Thefashionlabuk Reviews 

70
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I wanted to do a collection rather than delivery as I am local and Luke had my box ready for me in under 1 hour. Very impressed with the service and lovely stock as well.

Rated 5 out of 5 stars

Wow what can i say absolutely gorgeous clothes loved every piece and Luke even delivered them straight to my door,service with a smile 😃 fantastic !! I will definitely be back for more infact already... See more

Rated 5 out of 5 stars

I have now made 3 wholesale orders from the fashion lab and they have all been excellent. Good quality stock, mix of items and good communication from the seller. One order didn't get collected prope... See more

Rated 5 out of 5 stars

Eve and Luke are the kindest and most welcoming people. They consistently go out of their way to ensure customers are well taken care of. Every item is of Amazing quality and offered at a fantastic... See more

Company details

  1. Women's Clothing Store

Written by the company

The Fashion Lab UK Welcome to The Fashion Lab UK—your ultimate destination for stylish, on-trend women's fashion! We are passionate about providing our customers with high-quality, affordable fashion that makes them feel confident and fabulous. From casual wear to elegant evening outfits, we offer a wide variety of styles that cater to every occasion. At The Fashion Lab UK, we understand the importance of staying ahead of the fashion curve, which is why we regularly update our collections to ensure you have access to the latest trends. Whether you're shopping on our website or joining us on TikTok, we aim to create a fun and engaging shopping experience that’s both easy and inspiring. Our mission is simple: to empower women with fashion that enhances their individuality and style. We are committed to providing exceptional customer service and delivering a seamless shopping experience, every time. Join our growing community of fashion lovers today and discover the perfect pieces to elevate your wardrobe!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

70 reviews

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4.6

All reviews

(70)

26 reviews in the last 12 months

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Rated 1 out of 5 stars

I’m really frustrated with the 25 piece…

I’m really frustrated with the 25 piece mixed wholesale box I received. The pictures and description made me hope for trendy, sellable clothes. What actually turned up was several duplicates, and most looked years old, not what customers in my shop are asking for. That’s disappointing, especially when I’m planning my launch. I took a risk on this, and it didn’t pay off. I’d appreciate the seller being more honest with what to expect, because small businesses depend on stock that actually sells. I won’t be ordering this box again, and I hope this helps others think twice before buying.

October 17, 2026
Unprompted review
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Reply from Thefashionlabuk

Hi Hailey. Firstly sorry to hear you weren't satisfied with your box - customer satisfaction is always at the forefront of our business and we have reached out to you via email to discuss ways we can work with you to come to a satisfactory solution. However in response to your review I would just like to point out a few bits as I feel your review is quite misleading.
You mention you were dissapointed you recieved duplicates - you purchased one of our clearance wholesale boxes and it is stated in the description "This bundle will consist of some repeated styles, we will make sure this is in different sizes where possible. " I do not feel your review is fair to call us unhonest as a seller when if you had taken time to read the item description you would have seen we have clearly stated the bundle will include repeats in styles.

All our bundles also include example photos of the types of items which will be included so again you can get an idea of what to expect before you purchsse.
Referring back to the item description the opening paragraph states "**WE ARE NOW DOWN TO THE LAST FEW OF THESE BUNDLES LEFT - THEY WILL INCLUDE MAINLY BODYSUITS & TOPS AS WELL AS SOME DRESSES, TROUSERS AND OTHER STYLES - THIS WILL NOT BE RESTOCKED ONCE THEY ARE GONE THEY ARE GONE** Nowhere on the listing have we advertised this bundle to be current styles (we have a seperate listing for a bundle which is clearly advertised as CURRENT STYLES WITH HIGH RRPs) however saying that a lot of the items included in the clearance bundle can still be found online.

Please check your emails and we will do our best to come to a solution you are happy with however I do ask you reconsider your review as I feel you have made false statements regarding this product lisitng and ourselves as a company.

Rated 5 out of 5 stars

My first order

My first order and i dived right in and bought a 100 piece bundle filled with loads of PLT, Boohoo, femme luxe, and others. I am genuinely so impressed with The Fashion Lab! All the items came with tags and even in bags, so I know everything is clean and amazing quality which I love. I'm finding it hard not keeping everything for myself!

I had a small issue which when I reached out was dealt with instantly and with such care. The Fashion Lab team went above and beyond and sent my bundle quickly, even in the heatwave!

I am so glad I found this company and I can't wait to order some more bundles soon. Thank you guys 😊

June 26, 2026
Unprompted review
Rated 5 out of 5 stars

Wow what can i say absolutely gorgeous…

Wow what can i say absolutely gorgeous clothes loved every piece and Luke even delivered them straight to my door,service with a smile 😃 fantastic !! I will definitely be back for more infact already placed another order...I highly recommend you will not be disappointed... Thanks again.

June 22, 2026
Unprompted review
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Rated 5 out of 5 stars

Amazing clothes

Amazing clothes, very efficient deliver, definitely worth the cost, quick responses with any queries

June 17, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing company

Absolutely amazing company , I’ve been watching these guys for nearly 4 and half years! I’ve ordered so much from tfl and every time I’ve been satisfied with my items. Thank you

June 12, 2026
Unprompted review
Rated 5 out of 5 stars

Things I bought recently that are…

Things I bought recently that are actually worth the money ✨🤍

Okay, so I had to share these because I'm genuinely obsessed!

