We used the Fair Trade Practice to claim for unfair bank charges and they were very good. That was quite a few years ago but we contacted them about miss sold vehicles finance thinking we would get... See more
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Could not provide any further information after initially contacting and saying they could help. Made that absolutely crystal clear.several times . It was impossible to provide any further informatio... See more
Company replied
Four years ago the Fair Trade Practice were successful in reclaiming a nice sum of money for me due to mis-sold PPI payments. They contacted me again last year asking for my permission to contact HM... See more
I used TFTP a while back regarding PPI. No problem. I then used them regarding a refund in relation to the interest on the PPI. They ad partnered with a firm called ETICO. This firm has been systemati... See more
Company replied
Company details
About The Fair Trade Practice
Written by the company
We are a professional, diligent and ethical firm who engage our customers in a friendly, human way and are proud to be a leader in our industry.
Using our years of experience in claims management we assist customers who have paid a monthly fee for a Packaged Bank Account they feel was mis-sold, helping reclaim the amount paid plus interest.
Contact info
Fair Trade House, 3 Whittle Avenue, PO15 5SH, Fareham, United Kingdom
- 01489 660300
- enquiries@thefairtradepractice.co.uk
- www.thefairtradepractice.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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service was great no hassle was told…
service was great no hassle was told what whats happying all the time staff very polite ,thank you for getting my claim sorted
Very happy with service...Always very…
Very happy with service...Always very professional and they managed to get me some ppi that others couldn’t. Thank you!
Excellent
Excellent - would not hesitate in recommending Fair Trade Practice to anyone. Very efficient and helpful - five stars.
Chased me for money for months before I…
Chased me for money for months before I had been paid. (One payment they asked me for in January, I received it in September after me chasing it ,not them) I felt they did not do enough to trace accounts. What they recovered I could have recovered myself. The accounts I had lost track of are the ones I thought they would trace but they did not. Very dissatisfied and disappointed.

Reply from The Fair Trade Practice
Highly recommend
Excellent service. The Fairtrade Practice claimed back over £5,000 of PPI on 7 different accounts I didn’t know even know I had !
I would highly recommend them, they do all the work and regularly updated me with progress by email and through my update account with them
Customer service always very polite and…happy
Customer service always very polite and helpful.
Great highly recommend.
I give you 10 out of 10 for…
I give you 10 out of 10 for perseverance!! Thank you
Regards
thought i had no money to get back but…
thought i had no money to get back but fair trade found some of my accounts still owed me money,very good service kept me updated on everything.
Excellent service
Excellent service from start to finish. Kept in contact throughout process. Staff friendly and knowledgable
Very Happy
We as a couple had much more back than ever thought we'd get. It was simple, straightforward. We didn't have to do anything. Very happy and would definately recommend. We can't thank you guys enough.
The Fair Trade Practice succeeded where…
The Fair Trade Practice succeeded where others failed. 5*****
Good communication throughout
Do what they say they are going to do…
Do what they say they are going to do with minimal effort from me. They take a cut of any compensation awarded but that is fair enough given they do all the work.
I have used The Fair Trade Practise.
I have used The Fair Trade Practise on two occasions and both were successful. The process wasn’t demanding at all and I would recommend them to anyone who does not wish to pursue claims themselves. My one observation which prevents me from rewarding a five star review is that initially the company were tenacious in making contact with me to get my support in making a claim however once this was done there was no further phone contact and just emails to say the matter was resolved and for me to pay their percentage. This to me is a dip in what was initially good customer service but once the claim was successful then the same courtesy was not required which I found to be a shame. This however seems to be the way of things amongst most companies now and a sign of our times. That aside the company were effective and the result was positive.
Disappointing
Emailed and left voicemail but had no response
Not even acknowledgement of receipt of money
No Hassle and good results
I was passed FTP's details from a friend who had a good experience and I figured I would otherwise never get round to making a claim. It was all pretty easy and well guided and I ultimately had 3 separate wins. Thankyou FTP
DO NOT USE!!!
I strongly recommend not to use this company. They are a typing and postage service only. I won a lot of money back, first lot on time frame... last lot took over a year and told it would be faster if I contacted lender myself. I ended up sorting 5 claims after numerous errors by FT. They still took their full % after doing an internal investigation. Disgusting. Do Not Use.. do it yourself. Complete con artists

Reply from The Fair Trade Practice
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