I'm really pleased with the sofa, much better build quality and fabric than another that I bought from a different firm earlier last year..wish I'd waited and bought both from here. The English Sofa C... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Luke and Richard delivered our 2 new sofas this morning.They were five minutes early, and offered unnecessary apologies! They were brilliant, the dog loved them, and they were really efficient and car... See more
Company replied
Experience was great from start to finish.. We visited the showroom, Nathan assisted us to narrow our choices then once we knew the sofa we wanted he went through the options.. There was no pressur... See more
Company replied
I couldn’t be happier with my sofa! I was unsure about ordering something online without seeing it so I called and spoke with Nathan who helped me through the whole process and made it so simple for m... See more
Company replied
Company details
Information provided by various external sources
Based in Manchester, The English Sofa Company is a true UK manufacturer of quality leather sofas and fabric sofas. Manufacturing onsite enables us to control all aspects of the furniture from the hardwood frames through to final finishing.
Contact info
Ford Lane, M6 6PD, Manchester, United Kingdom
- 0161 736 5733
- sales@theenglishsofacompany.co.uk
- www.theenglishsofacompany.co.uk
4.6
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 85% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent, first class service
From quality samples to helpful advice, timely arrival by a professional and friendly delivery service. Excellent, first class experience.
We have had our 3 leather chesterfield sofas for several weeks now and are still delighted with them.
April 10, 2025
Unprompted review
Reply from The English Sofa Company
Thank you, Angela – we're so glad you're still enjoying your Chesterfields suite weeks later! It's lovely to hear everything from samples to delivery met your expectations, and we truly appreciate your kind words.
Advertisement
Beautiful sofa and great service
I'm so happy with my beautiful sofa and the service from The English Sofa Company. The sofa I fell in love with was slightly too big for my space. After ordering leather samples from them and a quick conversation with their sales team, they checked if the chaise element of the sofa could be reduced - and luckily for me it could. The sofa arrived on Friday and looks stunning. It's comfortable and looks so luxurious. I ordered the Lyme Chaise sofa.
April 4, 2025
Unprompted review
Reply from The English Sofa Company
Thank you, Samantha! We're so pleased to hear that we could help tailor the Lyme Chaise to suit your space. It’s great to know you’re loving how it looks and feels in your home – luxurious and comfortable is exactly what we aim for!
Great advice when I went to choose the…
Great advice when I went to choose the sofa from the showroom and then good communication throughout the process. Love our new sofa!
March 25, 2025
Unprompted review
Reply from The English Sofa Company
Thank you, Victoria! We're so glad you found the advice in the showroom helpful and that you love your new sofa. It’s great to hear everything went smoothly from start to finish!
The English Sofa Company are a company…
The English Sofa Company are a company to be recommended. They sent me leather samples in the post by return. Good size samples that give a true impression of the leather. They have a large range of sofas, chairs, sofa beds, beds etc in a large choice of colours and materials. With the samples they sent me a colour catalogue. Excellent service.
April 6, 2025
Unprompted review
Reply from The English Sofa Company
Thank you for your lovely review! We're so pleased to hear the leather samples and catalogue were helpful and that our range impressed you. It's great to know our service met your expectations — we really appreciate the recommendation!
Leather samples
The service you gave just for asking for sample of the leather you use was first class. And we hope to give order in the near future.
Thank you,
Ray Puttock
March 27, 2025
Unprompted review
Reply from The English Sofa Company
Thank you, Ray — we really appreciate your kind words! We're glad the sample service made a great impression, and we’ll be here when you’re ready to place your order.
Advertisement
Great service
A great straight forward no nonsense process to order. No pressure to buy and no sales talk, very refreshing.
The company was very quick to confirm receipt of my payment and confirm my order.
I will follow up with another review once the sofa has been delivered. All good so far.
April 1, 2025
Unprompted review
Reply from The English Sofa Company
Hi Amanda, Thank you for your kind words! We're glad you found the ordering process straightforward and pressure-free—that's exactly what we aim for. We appreciate your trust in us and look forward to delivering your sofa. We’d love to hear your thoughts once it arrives!
Excellent quality sofas
Sofas look like they are excellent quality, delivery was quick and efficient and the time from order was pretty good!
April 2, 2025
Unprompted review
Reply from The English Sofa Company
Hi Matthew, Thank you for your fantastic review! We're so pleased to hear you're happy with the quality of your sofas and that the delivery process was smooth. Enjoy your new furniture!
The English Sofa Company is Amazing
The English Sofa Company is an amazing company to deal with both on the phone and face to face. No detail is too small for this company and their product knowledge is astounding. They were with us all the way in our search for a fabulous sofa- phone calls, emails, leather swatches - and we can’t wait to have it in our home.
March 19, 2025
Unprompted review
Reply from The English Sofa Company
Hi Nancy, Thank you for your wonderful feedback! We're so pleased you had a great experience with us, from phone support to showroom visits. We can’t wait for you to receive your sofa and enjoy it in your home!