First, the conditioner and hair mask have completely changed my hair routine. My hair was feeling dry and looking dull, but after using them for a few weeks, it's so much softer, shinier, and easier to manage. The hair mask especially feels like a salon treatment at home. My hair looks healthier and there's way less frizz.

And can we talk about the home diffusers? 😍 My house smells amazing all day long. The scent isn't overpowering, it's just fresh, clean, and welcoming. Every time someone comes over, they ask what fragrance I'm using!

Honestly, these have become staples in my self-care and home routine. Healthy hair and a home that smells incredible? That's a win for me.

June 11, 2026
Unprompted review
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Rated 5 out of 5 stars

Wholesale box success ✨

I have been a frequent customer of the fashion lab for around 4 years now buying clothing items for my own wardrobe. Not only are the products fab, Luke and Eve cannot do enough to make sure you are pleased with your orders!

Recently I reached out to them about wholesale bundles. The range of stock and sizes in my box was fantastic and the products were such high quality.
Shipping was fast and my package was well protected from the inclement weather (and Royal Mail!!)
The items sold well and I will definitely be repurchasing!

(Yes the tags were cut from the higher RRP items but I knew this when purchasing and it hasn't affected the resale value of the products for me personally) ❤️

Thank you so much for all my orders over the years, Luke and Eve ✨

May 16, 2026
Unprompted review
Rated 5 out of 5 stars

Received my first order

Received my first order. I started with a 25 item bundle to test the water. I am so chuffed. 5 ⭐️. Great variety in styles and sizes and more importantly the quality of the items were great. Just put in my 2nd order and went bigger. Look forward to receiving it

May 8, 2026
Unprompted review
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Rated 5 out of 5 stars

Literally can’t thank Fashion Lab…

Literally can’t thank Fashion Lab enough! They delivered my order today, and I couldn’t be happier. The beautiful dresses, stylish tops, gorgeous jumpsuits, and other pieces. They was professional, friendly, and provided excellent customer service throughout. I highly recommend Fashion Lab to anyone looking for fashionable, quality clothing and a reliable service. I’ll definitely be ordering again!

April 28, 2026
Unprompted review
Rated 2 out of 5 stars

Ordered mystery bag to test the quality…

Ordered mystery bag to test the quality of clothing before a bigger order was placed, items that were received were very disappointing. Cheap looking / materials, all labels cut out. I know the website says labels may be cut out but to not receive at least one item with a label was not good. Items smelt of damp and was marked.

One top material was fraying around arm.

Delivery was quick, only reason for two stars

April 23, 2026
Unprompted review
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Reply from Thefashionlabuk

Hi, thank you for your review & sorry to hear you were unsatisfied. It is clearly stated on our wholesale bundles which items are tagged & which have to be detagged (by suppliers instruction) so you would only receive items without labels if this is the option you chose to purchase (resellers like this stock as it has much higher RRPs) I have contacted you via email to offer replacement items completely free of charge, please provide photos of the damages mentioned and I can arrange these replacements straight away for you. Customer service is the heart of our business as you can see from our reviews and it is very upsetting to receive a negative review like this without been contacted first and given the chance to put things right. I hope we can rectify this for you and turn your experience into a more positive one.

Rated 5 out of 5 stars

Great Experience and Fast Delivery

My experience with The Fashion Lab UK was excellent. The ordering process was simple and my items arrived quickly. The clothes were well-packaged and felt good quality for the price. I would happily shop here again.

March 29, 2026
Unprompted review
Rated 3 out of 5 stars

Friendly Team

Helpful team , but i wasnt keen on items i receieved. I thought i was getting 3 parcel size bags of clothes but only receieved 3 items.

April 7, 2026
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Reply from Thefashionlabuk

Hi Michelle. Thank for your review. You ordered a 3 item for £15 mystery bag, as much as we’d love to be able to do 3 full bags for £15 I think we’d be bankrupt within a month! If you’re interested in larger bundles though definitely checkout our wholesale bundles, starting from just £2 per item! 🫶🏻

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Rated 5 out of 5 stars

I am so impressed with this company

I am so impressed with this company! My first ever bulk order, and not their fault, but the stock was not what i expected.
I reached out and had a chat and straight away got an apology and the offer of returning for new premium stock. They even sent me the label for return! No argument, just really straightforward. New box is here and very impressed.
Will use again

All Starz Boutique x

April 18, 2026
Unprompted review
Rated 5 out of 5 stars

Incredible… 🥰

Incredible… Postage was extremely quick! And the items inside… PERFECT! Couldn’t be more pleased with this Order I’ll definitely be back for more! Thank you so much ☺️

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

Great quality ✨

Since it was my first time using the fashion lab I was a little apprehensive however I was pleasantly surprised with speedy delivery as promised and I've already been able to make a profit reselling on Vinted. I will be buying again, thank you so much.✨

April 7, 2026

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