About The Electronic Cigarette Company (UK) Ltd
Written by the company
The Electronic Cigarette Company has been here since the start in 2008. Our aim is simple; to provide customers with the greatest vape brands at the very best prices, coupled with unrivalled customer service. We stock an e-cig to suit both new and existing vapers, alongside a vast selection of e-liquid flavours from all the top brands you love. Our competitive multi-buy deals are available on virtually every single vape liquid brand we supply, and offer a great value way to stock up each month.
We also provide free top brand e-liquids with any kit purchased to help get you started, with a compelling range to choose from. If you’re not sure where to start then why not contact our friendly customer service? We’re here to help you break free from the chains of smoking with expert advice to help you choose the right kit for you. We’re available 6 days a week, and can be contacted via email, phone call or through our intuitive live chat function for real time advice.
Below are just a few reasons why you should choose The Electronic Cigarette Company:
- FREE shipping with all orders over £15
- FREE top brand e-liquids with any kit over £10
- FREE Nic shots included with any shortfill e-liquid purchase
- Great value e-liquid multi-buy deals
- Vape subscriptions available from £25 per month
- E-liquid & coil price match; if you find it cheaper we'll DOUBLE the difference!
- Customer service available 6 days a week for expert advice
With regular deals available on the website and through our weekly newsletter (make sure you sign up!), The Electronic Cigarette Company is the only online vape store you’ll need on your vaping journey.
Disposable Vape Alternatives In Stock!
Written by the company
- Starting From £5.99
- Disposable vapes were banned on 1st June 2025. We stock like-for-like alternatives on your favourite brands like Elf Bar and Lost Mary. Using prefilled pods with e-liquid, they require no setup to get started. Available from £5.99, be sure to grab your disposable alternatives and beat the ban!
- Expert Customer Service
- Our friendly Customer Service team are on hand to answer all your vaping questions. Always with you the customer in mind, our team will help you along your vaping journey.
- Coil Price Match
- We are committed to offering the best value coils online in the United Kingdom. If you find the same product at a lower price within 28 days of purchase, we will happily match it, by giving you a credit on your account for DOUBLE the difference.
- E-liquid Price Promise
- We think we offer the best value e-liquid online in the United Kingdom. So if you can find the same product cheaper within 28 days of purchase, we will match it by giving you a credit on your account for DOUBLE the difference.
- Everyday Low Prices
- The Electronic Cigarette Company stock the best brands such as Aspire, Elf Bar, Lost Mary, OXVA, VOOPOO, PIXL and more. All these e-cigarette brands have been chosen so that we can offer our customers the best possible range of vaping devices, at an extremely competitive everyday low price.
Free shipping over £15
High quality e-cigarettes and e-liquid.
Free delivery with any spend over £15.
All products come with a 28 day warranty.
Everyday low prices on e-cigarettes, accessories and e-liquid.
E-liquid subscriptions available from £25
Contact info
The Old Fire Station, Manchester Road, BB5 2BH, Accrington, United Kingdom
- 01254 269380
- info@theelectroniccigarette.co.uk
- www.theelectroniccigarette.co.uk
4.8
Excellent
22K reviews
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Reply from The Electronic Cigarette Company (UK) Ltd
We are so glad to hear you enjoyed your experience with our product, pricing, and delivery! We truly appreciate your kind words.
Abbie
The Electronic Cigarette Company
Reply from The Electronic Cigarette Company (UK) Ltd
Thank you very much for taking the time to leave us this review, it's great to know that you are very happy with the overall service and the rapid delivery of your vaping products. Hope you have a great week.
Abbie
The Electronic Cigarette Company
I have used the same e cigarette before…
I have used the same e cigarette before & really like it
July 18, 2026
Reply from The Electronic Cigarette Company (UK) Ltd
We're so happy to hear you enjoy our e-cigarette and that it meets your expectations! Thank you for your positive feedback.
Abbie
The Electronic Cigarette Company
Reply from The Electronic Cigarette Company (UK) Ltd
We're so glad you had a great experience and plan to use us again! We truly appreciate your kind words.
Abbie
The Electronic Cigarette Company
Reply from The Electronic Cigarette Company (UK) Ltd
Thanks so much for taking the time to share your feedback with us, it's great to know you're happy with our pricing and quick delivery.
Abbie
The Electronic Cigarette Company
Imran
Imran, was fantastic during ordering and dispatching my order, went above and beyond, Excellent service 5☆
July 25, 2026
Unprompted review
Reply from The Electronic Cigarette Company (UK) Ltd
Thank you so much for your review and the 5-star rating! We are happy to hear that we have provided such excellent service and went above and beyond for you.