Very helpful and informative on a…
Very helpful and informative on a telephone enquiry. Prompt sending of leather samples
March 20, 2025
Unprompted review
Reply from The English Sofa Company
Hi Vivien, Thank you for your review! We're glad you found our team helpful and that your leather samples arrived promptly. If you need any further assistance, feel free to reach out.
Advertisement
Great samples and leather quality
The samples I got were great and really big big - so easy to tell what was right!
March 25, 2025
Unprompted review
Reply from The English Sofa Company
Hi AJ, Thank you for your review! We're glad you found the samples helpful in choosing the right leather. If you need any more assistance, just let us know!
Really great service at the showroom
Really great service at the showroom
March 22, 2025
Unprompted review
Reply from The English Sofa Company
Hi Maryam, Thank you for your 5-star rating! We're glad you had a great experience at the showroom. Let us know if you need any further assistance.
Can’t recommend The English Sofa…
Can’t recommend The English Sofa Company enough from point of purchase to the delivery. Nathan who I dealt with was on hand to answer any questions I had and I was kept up to date all the way. Even the delivery guys kept me well informed of when they would be arriving and they were happy and friendly. 5 stars all round. Thank you for doing a great job.
March 20, 2025
Unprompted review
Reply from The English Sofa Company
Hi Sarah, Thank you for your kind words! We're so pleased you had a great experience from purchase to delivery. Nathan and the team will be delighted to hear your feedback. Enjoy your new sofa!
On my 5th time of buying from them
Easy to order, good value for good quality
very good delivery drivers - fifth time we’ve bought from English sofa / English bed company and often recommend them to friends!
February 28, 2025
Unprompted review
Reply from The English Sofa Company
Thank you so much for your continued support! We're thrilled to hear that you found the ordering process easy and the quality and value up to your expectations. Our delivery team will be delighted to know they made a great impression too. It means the world to us that you recommend us to your friends—loyal customers like you make all the difference! 😊
Advertisement
Sample delivery
A very quick and efficient service delivering beautiful samples of supple leather to help me choose for our new 3-piece suite.
March 10, 2025
Unprompted review
Reply from The English Sofa Company
Thank you for your kind words! We're delighted to hear that you found our service quick and efficient and that you loved the leather samples.
I have been sent some super fabric…
I have been sent some super fabric samples and have been contacted by the showroom in Manchester and I am looking forward to visiting this week to purchase the sofa we have chosen .Angela .
March 11, 2025
Unprompted review
Reply from The English Sofa Company
Hi Angela, That’s great to hear! We’re glad you loved the fabric samples and that the team has been in touch. We look forward to welcoming you to the showroom and helping you with your sofa purchase!
Having ordered online without seeing we…
Having ordered online without seeing we were a bit wary ,,but the leather chair arrived delivered by Luke and Richard very warm and friendly unpacked the chair took all the packing away ,Wow the quality of the leather speaks for itself very classy and expertly finnished definitely not your run of the mill furniture thanks
March 10, 2025
Unprompted review
Reply from The English Sofa Company
Hi Michael, We’re so pleased to hear that you’re happy with your leather chair! Ordering online can be a leap of faith, so it’s great to know the quality exceeded your expectations. Luke and Richard will be glad to hear your kind words too. Thanks for choosing us!
Fantasti brochure and great choices
Received in Good time fantastic choice of colours and really good quality leather
February 27, 2025
Unprompted review
Reply from The English Sofa Company
Hi Christine, thanks for your review! We're glad you liked the brochure and found the leather choices and quality impressive. Let us know if you need any further help!
Advertisement
Taken delivery of Churchill 2 seater…
Taken delivery of Churchill 2 seater sofa and 1 chair. I am delighted with them and I am so glad I found English Sofa Company.
I would recommend them to anyone
February 28, 2025
Unprompted review
Reply from The English Sofa Company
Hi Kathleen, thank you for your review! We're delighted to hear you're happy with your Churchill sofa and chair. Enjoy your new furniture, and let us know if we can help with anything else!
Ordered samples
Ordered samples, very quick delivery. Now for me to decide which leather to go for and style of sofas. As all of them look absolutely stunning.
The quality of samples in leather are extremely excellent quality
February 28, 2025
Unprompted review
Reply from The English Sofa Company
Hi Diane, thank you for your review! We're glad your samples arrived quickly and that you're impressed with the quality. Take your time deciding—we're sure you'll find the perfect leather and style! Let us know if you need any help.
Would recommend, start to finish satisfaction
Swatches ordered online and arrived quickly. Order placed online, communication and updates received throughout ordering and assembly process. Delivered on a day convenient for us. Delivered at exact time allocated. All packaging removed and taken away and Sofa built up by delivery men. Great service from start to finish and the sofa is perfect, exactly what it looked like online.
Thank you to Luke and Richard for your care entering our home and delivering our sofa.
February 28, 2025
Unprompted review
Reply from The English Sofa Company
Hi Kelly, thank you for your review! It’s great to hear that everything went smoothly from ordering to delivery and that your sofa is exactly as expected. Luke and Richard will be pleased to know their efforts were appreciated. Enjoy your new sofa!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.