Abbie
The Electronic Cigarette Company
Absolutely amazing
Absolutely amazing, I had an issue with their shipper but they got it sorted for me so quickly and were so friendly. Will definitely be using them again!
July 24, 2026
Unprompted review
Reply from The Electronic Cigarette Company (UK) Ltd
Thank you very much for taking the time to leave us a review and for your kind words. It's really nice to receive such positive feedback and to know that we could quickly resolve the issue for you. We're delighted to hear you'll be using us again!
Abbie
The Electronic Cigarette Company
Awesome delivery problem resoloution
Had an issue with delivery company was resolved efficiantly by the vape shop
July 19, 2026
Reply from The Electronic Cigarette Company (UK) Ltd
Thanks for taking the time to share your positive experience. We're really pleased to hear that we were able to efficiently resolve the delivery issue for you.
Abbie
The Electronic Cigarette Company
Reply from The Electronic Cigarette Company (UK) Ltd
Thank you very much for taking the time to leave us this review, it's great to know you're happy with the value and quick delivery.
Abbie
The Electronic Cigarette Company
Brilliant vape juice tastes lovely and…
Brilliant vape juice tastes lovely and really fast delivery
July 18, 2026
Reply from The Electronic Cigarette Company (UK) Ltd
Thank you very much for taking the time to leave us this review and for the 5-star rating. We're pleased you're enjoying your vape juice and our fast delivery!
Abbie
The Electronic Cigarette Company
Reply from The Electronic Cigarette Company (UK) Ltd
Thank you for taking the time to leave us this review and for the 5 stars.
Abbie
The Electronic Cigarette Company
Has I have said many times before this…
Has I have said many times before this company never lets you down. They are one of the most professional companies to deal with. The staff are very knowledgeable and polite and the service is second to none
July 18, 2026
Reply from The Electronic Cigarette Company (UK) Ltd
Thank you so much for your kind words and for consistently choosing us. We appreciate your recognition of our team's professionalism, knowledge, and politeness. We're delighted to know our service consistently meets your expectations.
Abbie
The Electronic Cigarette Company
Reply from The Electronic Cigarette Company (UK) Ltd
Thanks so much for taking the time to share your feedback with us, it's great to know you're happy with our service, pricing, and quick delivery.
Abbie
The Electronic Cigarette Company
After having an issue with my parcel…
After having an issue with my parcel going missing, (delivery by Evri) I cannot fault the customer service at all. All dealt with very professionally and promptly and order reissued within 2 hours.
Will definitely use this company again, excellent prices but will opt for a different courier.
July 24, 2026
Unprompted review
Reply from The Electronic Cigarette Company (UK) Ltd
We're so glad to hear that our customer service team was able to resolve the issue with your missing parcel so quickly and professionally. We truly appreciate your understanding and are happy that you'll continue to shop with us.
Abbie
The Electronic Cigarette Company
Amazing company and very good delivery…
Amazing company and very good delivery I would highly recommend.
July 18, 2026
Reply from The Electronic Cigarette Company (UK) Ltd
Thank you very much for taking the time to leave us this review and for your kind words. It's great to know you're happy with our company and delivery.
Abbie
The Electronic Cigarette Company
Recommend
Great range of products and flavours. Easy website to navigate some good offers great prices fast delivery would definitely recommend
July 18, 2026
Reply from The Electronic Cigarette Company (UK) Ltd
Thank you very much for taking the time to leave us this review and for the 5-star rating. It's great to hear you're happy with our product range, website, prices, and fast delivery.
Abbie
The Electronic Cigarette Company
Excellent service fast delivery I…
Excellent service fast delivery I appreciate what you do...
Thank you 😊...
July 18, 2026
Reply from The Electronic Cigarette Company (UK) Ltd
We're so happy to hear you appreciate our service and fast delivery! Thank you for your kind words.
Abbie
The Electronic Cigarette Company
Reply from The Electronic Cigarette Company (UK) Ltd
Thanks very much for your complimentary feedback, nice to know that you are accustomed to receiving high standard of personable service, thanks also for the 5 star rating, really is very much appreciated.
Have a great weekend.
Many Thanks
Mick
The Electronic Cigarette Company
Fantastic and excellent service.
Fantastic and excellent service.
Never have to wait long for delivery just excellent service all round.
July 18, 2026
Reply from The Electronic Cigarette Company (UK) Ltd
Thanks very much for taking time to leave us this review, for the 5 stars and importantly for continuing to use us as your go to retailer for your vaping products.
Have a great weekend.
Many Thanks
Mick
The Electronic Cigarette Company
Reply from The Electronic Cigarette Company (UK) Ltd
Thanks very much for the review, the 5 stars and importantly for choosing us for the purchase of your vaping products.
Hope you have a great weekend.
Many Thanks
Mick
The Electronic Cigarette Company
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